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If the surface of the terminal screen becomes soiled, clean it with a
soft cloth moistened with a diluted window-cleaning solution.
Troubleshooting
Problem
Cause
Solution
Terminal does not
turn on.
Lithium-ion bat-
tery not charged.
Charge or replace the lithium-ion
battery in the terminal.
Lithium-ion bat-
tery not installed
properly.
Ensure battery is installed properly.
System crash.
Perform a soft reset. If the terminal
still does not turn on, perform a
hard reset. See
Rechargeable
lithium-ion bat-
tery did not
charge.
Battery failed.
Replace battery. If your terminal
still does not operate, try a soft re-
set, then a hard reset; see
Terminal re-
moved from cra-
dle while battery
was charging.
Insert terminal in cradle and begin
charging. The 1950 mAh lithium-
ion battery requires up to 2 1/2
hours to recharge fully.
Cannot see char-
acters on display.
Terminal not pow-
ered on.
Press the Power button.
6598801a.fm Page 28 Monday, December 8, 2003 2:01 PM
