TROUBLESHOOTING
PROBLEM
SOLUTION
No visible
bubbles
No light when
operating unit
Low ppm levels
when tested with
H2 Blue Reagent
Battery not
charging
Machine is
leaking water
Bottle has odor
or unit produces
less gas
Check power source
Low battery
Charge unit
Operate the unit
more times to
activate PEM
Check for defective
plug or cable
Check all seals and
tighten lid
Clean as needed
Use filtered water
Warranty: 1-year warranty that covers
parts and labor.
For all other issues or unsolved problems,
contact customer support: 1 (800) 337-7017
PRODUCT SPECIFICATIONS
Power
Bottle Max
Capacity
Water Type
Required
Water
Temperature
Range
Unit Dimensions
Unit Net Weight
Hydrogen
Generation Range
Bottle Material
USB-C 5V / 2A Output:
<10W
10 oz. / 296 mL
Filtered Water
32
o
-140
o
F / 0
o
-60
o
C
60 mm (diameter)
x 203 mm (height)
(2 3/8 x 8 in.)
204 g (0.45 lbs.)
0.8 to 3.0 ppm
Tritan Plastic
SYNERGY SCIENCE, INC.™
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