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Synway Information Engineering Co., Ltd

 

SMG Series Analog Gateway User Manual (Version 1.6.4)

   

         

                                   Page ii

 

3.6.3

 

Port Group ..............................................................................................................66

 

3.7

 

Route Settings ............................................................................................. 71

 

3.7.1

 

Routing Parameters................................................................................................71

 

3.7.2

 

IP to Tel...................................................................................................................71

 

3.7.3

 

Tel to IP...................................................................................................................74

 

3.8

 

Number Manipulation................................................................................... 76

 

3.8.1

 

IP to Tel CallerID .....................................................................................................76

 

3.8.2

 

IP to Tel CalleeID ....................................................................................................80

 

3.8.3

 

Tel to IP CallerID.....................................................................................................81

 

3.8.4

 

Tel to IP CalleeID ....................................................................................................84

 

3.9

 

System Tools ............................................................................................... 85

 

3.9.1

 

Management...........................................................................................................86

 

3.9.2

 

Network ..................................................................................................................87

 

3.9.3

 

Upgrade..................................................................................................................88

 

3.9.4

 

Signaling Capture ...................................................................................................91

 

3.9.5

 

Call Log ..................................................................................................................91

 

3.9.6

 

Operation Log .........................................................................................................92

 

3.9.7

 

Backup & Upload ....................................................................................................93

 

3.9.8

 

Factory Reset .........................................................................................................94

 

3.9.9

 

System Monitor.......................................................................................................94

 

3.9.10

 

Centralized Manage................................................................................................95

 

3.9.11

 

Access Control........................................................................................................96

 

3.9.12

 

PING Test ...............................................................................................................98

 

3.9.13

 

TRACERT Test .......................................................................................................99

 

3.9.14

 

Change Password ................................................................................................100

 

3.9.15

 

Restart ..................................................................................................................100

 

Appendix A Technical Specifications...............................................101

 

Appendix B Troubleshooting ............................................................102

 

Appendix C Technical/sales Support ...............................................105

 

Содержание AMG1008

Страница 1: ...Synway SMG Series Analog Gateway SMG1008 SMG1016 SMG1032 SMG1032A2 SMG1032A4 Analog Gateway Version 1 6 4 Synway Information Engineering Co Ltd www synway net...

Страница 2: ...System Info 13 3 2 2 Channel State 14 3 2 3 Call Count 15 3 2 4 SIP Message Count 16 3 3 Quick Config 16 3 4 VoIP Settings 19 3 4 1 SIP 20 3 4 2 SIP Compatibility 21 3 4 3 SIP Station 24 3 4 4 SIP Se...

Страница 3: ...CallerID 81 3 8 4 Tel to IP CalleeID 84 3 9 System Tools 85 3 9 1 Management 86 3 9 2 Network 87 3 9 3 Upgrade 88 3 9 4 Signaling Capture 91 3 9 5 Call Log 91 3 9 6 Operation Log 92 3 9 7 Backup Uploa...

Страница 4: ...n Engineering Co Ltd hereinafter referred to as Synway Synway reserves all rights to modify this document without prior notice Please contact Synway for the latest version of this document before plac...

Страница 5: ...Version 1 3 2 2014 07 New revision Version 1 3 3 2014 09 New revision Version 1 3 5 2014 10 New revision Version 1 5 0 2014 12 Add description on the new series SMG1032A4 Version 1 5 1 2015 01 New re...

Страница 6: ...des a powerful reliable and cost effective VoIP solution for such occasions as IP call centers and multi branch agencies SMG series analog gateway has five modules SMG1008 8 FXS FXO SMG1016 16 FXS FXO...

Страница 7: ...ode maximum fax rate fax train mode error correction mode etc Communication without Power Provides composite modules to enable a direct connection of the station which is linked with the FXS port and...

Страница 8: ...cription Admin Authentication Supports admin authentication to guarantee the resource and data security System Monitor Monitors the running status of the system and the server Maintain Upgrade Descrip...

Страница 9: ...032A4 Front View Console Port Channel Indicator Alarm Indicator Reset Button Power Indicator Run Indicator LAN2 Indicator LAN1 Indicator Power Key 220V AC Grounding Stud Console Port Channel Indicator...

Страница 10: ...bps Connector RJ45 to DB 9 Connector Data Bits 8 bits Stop Bit 1 bit Parity Unsupported Console Port Flow Control Unsupported Button Description Power Key Power on off the SMG analog gateway Reset But...

Страница 11: ...of the two indicators LED State Description Go out System is not yet started Light up and flash fast System is starting Run Indicator Flash slowly System is normal Go out System is normal Light up Up...

Страница 12: ...wire If it doesn t use the grounding stud on the rear panel of the device See Figure 1 3 for earthing Step 4 Connect the network cable Step 5 Connect the telephone line The line from PSTN should be c...

Страница 13: ...the pins of the RJ45 jack and the 4 way hub is shown in the table below Interface Channel Number Pins of the RJ45 Jack 4 way Hub 1 1st and 2nd pins 1st jack 2 3rd and 4th pins 2nd jack 3 5th and 6th p...

Страница 14: ...scription with test and configure Dial Rule to 123 2 Go to Port Settings Port Group on the WEB interface and click the Add New button to create a new port group and add FXS ports which are connected w...

Страница 15: ...o dial feature and set the parameters Auto Dial Number and Wait Time before Auto Dial If there is no dialing operation in a time period i e Wait Time before Auto Dial after pickup the port will automa...

Страница 16: ...ward feature and fill in a forward number According to what you set the SMG analog gateway can automatically forward the incoming calls on three conditions unconditional busy no reply Note that this f...

Страница 17: ...ter the login interface See Figure 3 1 Figure 3 1 Login Interface The gateway only serves one user whose original username and password are both admin You can change the username and the password via...

Страница 18: ...fo 3 2 1 System Info Figure 3 4 System Info Interface See Figure 3 4 for the system info interface You can click Refresh to obtain the latest system information The table below explains the items show...

Страница 19: ...boot Current version of Uboot Kernel Current version of the system kernel on the gateway Note The kernel version for the gateways with RJ45 RJ21 interface is different from that for the gateways with...

Страница 20: ...face See Figure 3 6 for the call count Interface The above list shows the detailed information about all the calls counted from the startup of the gateway service to the latest open or refresh of this...

Страница 21: ...startup of the gateway service to the latest open or refresh of the interface Click Refresh to refresh the count of SIP messages or click Clear to clear the current count of SIP messages 3 3 Quick Con...

Страница 22: ...ed to fill with the information about the registrar if the gateway must be registered After configuration click Back to go back to the Network Settings interface click Next to enter the FXS Settings i...

Страница 23: ...he FXO interface Refer to 3 6 2 FXO for detailed settings After configuration click Back to back to the FXS Settings interface click Next to enter the Quick Config Completion interface see Figure 3 13...

Страница 24: ...14 SIP is used to configure the general SIP parameters SIP Compatibility is used to set which SIP servers and SIP messages will the gateway be compatible with SIP Station is to set the basic informat...

Страница 25: ...e your settings asking you to restart the service do it immediately to apply the changes Refer to 3 9 15 Restart for detailed instructions The table below explains the items shown in Figure 3 15 Item...

Страница 26: ...riod of the SIP registry Once the registry is overdue the gateway should be registered again This configuration item is valid only when Register Gateway is set to Yes Range of value 10 3600 calculated...

Страница 27: ...Synway Information Engineering Co Ltd SMG Series Analog Gateway User Manual Version 1 6 4 Page 22 configurations...

Страница 28: ...efault value is Internal Handling Hold Music Source Sets the source of the hold music with the default value of Remote This feature gets valid only when you choose the mode Platform to Handle SIP Info...

Страница 29: ...ending the 200OK message to establish a call By default it is disabled User defined SIP Code Once this feature is enabled you can define a SIP code for the corresponding SIP status with the default va...

Страница 30: ...ateway Bound Port The FXO port which is bound to the SIP station Description It is user defined with the default value of default Batch Setting Used to set multiple SIP stations at the same time After...

Страница 31: ...e selected items and check the unselected To clear all SIP stations at a time click the Clear All button in Figure 3 19 3 4 4 SIP Server The gateway supports the multi registrar server feature Enable...

Страница 32: ...to 8 SIP servers Description More information about each SIP server with the default value of default After configuration click Save to save the above settings into the gateway or click Cancel to canc...

Страница 33: ...elect all available items on the current page Uncheck All means to cancel all selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all SIP serve...

Страница 34: ...face The table below explains the items shown in Figure 3 25 Item Description Auto Nat Sets whether to enable the Auto Nat feature Three options are available DisableAutoNat Enable PMP and Enable UPNP...

Страница 35: ...ntact IP The IP filled in here will be used in the Contact field of the SIP message Mapping SDP IP The IP filled in here will be used in the SDP field of the SIP message Rport When this feature is ena...

Страница 36: ...e RTP port and payload type depending on your requirements After configuration click Save to save your settings into the gateway or click Reset to restore the configurations If a dialog box pops up af...

Страница 37: ...sed voice delay while a smaller JitterBuffer means a lower jitter processing capability but as well as a decreased voice delay Range of value 0 280 calculated by ms with the default value of 100 Jitte...

Страница 38: ...40 64 AMR 20 40 60 80 100 4 75 5 15 5 90 6 70 7 40 7 95 10 20 12 20 20 40 15 2 30 13 3 iLBC 60 13 3 15 2 SILK 16K 20 40 60 20 OPUS 16K 10 20 40 60 20 SILK 8K 20 40 60 12 OPUS 8K 10 20 40 60 12 3 5 Ad...

Страница 39: ...esignate the server path to report the on hook or off hook state of the FXS channel Figure 3 27 Advanced Settings 3 5 1 FXS Figure 3 28 FXS Configuration Interface See Figure 3 28 for the FXS FXO conf...

Страница 40: ...opted by the FXS port to send the CallerID The optional values are FSK and DTMF with the default value of FSK Occasion to Send FSK CallerID Sets when to send the CallerID before rings or after the 1 s...

Страница 41: ...if these conditions are satisfied The default setting is being disabled Energy Threshold of Silence The energy threshold to judge whether the line is silent or not The signal with the energy less than...

Страница 42: ...ns without network two options available Auto Search Idle Channel and Use Current Route Setting with the default value of Auto Search Idle Channel In the mode of Auto Search Idle Channel the gateway w...

Страница 43: ...ult there are three pieces of tone parameters on the gateway Click Add New to add tone parameters manually see Figure 3 31 Figure 3 31 Add New Tone Parameter Interface The table below explains the ite...

Страница 44: ...ermine a periodic tone The default setting Dial Tone is 0 Busy Tone is 2 Ringback Tone is 1 Accepted Frequency Error Allowable error of the center frequency Range of value 1 5 calculated by with the d...

Страница 45: ...heck the checkbox before the corresponding index in Figure 3 30 and click the Delete button Check All means to select all available items on the current page Uncheck All means to cancel all selections...

Страница 46: ...are three tones on it Dial Tone a continuous single tone with 450HZ frequency Ringback Tone a single tone with 450HZ frequency repeatedly playing in the method of 1s play and 4s pause Busy Tone a sin...

Страница 47: ...rgy level to surpass the low frequency energy level Range of value 0 24 The default value is 5 Energy Difference of Low freq minus High freq The allowed difference in dB for the DTMF low frequency ene...

Страница 48: ...the icon of channel status ABCD Detection Once this feature is enabled the gateway can detect the DTMF digits A B C and D Case insensitive The default value is disabled DTMF Energy Energy of the DTMF...

Страница 49: ...executed otherwise the default ringing scheme 1 sec on and 4 sec off will work Ringing Scheme The ringing scheme can be 1 X Y or 2 X Y M N in which the number 1 or 2 denotes one group or two groups X...

Страница 50: ...Port T38 Version Version of T 38 which is defined by ITU T Range of value 0 3 with the default value of 0 T38 Negotiation The Negotiation mode of T 38 providing two options Initiate Negotiation as Fax...

Страница 51: ...calculated by ms with the default value of 2600 Note Usually there is no need to modify it please contact our technicians if necessary If you set Fax Mode to Pass through you can see the interface sho...

Страница 52: ...used just to see if the phone can work normally It requires you to hang up the phone after dialing the corresponding combination keys Then the gateway will ring the phone At that time pick up the pho...

Страница 53: ...ing calls Therefore a whole dialing plan which consists of multiple dialing rules specifying the auto judging conditions is required Each dialing rule has a priority which is used to restrict the sequ...

Страница 54: ...s For example xxx denotes 3 random numbers indicates a random amount including zero of characters after it is used to define the range for a number Values within it only can be digits 0 9 punctuations...

Страница 55: ...onfiguration click Save to save the above settings into the gateway or click Close to cancel the settings Click Modify in Figure 3 40 to modify the dialing rules See Figure 3 42 for the dialing rule m...

Страница 56: ...e of 6 In case your dialing rules do not include the call will fail if there is no digit dialed or no dialing rule matched during this interval in case your dialing rules include the gateway will wait...

Страница 57: ...ay or click Close to cancel the settings 3 5 11 Cue Tone Figure 3 46 Cue Tone Interface See Figure 3 46 for the Cue Tone interface The table below explains the items shown in the above figure Item Des...

Страница 58: ...ile to the gateway following this interface Figure 3 48 Color Ring Upload Interface The table below explains the items shown above Item Description Index The unique index of each color ring to be uplo...

Страница 59: ...esponding index in Figure 3 49 and click the Delete button Check All means to select all available items on the current page Uncheck All means to cancel all selections on the current page Inverse mean...

Страница 60: ...higher priority The value range is 0 63 with the default value of 26 3 5 14 Action URL Figure 3 52 Channel State Report Settings Interface See Figure 3 52 for the Action URL interface which is used to...

Страница 61: ...6 1 FXS Figure 3 54 FXS Settings Interface See Figure 3 54 for the FXS settings interface The list in the above figure shows the feature and properties of each FXS port Click Modify in Figure 3 54 to...

Страница 62: ...SMG Series Analog Gateway User Manual Version 1 6 4 Page 57 Figure 3 55 FXS Modification The table below explains the configuration items on the FXS modification interface Item Description Port Serial...

Страница 63: ...SIP message will be the one set by the port In case this feature is disabled if the port group is registered the displayname in the sent SIP message will be the display name set by the port group if...

Страница 64: ...ing Sets whether to enable the color ring feature or not with the default setting of being disabled Note Only when there are available color rings will appear this item Color Ring Index The index of t...

Страница 65: ...Co Ltd SMG Series Analog Gateway User Manual Version 1 6 4 Page 60 3 56 below for the FXS batch modification interface The configuration items on this interface are the same as those on the FXS modif...

Страница 66: ...Synway Information Engineering Co Ltd SMG Series Analog Gateway User Manual Version 1 6 4 Page 61...

Страница 67: ...the SIP account including Increase and Decrease two options SIP Account Batch Step Size Sets the increase or decrease step size of the SIP account in the batch setting Authentication Password Batch Ru...

Страница 68: ...m is set to Yes the item Reg Status shows Failed or Registered SIP Account Registration account of an FXO port The default SIP account is 80XX among which XX represents the corresponding port number F...

Страница 69: ...the call automatically otherwise the corresponding station will ring Note Both items Connection Method and Bound Number will be hidden if the SIP Station feature is enabled on the SIP Settings interf...

Страница 70: ...scribed in the table below Item Description Starting Port The starting serial number of the FXO port on the device in the batch setting Ending Port The ending serial number of the FXO port on the devi...

Страница 71: ...le The rule for batch setting the authentication username including Increase and Decrease two options Authentication Username Batch Step Size Sets the increase or decrease step size of the authenticat...

Страница 72: ...to port groups Description More information about each port group with default value of default Register Port Group To register the port group to the SIP server Only when this configuration item is se...

Страница 73: ...thentication Mode Sets the way for SIP to make outgoing calls Tel IP on the gateway Option Description Do Not Register default SIP initiates a call in a point to point mode Register Gateway SIP initia...

Страница 74: ...ch repeatedly until finding a port which is allowed to enter the call waiting state Group Ringing Ring all the idle FXS ports in this port group Ringing by Turns Ring the ports in this port group acco...

Страница 75: ...and check the unselected Check All FXO Ports means to select all available FXO ports on the current page Check All FXS Ports means to select all available FXS ports on the current page See Figure 3 62...

Страница 76: ...tions IP Tel and Tel IP See Figure 3 64 Figure 3 64 Route Settings 3 7 1 Routing Parameters Figure 3 65 Routing Parameters Configuration Interface See Figure 3 65 for the routing parameters configurat...

Страница 77: ...CalleeID Prefix A string of characters at the beginning of the caller called party number It can be a specific string consisting of digits 0 9 or character ranges defined by represents a character wit...

Страница 78: ...g rule Figure 3 68 IP Tel Routing Rule Configuration Interface Click Modify in Figure 3 68 to modify a routing rule The configuration items on the IP Tel routing rule modification interface are the sa...

Страница 79: ...k Add New to add them manually See Figure 3 71 You may use the default values of all the configuration items herein except for Destination IP and Destination Port Figure 3 71 Add New Routing Rule Tel...

Страница 80: ...click Close to cancel the settings See Figure 3 72 for the Tel IP routing rule configuration interface after your configuration There is a rule displayed with Index 63 Destination IP 192 168 1 101 an...

Страница 81: ...eID See Figure 3 74 Figure 3 74 Number Manipulation 3 8 1 IP to Tel CallerID Figure 3 75 IP Tel CallerID Manipulation Interface Standard See Figure 3 75 for the IP Tel CallerID manipulation interface...

Страница 82: ...ation rule which denotes its priority A number manipulation rule with a smaller index value has a higher priority If a call matches several number manipulation rules it will be processed according to...

Страница 83: ...The amount of digits to be deleted from the right end of the number If the value of this item exceeds the length of the current number the whole number will be deleted The default value is 0 Reserved...

Страница 84: ...all available items on the current page Uncheck All means to cancel all selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all number manipula...

Страница 85: ...manipulation process for IP Tel CalleeID is almost the same as that for IP Tel CallerID only the number to be manipulated changes from CallerID to CalleeID See Figure 3 80 for IP Tel CalleeID manipul...

Страница 86: ...ation rule can be added by the Add New button on the bottom right corner of the list in the above figure See Figure 3 82 for the Tel IP CallerID manipulation rule adding interface You may use the defa...

Страница 87: ...d from the left end of the number If the value of this item exceeds the length of the current number the whole number will be deleted The default value is 0 Stripped Digits from Right The amount of di...

Страница 88: ...all available items on the current page Uncheck All means to cancel all selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all number manipula...

Страница 89: ...ation process for Tel IP CalleeID is almost the same as that for Tel IP CallerID only the number to be manipulated changes from CallerID to CalleeID See Figure 3 85 Figure 3 86 for the Tel IP CalleeID...

Страница 90: ...rsion 1 6 4 Page 85 Figure 3 86 Tel IP CalleeID Manipulation Interface Character 3 9 System Tools System Tools is mainly for gateway maintenance It provides such features as IP modification data backu...

Страница 91: ...IPs are allowed You can set an IP whitelist to allow all IPs within it to access the gateway freely Also can set an IP blacklist to forbid all IPs within it to access the gateway SYSLOG Sets whether t...

Страница 92: ...teway regularly every day at the preset Restart Time By default this feature is disabled Restart Time Sets the time to restart the gateway regularly System Time The system time Check the checkbox befo...

Страница 93: ...iguration click Save to save the above settings into the gateway or click Reset to restore the configurations After changing the IP address you shall log in the gateway again using your new IP address...

Страница 94: ...Manual Version 1 6 4 Page 89 Figure 3 91 File Uploading Interface After a successful uploading of the file the gateway will start to upgrade the system See Figure 3 92 and you can learn the detailed...

Страница 95: ...ge 90 Figure 3 92 System Upgrading Interface Note that clicking Reset can only delete the selected update file but not cancel the operation of Update Note Please contact our technicians if you need to...

Страница 96: ...ccording to your requirement Click Start to start capturing packets Click Stop to stop the capture and download the captured packets Data Recording will execute the recording task on the set port with...

Страница 97: ...k the checkbox before Enable Call Log to enable the call log feature including Call Log and SIP Log Call from IP Channel displays the call log information generated on all IP channels and Call from Po...

Страница 98: ...d Figure 3 97 Backup Upload Interface See Figure 3 97 for the backup and upload interface To back up the configuration file to your PC just click Backup To upload a configuration file select it via Br...

Страница 99: ...itor Configuration interface Watchdog is a timing reset system used to avoid application crash You can set the dog feeding interval when this feature is enabled The feeding interval is calculated by s...

Страница 100: ...s the items shown in above figures Item Description Management Platform Select a management platform for the gateway to register including two options DCMS and Others DCMS Server Address The address o...

Страница 101: ...t protocol It only supports SNMP currently SNMP Version Set the version of SNMP three options available V1 V2 and V3 with the default value of V2 This item is valid only when Others is selected Monito...

Страница 102: ...on Interface To delete an Access Control Command check the checkbox before the corresponding index in Figure 3 103 and click the Delete button and then click the Apply button to make the deleted comma...

Страница 103: ...ption Source IP Address Source IP address where the Ping test is initiated Destination Address Destination IP address or domain name on which the Ping test is executed Ping Count The number of times t...

Страница 104: ...figure Item Description Source IP Address Source IP address where the Tracert test is initiated Destination Address Destination IP address on which the Tracert test is executed Maximum Jumps Maximum...

Страница 105: ...uration click Save to apply your new username and password or click Reset to restore the configurations After changing the username and password you are required to log in again 3 9 15 Restart Figure...

Страница 106: ...line from PC 2M 500V DC Telephone line impedance Compliant with the national standard impedance for three component network Console Port Amount 1 RS 232 Baud rate 115200bps Connector RJ45 to DB 9 Conn...

Страница 107: ...Group 1 will be routed to the gateway b Add a new routing rule on the IP Tel routing rule configuration interface Fill in Source IP with the gateway s IP address e g LAN1 192 168 1 101 and select a po...

Страница 108: ...ture Communication without Power is implemented with the help of composite modules equipped in the gateway Once the power to the device is cut off the station which is linked with the FXS port on the...

Страница 109: ...d SMG Series Analog Gateway User Manual Version 1 6 4 Page 104 Q10 Which RTP codecs are supported by the SMG gateway At present the supported RTP codecs are G 711A G 711u G 729 G 723 G 722 AMR iLBC SI...

Страница 110: ...Information Engineering Co Ltd http www synway net 9F Synway D R Center No 3756 Nanhuan Road Binjiang District Hangzhou P R China 310053 Tel 86 571 88860561 Fax 86 571 88850923 Wechat QR Code Scan th...

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