4.FAQ
1) How to read operation records?
In the Records of the main interface. .
2) Why can’t I unlock it after open the
passage mode
You need to perform an unlock verification in
any method, than the passage mode will take
effect.
3) What is the purpose of Auto Lock
You can set how long to lock after unlocking
4 After installation, touch sensing
keyboard, screen no respond
a) In this case, first check that the positive
and negative terminals of the battery
have been installed upside down, whether
the battery has enough power
b) Remove the back panel and see if it's
connected.
c) To eliminate the above situation, you need
to remove the lock ,check whether the
wires of the lock body are squeezed, and
the re-wire.
6 What is the reason why the smart lock
consumes fast power?
a) Large standby power consumption
b) Short circuit
7 There is no response to pressing the
code on outside the door, and there is
unlock normally on inside the door, but
the verification is normal, and the motor
is normal.
It may be the handing direction on the clutch
w
(see installation page)
as error, please check correction.
8 How many times will the password be
locked? How long is it locked?
Enter the wrong password more than 5 times
Other ways to can open the door
www.sylvan.co.nz
in a row, the keyboard is locked for 5 minutes
Alkaline batteries must be used.
Do not use Lithium Batteries.