To activate your product from the alert
1
In the alert, do one of the following:
1
If you purchased a subscription version of a
retail product, select Activate Now.
1
If the product came installed on your computer,
select Renew Now.
You can also activate or renew the subscription of
your product from any non-admin user account.
2
Click OK.
3
Follow the on-screen instructions to activate or
renew your product.
4
In the window that appears, click Done.
To activate your product from the main window
1
In the Norton Internet Security main window, do
one of the following:
1
If you purchased a subscription version of a
retail product, click Activate Now.
1
If the product came installed on your computer,
click Express Renewal.
You can also activate or renew the subscription of
your product from any non-admin user account.
2
Follow the on-screen instructions to activate or
subscribe your product.
3
In the window that appears, click Done.
About problems during activation
If you cannot connect to the Symantec servers to
activate your product, first check your Internet
connection. You then need to see if you have parental
control software, either installed or through your ISP,
that might block the connection.
A connectivity problem can occur if you use parental
control software. If you suspect that parental controls
might block the connection, you can configure the
parental controls so that they do not block the
activation procedure. You need to log on to your
19
Getting started
Activating your product
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