If your fryer does not work properly
Problems and possible causes Solutions
The fryer is not heating
The appliance is not plugged in. Plug in the appliance.
The safety cut-off is activated. Press the “reset” button, which is located at the
back of the fryer. If the problem persits, please
contact our Consumer Service Department.
The frying oil overflows
The MAX marker for filling the bowl has been Check the oil level (MAX), and remove the excee-
ded. excess.
The MAX marker for filling the frying basket Check the MAX level of the frying basket, and has
been exceeded. remove the excess.
Food is wet or contains too much water Remove any ice and dry the food thoroughly.
(frozen food). Lower the basket slowly.
Different types of oil/shortening have been Empty and clean the bowl. Refill the bowl with
mixed. one type of oil.
The food does not become golden, and remains soft
The food is too thick and contains too much water. Experiment by lengthening the cooking time or
cut food into thinner pieces.
Too much food being cooked at the same time Fry food in small quantities (especially when frozen).
and the cooking oil is not at the right temperature.
The temperature of the frying oil may not be high Set to the recommended temperature.
enough: the temperature is set incorrectly.
The French fries stick together
The French fries stick together. Wash potatoes well and dry them thoroughly.
The bowl does not drain
The oil is still too hot. Wait for the temperature to go down (approxima-
tely 3 hours).
The Oil box control button is not on the Automatic Turn the Oil box control button on the Automatic
Oil Filtration position. Oil Filtration position.
The filter grid is blocked or clogged. Empty the oil into a container and clean the filter
grid with soap and water and a non-metallic brush.
Press on the red button under the fryer to let out
water and crumbs.
The shortening is solidified. Allow the fryer to heat (4 to 5 minutes).
Oil leaks
The max (3.3 l) fill mark for the bowl has been Do not exceed the oil level (3.3 l). Clean the fryer ex-
ceeded. before any use.
There is some oil left in the container or it is full. Turn the Oil box control button on the Oil box po-
sition, pull out the container and drain it.
Emits unpleasant smells
The oil has deteriorated. Use new oil.
The oil is unsuitable. Use a good quality blended vegetable oil.
Others problems
The indicator light does not come on. Please contact our Consumer Service Department.
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