4
6502B RF Distribution User Guide
15247-201 Rev. B
– April 2009
About this User Guide
Symmetricom Limited Product Warranty
Symmetricom Limited Product Warranty
1. Hardware and embedded software - For a period of one (1) year from date of shipment by
Symmetricom, Symmetricom warrants that all Products shall be free from defects in design, material,
and workmanship; shall conform to and perform in accordance with Symmetricom's published
specifications, if any; shall be free and clear of any liens and encumbrances; and shall have good and
valid title. This warranty will survive inspection, acceptance, and payment by Buyer. Symmetricom
does not warrant that the operation of such Products will be uninterrupted or error free. This warranty
does not cover failures caused by acts of God, electrical or environmental conditions; abuse,
negligence, accident, loss or damage in transit; or improper site preparation.
This warranty shall be null and void in the event (i) Buyer or any third party attempts repair of the goods
without Symmetricom's advance written authorization, or (ii) defects are the result of improper or
inadequate maintenance by Buyer or third party; (iii) of damage to said goods by Buyer or third
party-supplied software, interfacing or supplies; (iv) of improper use (includin g termination of non-
certified third party equipment on Symmetricom's proprietary interfaces and operation outside of the
product's specifications) by Buyer or third party; or (v) the goods are shipped to any country other than
that originally specified in the Buyer's purchase order.
Goods not meeting the foregoing warranty will be repaired or replaced, at Symmetricom's option, upon
return to Symmetricom's factory freight prepaid; provided, however that Buyer has first obtained a
return materials authorization number ("RMA Number") from Symmetricom authorizing such return.
The RMA Number shall be placed on the exterior packaging of all returns. Symmetricom will pay
shipping costs to return repaired or replacement goods to Buyer.
Symmetricom reserves the right to disallow a warranty claim following an inspection of returned
product. When a warranty claim is questioned or disallowed, Symmetricom will contact Buyer by
telephone or in writing to resolve the problem.
2. Software - Symmetricom warrants that for a period of ninety (90) days from date of shipment by
Symmetricom the accompanying media will be free from defects in materials and workmanship under
normal use. The physical media warranty does not apply to defects arising from misuse, theft,
vandalism, fire, water, acts of God or other similar perils. Symmetricom will not be liable for any
damages caused by the Buyer's failure to fulfill its responsibilities as stated above.
3. THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE HOWSOEVER ARISING.
4. Limitation of Liability - The remedies provided herein are the Buyer's sole and exclusive
remedies. In no event or circumstances will Symmetricom be liable to Buyer for indirect, special,
incidental or consequential damages, including without limitation, loss of revenues or profits, business
interruption costs, loss of data or software restoration, or damages relating to Buyer's procurement of
substitute products or services. Except for liability for personal injury or property damage arising
from Symmetricom's negligence or willful misconduct, in no event will Symmetricom's total
cumulative liability in connection with any order hereunder or Symmetricom's Goods, from all causes of
action of any kind, including tort, contract, negligence, strict liability and breach of warranty, exceed
the total amount paid by Buyer hereunder. SOME JURISDICTIONS DO NOT ALLOW CERTAIN
LIMITATIONS OR EXCLUSIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO ALL BUYERS.
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