Section 4
Section 4
TROUBLESHOOTING
WARRANTY
If suction reduces or the Sweepovac does not vacuum up the sweepings.
Open the drawer and check if the bag is full. When changing the bag, make sure to hold the bag
tray with the front pointing upwards. This will prevent any dirt falling back out through the opening.
Replace old bag with a new bag. The filter located at the rear of the bag tray can be changed if it
appears dirty on visual inspection. Try again.
If the Sweepovac stops operating.
The Sweepovac motor has a thermal cut out. If the motor overheats, check for blockages and wait for
one hour before operating again. Check that other outlets in close proximity to the Sweepovac are
working. Check the electrical panel for the house.
If you accidentally operate the Sweepovac without a bag.
Unplug from the outlet. Remove the bag drawer and use the hose of a normal vacuum cleaner to
clean out the internal cavity of the Sweepovac. Replace the filter and insert a new bag.
To check for and remove a blockage at the inlet aperture.
Remove the bag drawer, hold the drawer vertically with the front pointing upwards, this will allow
the sweepings to fall to the rear of the bag. Lay the drawer flat, remove the bag, insert a single finger
through the bag holding pipe, any obstruction will be felt and can be removed. A finger can also be
inserted into the outside opening where the dirt is vacuumed through.
To check for and remove a blockage at the motor inlet.
Ensure the Sweepovac is unplugged. Remove the bag drawer. Visually inspect the rear of the cavity
where the bag drawer sits. A grill at the rear protects the motor. This grill should be free from any
obstruction.
If none of the above are effective.
Contact an electrical repair shop or Sweepovac if the warranty is still valid.
To remove the entire Sweepovac appliance from it’s location.
Consult the fitting instructions that accompanied this manual, ensure that the Sweepovac is
disconnected from the power before removal.
Dear Customer,
Thank you for purchasing a Sweepovac unit. The Sweepovac unit and associated products
are designed and manufactured to a high standard and with normal use should last many
years. The warranty period on your Sweepovac unit is 2 years from the date of purchase.
To gain warranty assistance in the unlikely event of the unit not working, you will need to
provide us with a copy of your proof of purchase (Invoice, sales receipt etc.). The period of
warranty is calculated starting 2 weeks after this date. This is to allow for timely installation.
Warranty assistance includes: Replacement of unit if deemed faulty. Please note that the
customer is responsible for the removal of the faulty unit and packaging and mailing of the
unit back to Sweepovac. Sweepovac will cover the cost associated with the return of the
replacement unit back to the customer.
Normal use is described in detail in the operations section of this manual. It includes : Never
allowing water to come into the machine or near the electrical parts inside the machine.
Ensuring that wet debris or heavy items are never vacuumed into the machine. Please
insure that the unit is installed as per installation instructions. We recommend changing the
vacuum bag every 12 weeks (for normal domestic use). Please ensure that any malfunction is
checked against the trouble shooting section in this manual before removal and dispatch to
Sweepovac. Please contact a registered electrical contractor to replace any damaged cables
immediately.
We hope you enjoy your Sweepovac.
www.sweepovacusa.com
10
11
1.
Sweepovac warrants that, when dispatched
from a Sweepovac warehouse, the appliance
is free from defects in materials and
workmanship for the warranty period.
2.
The warranty period is 24 months from the
registered date of purchase.
3.
The warranty only applies to products that
have been installed in accordance with the
enclosed Sweepovac installation instructions.
4.
The warranty only applies to products
that have been operated and maintained in
accordance with the enclosed Sweepovac
Operation/Maintenance Manual.
5.
During the warranty period, Sweepovac, or
its authorized agents, will, at no extra
charge and subject to these terms and
conditions, repair or replace any parts which
it considers to be defective.
6.
This warranty does not apply to dust bags,
filters, accessories or similar consumable
parts.
7.
The warranty does not apply in the
following situations:
a. Incomplete or improper installation.
b. Vacuuming of very fine dust or wet
materials.
c. Use without recommended dust-bags or
filter.
d. Use of non-recommended dust bags or
filters.
e. Normal wear and tear.
f. Failure to properly maintain or service.
8.
Proof of purchase is required before you
can make a claim under this warranty.
General Terms and Conditions
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