WISE
Parasol EX
10
Swegon reserves the right to alter specifications. 20200901
Use
Use TuneWISE for commissioning. Commissioning must be
performed by qualified and trained WISE service engineers.
Use SuperWISE for settings, reading alarms, etc. refer to the
documentation for SuperWISE II / SuperWISE II SC.
Trouble shooting
The product is not shown in the system:
• Make sure that the product is energized. (e.g. diode)
• Make sure that the product is paired.
• Make sure the product is in the right network.
The product shows incorrect/no air flow/pressure
• Make sure that the product is installed according to the
recommended distance.
• Check that there is air flow/pressure.
• Check that the measuring tube is mounted correctly.
• Check that the measuring tube is undamaged.
The product does not regulate the air flow/pressure
• Check that the motor has not become detached from the
damper spindle.
• Check that the motor works by turning the motor’s release
button, turn the damper spindle, release the knob and then
see whether the motor starts to move.
The product shows incorrect/no temperature
• Make sure the temperature sensor is not missing.
• Make sure that the temperature sensor does not hang out-
side the product.
• Check that the temperature sensor is connected to the right
input.
The product shows incorrect/no VOC/CO2
• Make sure the VOC/CO2 sensor (WISE SMA) is not missing.
• Check that the VOC/CO2 sensor is connected to the right
input.
Cleaning
Ideally the product should be cleaned twice a year by vacuu-
ming the coil to remove loose dust. In fibre dense environments
a more frequent interval is recommended.
A simple visual inspection of connections is recommended
when cleaning.
Avoid aggressive cleaning agents which may harm painted sur-
faces. Normally a mild soap or alcohol solution is fully adequate
for cleaning. See also the maintenance section in this instruc-
tions for use.
Cleaning of electrical components
• If needed, use a dry cloth to clean the components.
• Never use water, detergent and cleaning solvent or a vacuum
cleaner.
Service/maintenance
• The product does not require any maintenance.
• In connection with a service, mandatory ventilation inspec-
tion or cleaning of the ventilation system, check that the
general condition of the products looks ok. Pay particular
attention to the suspension, cables and that they sit firmly in
place.
• It is not permissible to open or repair electrical components.
• If you suspect that the product or a component is defective,
please contact Swegon.
• A defective product or component must be replaced by an
original spare part from Swegon.
Materials and surface treatment
Sheet parts are made of galvanised sheet steel (Z275) and
pre-painted sheet SS-EN 10143+10346 - DX52D + ZA95, NCS S
0500-N gloss 30+/-6%.
Disposal
Waste must be handled according to local regulations.
Product warranty
The product warranty or service agreement will not be in effect/
will not be extended if: (1) The product is repaired, modified
or changed, unless such repair, modification or change has
been approved by Swegon AB; or (2) the serial number on the
product has been made illegible or is missing.
