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Block 15th, No.200 Fangcun Avenue East, Liwan District, Guangzhou, China, 510000

[email protected]

www.syncoaudio.com

https://www.facebook.com/syncomicrophones

Guangzhou Zhiying Technology Co., Ltd

Warranty Exclusions and Limitations

Faults resulted from inappropriate use of a product without following its 

operation specification
Artificial damage, e.g. crash, squeeze, scratch, or soaking

Warranty Claim Procedure

If failure or any problem occurs to your product after purchase, please contact 

a local agent for assistance, or you can always contact SYNCO’s customer 

service through email at 

[email protected]

.

Please retain your sales receipt and warranty certificate as proof of purchase. 

If any of these documents is missing, only sales return or chargeable service 

will be provided.
If the SYNCO product is out of the warranty coverage, the service and the 

parts cost will be charged.

Transducer
Polar Pattern
Frequency Response
Signal/Noise
Max. SPL
Sensitivity

Power Requirement
Connector
Dimensions
Net Weight

Condenser
Cardioid
100Hz-20KHz/ ±3dB
>60dB
130dB@1KHz, 1%THD
-35dB re 1 Volt/pasal(18.00mV@94dB SPL ) 
+1/-2dB@1KHz
Plug-in Power
3.5mm TRS/3.5mm TRRS
Φ21.5x 72mm
35g

2. Performance Parameter

Warranty Period

Thank you for purchasing SYNCO products.

1. 

Customers are entitled to free replacement or repair service in case of quality 

defect(s) found in the product under normal use within 30 days upon receipt of 

the product.

2. 

Original SYNCO products are entitled to 

12-month

 limited warranty service. 

The warranty period begins on the date of purchase of brand new, unused 

products by the first end-user.
Within the warranty period, if product defect or failure is attributable to material 

defection or technological problem, the defective product or defective part will 

be repaired or replaced without charge (service and materials fee). 

Warranty

Modifications to a product by its user or a third party without prior written 

consent of SYNCO, e.g. replacement of element or circuit, label alteration
The code on product is inconsistent with that of warranty certificate, or the 

code on the product or warranty certificate is altered or torn off
All consumable accessory attached to a product, like cable, wind muff, battery
Faults as a result of force majeure, such as fire, flood, lightning, etc.

WARRANTY CERTIFICATE

USER

INFORMATION

SALES 

INFORMATION

REPAIR 

RECORD

RESULT

Please register your warranty. Meanwhile, you are welcomed to contact us 

via Email:[email protected]

Customer Name:
Phone Number:
Email:
Address:
Sales Date:
Model:
Product Code:
Dealer:
Service Date:
Technician:
Issue:

Solved                Unsolved                  Returned(Replaced)

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