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Version and patch level
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Network topology
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Router, gateway, and IP address information
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Problem description:
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Error messages and log files
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Troubleshooting that was performed before contacting Symantec
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Recent software configuration changes and network changes
Licensing and registration
If your Symantec product requires registration or a license key, access our technical
support Web page at the following URL:
www.symantec.com/techsupp/
Customer service
Customer service information is available at the following URL:
www.symantec.com/techsupp/
Customer Service is available to assist with the following types of issues:
■
Questions regarding product licensing or serialization
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Product registration updates, such as address or name changes
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General product information (features, language availability, local dealers)
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Latest information about product updates and upgrades
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Information about upgrade assurance and maintenance contracts
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Information about the Symantec Buying Programs
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Advice about Symantec's technical support options
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Nontechnical presales questions
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Issues that are related to CD-ROMs or manuals
Содержание ALTIRIS ASSET MANAGEMENT SUITE 7.0 - V1.0
Страница 1: ...Asset Management Suite User Guide Version 7 0...
Страница 3: ...Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com...
Страница 14: ...Introducing Asset Management Suite Terminology for Asset Management Suite 14...
Страница 16: ...Installing Asset Management Suite Licensing Asset Management Suite 16...
Страница 26: ...Using organizational configuration items Importing configuration item data from other systems 26...
Страница 32: ...Using financial configuration items Using depreciation schedules 32...
Страница 34: ...Using the currency convertor Using the currency convertor 34...
Страница 42: ...Using configuration items for assets Creating configuration items for assets 42...