11. Troubleshooting
No camera picture (or image interference)
•
Set the DVR or monitor to the right input channel.
•
Check the voltage/power supply to the surveillance camera.
•
Check the surveillance camera's cable connections.
• By default, the surveillance camera sends out a high definition AHD video signal. This can only be displayed by
suitable DVRs.
Only black-and-white camera image
•
Check the settings in the OSD menu.
•
Depending on the settings, the surveillance camera automatically switches to a black-and-white image at night (the
IR LEDs are activated at the same time).
Image too bright
•
Check the settings in the OSD menu; if necessary, reset the surveillance camera to the factory settings.
•
Do not point the surveillance camera at the sun or a light source.
•
Select suitable settings from the setup menu, e.g. for the white balance, etc.
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