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7. Warranty
The present device was manufactured and inspected according to the latest methods. The seller warrants for
faultless material and workmanship in accordance with the legal regulations of the country in which the
device was purchased. The warranty period begins with the day of the purchase and is subject to the
provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing
will be eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third
parties. Damage resulting from improper handling or operation, incorrect setting-up or storage, inappropriate
connection or installation or Acts of God or other external influences are excluded from warranty.
Parts subject to wear, such as the UV
–C tube, rotor and bearings are excepted from the guarantee. All parts
were manufactured using maximum care and high-quality materials and are designed for a long lifecycle. It
should be understood, however, that the wear and tear depends on the kind of use, the intensity of use and
the internals of maintenance. Complying with the installation and maintenance information contained in the
present operating instructions will therefore considerably contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or replace the entire
device. Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by willful acts or negligence on the side
of the manufacturer.
The warranty does not provide for any claims beyond those referred to above. The warranty claim has to be
evidenced by the purchaser in the form of the submission of the sales receipt. The present warranty
commitment is valid in the country in which the device was purchased.
Please note:
1. Should your device fail to function properly, please verify first whether an operating error or another
cause is present which cannot be attributed to a defect of the device.
2. In case you have to take or send in your defective device for repair, please be sure to enclose the
following documents:
a. Sales receipt (sales slip).
b. A description of the occurring defect (a description as accurate as possible will expedite the
repair work).
3. In case you have to take or send in your defective device for repair, please remove any attached parts
which do not belong to the original condition of the device. If any attached parts of this kind should be
missing upon the return of the device, we shall not be liable for them.
8. Ordering spare parts
The fastest, most simple and cheapest way of ordering spare parts is through the internet. On our website
(www.tip-pumpen.de) you will find a convenient spare part shop where you can order spare parts with just a
couple of clicks. In addition, this is also the place where we publish comprehensive information and valuable
tips on our products and accessories, introduce new devices and present current trends and innovations in
the range of pump technology.
9. Service
In the case of warranty claims or malfunction, please contact your point of sale.
A current operating manual is available as required as a PDF file via e-mail:
[email protected].
For EC countries only
Do not throw electric appliances in your dustbin!
According to EU guideline 2012/19/EU concerning old electric and electronic
appliances and its implementation in national law, such appliances must be collected
separately and fed into an environment-friendly recycling system. Please consult your
local waste management system for advice on recycling.
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