Submit your question on our Web
site and receive a response by
email.
Email support has a slower
response time when compared to
chat or phone. Email support is
free.
Speak to a support representative
in real time.
Phone
To contact a support representative, please visit the
Symantec support Web site at the following URL:
www.symantec.com/globalsupport
The online support option is displayed first, followed
by the contact options where you can select the type
of support you prefer.
Support policy
When Symantec announces that a product will no
longer be marketed or sold, telephone support is
discontinued six months after the termination
announcement. Technical information on these
products may still be available through the support
Web site at the following address:
www.symantec.com/globalsupport
Symantec reserves the right to change its support
policies at any time without notice. You can view the
latest version of the support policy at the following
URL:
www.symantec.com/supportpolicy
37
Service and Support Solutions
Support policy
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