Synology VisualStation VS960HD, Руководство по установке оборудования

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SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY,
INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). YOU
ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE
CONTAINING AND/OR USING THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY,
DO NOT USE THE PRODUCT. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU
PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Definitions. (a) “New Product”, including:
(1) "Category I Product" means Synology product
models RS810+, , RX410, all FS-series
models, all DS/RS NAS models with the XS+/XS suffix
(except R) in or after 13-series, all DX/RX/
RXD expansion units with 12 or more drive bays in or
after 13-series, 10GbE NIC, DDR4-2133 and DDR3-
1600 memory modules. (2) "Category II Product" means
Synology product models R, RS3412xs,
RS3412RPxs, RS3411xs, RS3411RPxs, ,
R, RS411, , RS409+, RS409,
RS408-RP, RS408, RS407, DS3612xs, DS3611xs,
, , , DS509+, DS508,
EDS14, RX1211, RX1211RP, RX4, DX1211, DX510,
DX5, NVR216, VS960HD, VS360HD
,
VS240HD, and
all other memory modules not included in Category
I. (3) "Category III Product" means Synology product
models that apply with the following requirements: all
DS NAS models without the XS+/XS suffix and with 5
and more drive bays in or after 12-series, all RS NAS
models without the XS+/XS suffix in or after 12-series,
and all DX/RX expansion units with 4 or 5 drive bays in
or after 12-series. (4) "Category IV Product" means all
other Synology product models purchased by Customer
after March 1, 2008. (5) "Category V Product" means
all other Synology product models purchased by
Customer before February 29, 2008. (b) "Refurbished
Product" means all Synology products which have
been refurbished and sold directly by Synology through
Online Store, not including those sold by an authorized
Synology distributor or reseller. (c) "Customer" means
the original person or entity purchasing the Product
from Synology or an authorized Synology distributor
or reseller. (d) "Online Store" means an online shop
operated by Synology or Synology’s affiliate. (e)
"Product" means a New Product or a Refurbished
Product and any hardware incorporated into the Product
by Synology and any accompanying documentation. (f)
"Software" means the Synology proprietary software that
accompanies the Product when purchased by Customer,
is downloaded by Customer at the Web Site, or is pre-
installed on the Product by Synology, and includes any
firmware, associated media, images, animations, video,
audio, text and applets incorporated into the software or
Product and any updates or upgrades to such software.
(g) "Warranty Period" means the period commencing
on the date the Product is purchased by Customer
and ending (1) five years after such date for Category
I Products; (2) three years after such date for Category
II & lll Products; or (3) two years after such date for
Category IV Products; or (4) one year after such date
for Category V Products; or (5) 90 days after such date
for Refurbished Products, except for those sold as "as
is" or with "no warranty" on Online Store. (h) "Web Site"
means the Synology web site located at www.synology.
com.
Section 2. Limited Warranty and Remedies
2.1 Limited Warranty.
Subject to Section 2.6,
Synology warrants to Customer that each Product
(a) will be free of material defects in workmanship
and (b) under normal use will perform substantially in
accordance with Synology's published specifications
for the Product during the Warranty Period. Synology
warrants the Software as set forth in the accompanying
end user license agreement provided with the Product,
if any. Synology provides no warranty to Refurbished
Product sold as “as is” or with “no warranty” on Online
Store.
2.2 Exclusive Remedy. If Customer gives notice
of noncompliance with any of the warranties set forth in
Section 2.1 within the applicable Warranty Period in the
manner set forth below, then, upon verification of the
noncompliance by Synology, Synology will, at Synology's
option: (a) use commercially reasonable efforts to
repair the Product, or (b) replace the noncomplying
Product or part thereof upon return of the complete
Product in accordance with Section 2.3 The foregoing
sets forth Synology's entire liability and Customer's
sole and exclusive remedy for any breach of warranty
under Section 2.1 or any other defect or deficiency in
the Product. Customer will reasonably assist Synology
to diagnose and validate any nonconformity with the
Product. The warranty set forth in Section 2.1 does
not include: (1) any warranty relating to the Software;
(2) physical installation or removal of the Product from
Customer's site; (3) visits to Customer's site; (4) labor
necessary to effect repairs or replace defective parts
other than during Synology's or its contracted service
providers' normal local business hours, exclusive of
weekends and service providers’ holidays; (5) any work
with any third party equipment or software; (6) any
warranty of the hard disk if installed by Customer or any
other third party; or (7) any warranty of compatibility with
the hard disk.
2.3 Return. Any Product returned by Customer
under Section 2.2 must be assigned a Return
Merchandise Authorization ("RMA") number by Synology
before shipment and must be returned in accordance
with Synology's then current RMA procedures.
Customer may contact any authorized Synology
distributor or reseller or Synology Support to obtain
assistance in obtaining an RMA, and must provide proof
of purchase and product serial number when asking for
such assistance. For warranty claims, Customer must
return the complete Product to Synology in accordance
with this Section 2.3 to be eligible for coverage under
this Warranty. Any Product returned without an RMA
number, or any Product that has been disassembled
(except under the direction of Synology) will be refused
and returned to Customer at Customer's expense. Any