The UPS will not turn on
The unit is not connected
to an AC outlet.
The unit must be connected to a
220-240V 50/60Hz outlet.
The battery is worn out.
Contact Technical Support.
Mechanical problem.
Outlets do not provide
power to equipment
Circuit breaker is tripped
due to overload
Turn the UPS off and unplug at
least one piece connected
equipment. Unplug the power cord
of the UPS then press the circuit
breaker knob.
Batteries are discharged
Allow the unit to recharge for at
least 4 hours.
Unit has been damaged
by a surge or spike.
Contact Technical Support.
Alarm
Alarm code A06
Battery low: Battery capacity
is low, UPS will turn off soon
Shut off non-essential equipment.
Save your data and turn off computer.
Alarm code A14
Over load occurs.
Shut off non-essential equipment.
Fault
Fault code F09
Output Short :
Output circuit short.
1. Shut down the UPS
2. Your attached equipment may
have problems, please remove
them and check again.
Fault code F11
Battery high:
Battery voltage is too high.
1. Shut down the UPS
2.Check the counts of Battery
Fault code F12
Battery Low :
Battery voltage is too low.
1. Shut down the UPS
2. Check the counts of Battery
3.Check battery connector when
use battery packages.
Fault code F19
Over Temperature :
High ambient temperature
1. Shut down the UPS. Restart the
UPS to Check the fan for operation
and if the ventilation hole has been
covered
2. Contact Technical Support.
Fault code F14
Overload in line Mode:
Your equipment requires
more power than the UPS
can provide.
It will shutdown.
Shut off non-essential equipment.
If this solves the overload
problem, the UPS will transfer to
normal operation.
Fault code F18
Fan fail :
Fan has been damaged.
1.Shut down the UPS
2.Replace the fan
Other
Software is inactive
The serial is not
connected.
Connect the serial cable to the
UPS unit and an open serial port
on the back of the computer. You
must use the cable that came with
the unit.
The unit is not providing
battery power.
Shutdown your computer and turn
the UPS off. Wait 10 seconds and
turn the UPS back on. This should
reset the unit.
If any abnormal situations occur that are not listed above, please contact service personnel.
TECHNICAL SPECIFICATIONS
Model
CLAIRE II 1000
CLAIRE II 1500
CLAIRE II 2000
Capacity (VA)
1000
1500
2000
Capacity(Watts)
700
1050
1400
Input
Input Voltage Range
165 -285Vac
Frequency Range
40-70 Hz
Output
Output Voltage
/-10%
Output Frequency
50Hz(default ) /60Hz
Overload Protection
On Utility: breaker
On Battery: Internal Current Limiting
Physical
Total
UPS outlets
(4) AS
(4) AS +(1)
Terminal Block
Maximum Dimensions
(WxHxD) (mm)
140 x 190.6 x 327
196 x 342x 412
Weight (kg) (without BAT)
6.94
7.98
15.1
Battery
Voltage
24Vdc
48Vdc
Charger Current
1A
Communication
Software
Windows 10, Windows 8, Windows 7, Windows Server 2012 R2,
Windows Server 2008 R2, Linux, Mac
Warning Diagnostics
Indicators
AC Mode, Power On, Battery mode, Fault
Audible Alarms
Low Battery, Overload, Fault
Environmental
Operating Temperature
+32°F to 104°F ( 0°C to 40°C )
Operating
Relative Humidity
0 to 90% NON-CONDENSING
Management
Auto-Charger
Yes
Auto-Restart
Yes
DEFINITIONS FOR ILLUMINATED LCD INDICATORS
LCD Indication
Bat-mode
Line mode
Fault
Sound disable
(Press the display key
3s to disable and
enable the buzzer
sound)
Bat mode:
Battery Capacity
Line mode:
1. Battery charging,
cycle lighting
2. Battery full charged
lighting
Load capacity
Line mode & Bat mode
Initial
AC INPUT
(
Voltage
)
V
OUTPUT
(
Voltage
)
V
ALARM DEFINITIONS
Alarm
Condition
Off
Normal
Beep 1 time In Every 30
Seconds
Utility Failure - The UPS is providing battery power to outlets.
Beep 1 time In Every 2
Seconds
Utility Failure - The UPS is providing battery power.
The rapid beeps indicate the battery will run out of power shortly.
Beep 1 time In Every 0.5
Second
Overload - Occurs when connected equipment exceeds the rating of
the unit.
Turn the UPS off and unplug at least one piece of equipment from the
UPS.
SOFTWARE DOWNLOAD
Power Master management software provides a user-friendly interface for your power systems. The
graphic user-interface is intuitive and displays essential power information at a glance. Please follow
procedure below to install the software.
Installation procedure:
Download Power Master from the website: http://www.powermonitor.software/
Double-click the file and follow the installation steps.
When your computer restarts, the Power Master software will appear as a blue icon located in the
system tray.
K01-C000434-01
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