Limited Warranty
SwimShape, LLC (SwimShape) guarantees its products to be free of defects in workmanship, under
normal use and service conditions, for a period two (2) years from the date of retail purchase. This
limited warranty extends to the original purchaser (product owner) only and is not transferable to
subsequent owners or consumers of the product.
SwimShape’s obligation under this warranty is to repair or replace, at its option, any of its products
should they fail during the warranty period because of defects in workmanship or material. The word
“defects” is defined as imperfections that impair the use of the products. This limited warranty does
not cover damage caused by rusting, “acts of nature” or any other event beyond the control of the
manufacturer.
SwimShape disclaims all responsibility or liability for its products if they have been repaired, altered,
improperly installed, or subject to improper use. This limited warranty expressly does not cover any
material or property damage resulting from installation of any and all SwimShape products, or labor
or re-installation expenses related to the replacement of SwimShape products.
This limited warranty only applies to residential (single family) installations of SwimShape products.
SwimShape expressly disclaims any liability or warranty claims resulting from public, semi-public, or
commercial installations of its products. To the extent permitted by law, SwimShape disclaims all
liability for indirect, special or consequential damages arising out of or in connection with the use or
performance of its products or damages with respect to any economic loss, loss of revenues or prof-
its, loss of enjoyment or use, costs of removal or installation, or other consequential damages regard-
less of nature.
While every attempt is made to embody the highest degree of safety in our products, SwimShape
cannot guarantee freedom from injury. The user assumes all risk of injury (or death) resulting from
the use of this product. All SwimShape products are sold on this condition, and no representative of
the company are authorized to waive or change this policy. Under no circumstances shall SwimShape
be liable for more than the total amount paid to SwimShape by the purchaser of the defective or
damaged product.
No other warranty beyond that specifically set forth above is authorized by SwimShape. SwimShape,
nor any representative assumes any other liability in connection with this product.
Submitting a Warranty Claim
To submit a warranty claim, the product owner (or representative) must notify SwimShape in writing
or by sending an email to [email protected] or by sending a fax to (801) 315-8595.
The notification should include the customer’s contact information, the product model # or part #,
the product serial number and/or proof of purchase, a description of the defect, the requested action
(credit or replacement), and photos of the defect if necessary. A representative from SwimShape will
then contact the customer to process the claim. SwimShape reserves the right to physically inspect
the defective or damaged product or parts to determine a cause before authorizing a repair or
replacement.
This warranty is subject to change without notice. Please visit swimshapefitness.com for the latest
warranty information.
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