Symantec 10288239 - ACAD NORTON ANTISPAM 2005 Скачать руководство пользователя страница 31 | Manualshive

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Frequently asked questions

Troubleshoot Norton AntiSpam

31

Why do I need a subscription to spam
definitions?

Though the product is self-training, local spam
definitions are developed only by the criteria you input
and from the sample of email messages you process.
Symantec spam definitions are developed from a much
larger set of information and can prevent you from
seeing many of the more common types of spam.

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Содержание 10288239 - ACAD NORTON ANTISPAM 2005

Страница 1: ...User s Guide...

Страница 2: ...ocumentation for any purpose is hereby granted without fee provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in suppo...

Страница 3: ...3 Getting started Start Norton AntiSpam 20 About the main window 20 Use your email program toolbar 22 Activate your product 23 Turn off spam filtering 25 Turn off the advertising filters 26 Chapter 4...

Страница 4: ...Contents 4 Service and support solutions Index...

Страница 5: ...tiSpam your computer must have one of the following Windows operating systems installed 1 Windows 98 98SE Me 1 Windows 2000 Professional 1 Windows XP Home Professional Tablet PC Media Center Editions...

Страница 6: ...Yahoo Mail and Yahoo Mail Plus on the Web w Scanning of Hotmail email is supported if you are using Hotmail with Microsoft Outlook Operating System Requirements Windows 98 98SE Me 1 155 MHz or higher...

Страница 7: ...Secure Sockets Layer Secure Sockets Layer SSL is a Netscape protocol designed to provide secure communications on the Internet If you use an SSL connection to access your email you are not protected b...

Страница 8: ...click Install Norton AntiSpam 3 Click Next 4 Read the License Agreement then click I accept the License Agreement If you decline you cannot continue with the installation 5 In the text boxes type the...

Страница 9: ...to register the software using the Information Wizard or if registration fails for some reason you can register by using the Product Registration option on the Help menu or by using the Symantec Web...

Страница 10: ...ernet then click Next 9 In the Activation Complete window click Print key to print a copy of the product key for your records then click Next 10 Review your subscription information then click Next 11...

Страница 11: ...es and tasks that you can complete To use online Help 1 At the top of the main window click Help Support Norton AntiSpam Help 2 In the Help window in the left pane select a tab Your options are You ca...

Страница 12: ...ad the PDF w If you purchased this product as an electronic download Adobe Reader was not included You must download it from the Adobe Web site To install Adobe Reader from the CD 1 Insert the CD into...

Страница 13: ...nt Your options are To access the Symantec Web site in your browser 4 On the Internet go to www symantec com Help and Support Takes you to the product support page of the Symantec Web site from which...

Страница 14: ...Installation For more information 14...

Страница 15: ...n 1 A list of all of the features in the product 1 A brief description of each feature The feature summary can help you determine which feature to use to solve a problem Read the feature descriptions...

Страница 16: ...o expedite scanning of email 1 Accepts all mail from Allowed list 1 Treats all mail from Blocked list as spam 1 Allows and blocks email from entire domains as well as individual email addresses Automa...

Страница 17: ...ering features 17 Language filtering Blocks all email written in the language or languages you specify Automated update of spam definitions Updates copies of Symantec spam definition files automatical...

Страница 18: ...hat appear when you enter or leave the site Along with increasing the amount of time that it takes to display Web pages some ads contain offensive content cause software conflicts or use HTML tricks t...

Страница 19: ...It is not usually necessary to open your Symantec product to benefit from the protection features that it provides Automatic features that are set during installation provide you with basic protection...

Страница 20: ...start the program To start Norton AntiSpam 4 Do one of the following 2 On the Windows taskbar click Start Programs Norton AntiSpam Norton AntiSpam 2 On the Windows XP taskbar click Start All Programs...

Страница 21: ...ettings click any of the feature names to see a brief description of the feature and access configuration options for the feature Status Settings View the System Status of your Norton AntiSpam install...

Страница 22: ...AntiSpam button is added it drops down an abbreviated Norton AntiSpam menu The buttons or menu options added are as follows This is Spam Marks the selected email as spam This is not Spam Marks the sel...

Страница 23: ...the Help menu Activation should take just a few minutes To activate your product from the Activation Needed alert 1 In the alert click Activate Now 2 Click OK 3 On the Activation screen click Next 4...

Страница 24: ...ou will need to log in to your parental control software as an administrator or log in to the Internet through your ISP as an administrator to change your configuration Activate by phone If parental c...

Страница 25: ...om within the program itself To turn off spam filtering 1 In the main window under Norton AntiSpam click Status Settings 2 In the System Status pane click AntiSpam 3 On the right side of the main wind...

Страница 26: ...g 2 In the Ad Blocking window uncheck Turn on Ad Blocking 3 Click OK Turn off Pop up Window Blocking See Will Pop up Window Blocking block all pop ups or only pop up ads on page 32 Pop up and pop unde...

Страница 27: ...ls Knowledge Base articles and virus removal tools To explore the Symantec service and support Web site 1 On the Internet go to www symantec com techsupp 2 Follow the links to the information that you...

Страница 28: ...Frequently asked questions If you need to uninstall 28 If you need to uninstall See Use online Help on page 11 Instructions for uninstalling are available in the online Help...

Страница 29: ...lop ways to circumvent it This on going contest of wills and skills is one reason Symantec maintains up to date spam definitions Finally not all unwanted messages are unauthorized Some companies requi...

Страница 30: ...llowed list Does Norton AntiSpam check for email borne viruses Norton AntiSpam does not check for viruses To scan incoming email messages for viruses you must install Norton AntiVirus Why does so much...

Страница 31: ...ns Though the product is self training local spam definitions are developed only by the criteria you input and from the sample of email messages you process Symantec spam definitions are developed fro...

Страница 32: ...ht want to disable Pop up Window Blocking while viewing that site Are there security issues associated with advertisements While clicking on an ad should only display more information or direct you to...

Страница 33: ...at you need What if I run LiveUpdate on an internal network If you run LiveUpdate on a computer that is connected to a network that is behind a company firewall your network administrator might set up...

Страница 34: ...Frequently asked questions Troubleshoot LiveUpdate 34...

Страница 35: ...opriate Web site listed in the sections that follow If you received this product when you purchased your computer your computer manufacturer may be responsible for providing your support Customer serv...

Страница 36: ...ered customers Find the phone number for your product at the Service Support Web site You ll be led through the online options first and then to the telephone contact options Support for old and disco...

Страница 37: ...ge Simply follow the instructions on the screen Worldwide service and support Technical support and customer service solutions vary by country For Symantec and International Partner locations outside...

Страница 38: ...ntec com region reg_ap 61 2 8879 1000 Fax 61 2 8879 1001 Europe Middle East and Africa Symantec Authorized Service Center Postbus 1029 3600 BA Maarssen The Netherlands http www symantec com region reg...

Страница 39: ...checking for version number 27 computer preparation 7 requirements 5 D description of product features 15 desktop icon 20 downloading protection from Symantec Web site 33 E email menu 22 program toolb...

Страница 40: ...leshooting 32 problems activation 23 troubleshooting Ad Blocking 32 troubleshooting LiveUpdate 33 problems continued troubleshooting Norton AntiSpam 29 R register your software 9 required computer con...

Страница 41: ...Index 41 U uninstalling 28 updating from Symantec Web site 33 protection 33 User s Guide PDF on CD 12 opening 12 V version number checking 27 W Web sites 13 27 33 Windows operating systems 5...

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