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Support agreement resources

If you want to contact Symantec regarding an existing support agreement, please
contact the support agreement administration team for your region as follows:

[email protected]

Asia-Pacific and Japan

[email protected]

Europe, Middle-East, and Africa

[email protected]

North America and Latin America

Содержание ALTIRIS IT MANAGEMENT SUITE 7.0 MR2 - S

Страница 1: ...Altiris IT Management Suite 7 0 MR2 Release Notes ...

Страница 2: ... restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors if any THEDOCUMENTATIONISPROVIDED ASIS ANDALLEXPRESSORIMPLIEDCONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICU...

Страница 3: ...Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com ...

Страница 4: ... minute information Upgrade assurance that delivers software upgrades Global support purchased on a regional business hours or 24 hours a day 7 days a week basis Premium service offerings that include Account Management Services For information about Symantec s support offerings you can visit our Web site at the following URL www symantec com business support All support services will be delivered...

Страница 5: ...iness support Customer service Customer service information is available at the following URL www symantec com business support Customer Service is available to assist with non technical questions such as the following types of issues Questions regarding product licensing or serialization Product registration updates such as address or name changes General product information features language ava...

Страница 6: ...existing support agreement please contact the support agreement administration team for your region as follows customercare_apac symantec com Asia Pacific and Japan semea symantec com Europe Middle East and Africa supportsolutions symantec com North America and Latin America ...

Страница 7: ...s thin clients servers and heterogeneous platforms including Windows UNIX Linux and Mac to promote effective service delivery IT Management Suite is a collection of solutions and components that run on the Symantec Management Platform For more information about the solutions and components see the IT Management Suite 7 0 Release Notes knowledge base article 51492 Installation and Upgrade New Insta...

Страница 8: ...gement Agent You do this by enabling the policy to upgrade the Symantec Management Agent To upgrade the Symantec Management Agent on managed computers 1 In the Symantec Management Console do one of the following On the Actions menu click Agents Plug ins Rollout Agents Plug ins On the Settings menu click All Settings In the left pane click Agents Plug ins 2 In the left pane click Altiris Agent 3 Cl...

Страница 9: ...g it gives errors 1961763 Some legacy software licensing reports fail to run 2093031 Edited Asset Status of a resource is not saved 2076683 When a computer is created manually and has the ownership set and then a computer checks in with basic inventory and full inventory and then both of these computers are merged the Asset User Owner association is lost when the clean ownership task is ran after ...

Страница 10: ... time zone information dialog box appears and stops responding 2025056 2080920 PECTAgent fails to load 2027332 The Applied to filter of the Deployment Site Server Components Install policy targets any Site Server without Site Server Components installed 2027390 When in a hierarchy the Preboot Configuration policy page did not store targets correctly 2029214 When Hierarchy is enabled the PXE Preboo...

Страница 11: ...re than one computer fails to run 2074783 The text for the link to upload the Deploy cab file on the Prepare for Image capture task page should be reworded 2077308 On the Deployment Portal page menu texts contain localization codes 2087147 When running a Capture Personality task on a client computer PC Transplantevaluationlicensehasexpired message is displayed and the task fails 2088934 Computersw...

Страница 12: ...n their version information 2049562 For some applications duplicate entries appear in inv_installed_file_details data class 1920379 The Email Notification sent by an application metering policy did not contain client computer detail 1946787 1890612 1926534 Application Metering conflicts with some 3rd Party Applications Applications Fail to Load Patch Management Solution Build number 7 0 4310 The f...

Страница 13: ...0 SP2 Table 1 5 Fixed issues in Software Management Solution Internal ID Issue 1735677 Child package does not inherit the global settings that are defined in the Managed Delivery Settings 1853031 A User does not have approved Software in the Software Portal if he belongs to a child or separate trusted Domain Group 1949829 If more than 10 Software resources are added to a Managed Software Delivery ...

Страница 14: ...he under Destinationdownloadlocation is not saved for a ManagedSoftware Delivery policy if in the global Managed Delivery Settings an alternate download location is defined 2054340 Endless loop with spSWP_GetAllUserManagers results in the users inability to edit software requests in the Manager Portal 2055059 Software Compliance Status report takes over 3 minutes to load on EOOC 2079738 An error m...

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