Symantec SIEM 9700 Series, Руководство по устранению неисправностей оборудования

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Contents
Figures ............................................................................................................................................. 8
Tables ............................................................................................................................................... 8
Chapter 1 About this guide ............................................................................... 11
Introducing this guide ............................................................................................................... 11
Intended audience ....................................................................................................................... 11
Product documentation ............................................................................................................. 12
Chapter 2 SIEM 9700 Series appliances description ......................................... 13
SIEM 9700 Series appliance components ............................................................................ 13
Control panel ....................................................................................................................... 15
SIEM 9700 Series appliance front view ...................................................................... 16
SIEM 9700 Series appliance rear panel ....................................................................... 17
SIEM 9700 Series appliance Symantec Remote Management ............................. 18
SIEM 9700 Series appliance rack mounting .............................................................. 18
SIEM 9700 Series appliance chassis covers ............................................................... 19
Chapter 3 General fault diagnosis ..................................................................... 21
Basic principles ............................................................................................................................ 21
Troubleshooting processes ....................................................................................................... 22
Check and record LED indicator status ...................................................................... 22
Read the control panel ...................................................................................................... 23
Observe and analyze fault symptom(s) ........................................................................ 23
Chapter 4 Troubleshooting scenarios ............................................................... 25
Faults types ................................................................................................................................... 25
Hardware faults .................................................................................................................. 25
Hardware cannot be powered on ............................................................................................ 26
Possible causes .................................................................................................................... 27
Procedure ............................................................................................................................. 27
Memory capacity has decreased .............................................................................................. 28
Symptom .............................................................................................................................. 28
Procedures ........................................................................................................................... 28
Disk status LED is red .............................................................................................................. 28
Symptom .............................................................................................................................. 29
Possible Causes ................................................................................................................... 29
Procedure ............................................................................................................................. 29