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Multi-Company Variant
Configuring the Multi-Company Variant
Assigning a Bundle/SIP Trunk
Connections of the same type and in the same direction are arranged in a bundle (e.g. S
0
multi-terminal
connections). To be able to correctly transfer incoming calls to the members of the configured companies
(the users) via the lines of a certain bundle of the Comfort Pro S, each of the available bundles must be
assigned to one of the companies. This is necessary to be able to transfer incoming external calls to the
correct company exchange in cases where the called internal subscriber cannot be reached (“Connection to
Operator”), for example. SIP trunks can also be assigned to a company.
The assignment of bundles to companies is done in the
Telephony: Trunks: Bundle
menu. The assignment
of SIP accounts to companies is done in the
Telephony: Trunks: SIP trunks
menu.
For outgoing external calls which users set up via the lines of their company’s bundle/SIP trunk, the
assignment of the bundle to the company is irrelevant: the charges are assigned according to the “source”
principle.
Charges are billed to the company to which the user belongs who set up the connection. The Comfort Pro S
recognises this on the basis of the assignment between user groups and companies and on the basis of the
routing code with which a line of the bundle/SIP trunk was seized. For more information, please see the
following section.
Allocating Routing Codes
Routes are used for automatic and selective seizure of bundles or connections for external calls. It is possible
to seize a route by predialling a code.
In the
Telephony: Trunks: Route
menu, you can define which company can seize each route. An individual
code
for the seizure is allocated per route for each company. The Comfort Pro S ensures that during
configuration no seizure code is allocated twice (for two different routes) for each company. If during
configuration of a route no code is allocated for one of the configured companies, the route concerned
cannot be seized by the members (user groups) of this company.
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