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85
Appendix
Aton CL700 IP LBA / Swisscom EN internet / A31008-M1713-F161-1-XXXX / appendix.fm / 16.10.06
Ve
rs
ion 4,
16
.09.
2005
You cannot make calls via VoIP
.
Server not
accessible!
is displayed.
¥
First wait a few minutes. This is often a
short-term event that corrects itself after a
short time.
If the message is still displayed, proceed as fol-
lows:
¥
Check whether your phone's Ethernet cable
is correctly connected to the router.
¥
Check your router's cable connection to the
Internet.
¥
Check whether the phone is connected to
the LAN. Set a ping command, for example,
on the phone (ping
s
<local IP address of
the phone>). It may be that no IP address
could be assigned to the phone or a perma-
nently set IP address is already assigned to
another LAN subscriber. Check the settings
on the router, you may have to activate the
DHCP server.
You cannot make calls via VoIP.
Either
Provider registration failed!
or
Registration failed
is
shown.
¥
First wait a few minutes. This is often a
short-term event that corrects itself after a
short time.
The message may still be displayed for the fol-
lowing reasons:
The personal VoIP access data (
Username
,
Authent. Name
and
Authent. Password
) you have
entered may be incomplete or wrong.
¥
Check your information. In particular,
check your use of upper and lower case.
You cannot be reached for calls from the
Internet.
¥
There is no entry for your phone in your
router's routing table. Check the settings
for the
NAT refresh time
¥
Your phone is not registered with the VoIP
provider.
¥
You have entered the wrong user ID or an
incorrect domain (page 71).
No firmware update or VoIP profile down-
load is carried out.
1. If
Currently not possible!
is displayed, the VoIP
connections may be busy or a download/
update is already being carried out.
¥
Repeat the process at a later time.
2. If
File corrupted!
is displayed, the firmware or
profile file may be invalid.
¥
Please call 0800 800 800.
3. If
Server not accessible!
is displayed, the
download server may not be accessible.
¥
The server is currently not accessible.
Repeat the process at a later time.
4. If
Transmission Error
XXX
is displayed, an
error has occurred in the transmission of
the file. An HTTP error code is displayed for
XXX.
¥
Repeat the process. If the error occurs
again, consult the Service department.
5. If
Check IP settings!
is displayed, your phone
may not be connected to the Internet.
¥
Check the cable connections between
the phone and router and between the
router and the Internet.
¥
Check whether the phone is connected
to the LAN, i.e. it can be reached at its IP
address.