10. Failure Diagnosis
1. The indicator isn’t on when plug power supply,check the power adapter
whether correctly plug into the charging slot?
2. The indicator flash,check the router and network wire connection whether
work properly.
3. No voice prompt,check the Audio setting of APP on or off.
4. Can’t open the door,check the lock types,then choose the correct E-lock
connection port.
5. Can’t call,check the device on/off,or check the network.
11. Work Environment
(1) Working temperature -25°C—+50°C
(2) Working humidity range: less than 85%
12. Notices
(1) The product should be placed where is stable , windy , air-dry,
non-sunshine ,non strong magnetic and non-dusty
；
(2) Don't clean the surface with chemicals but with soft and clean dry cloth
；
(3) Don’t press several buttons at the same time
；
(4) The outdoor and indoor unit must be matched with appointed specified
models and cannot match with others that are not our products.
(5) Do not disassemble the machine without authorization, if the need for fault
repair, please contact the distributor or the company's technology
department.
