Activate
Pair
Modes
Need Help?
1
Slide the back cover off.
2
Pull out the protective strip to
engage the battery and activate the
key fob.
The Key Fob works as a remote control within your SwannOne system, offering a quick
and convenient way for you to activate
Home
,
Away
or
Night
mode with a press of a
button. You can also alert family members on your contact list if you require assistance
with the
Panic
button.
Get more information regarding the setup and use of your product on the web at
swannone.com
, or contact our multi-lingual support team anytime via:
USA & Canada
1800 627 2799
UK & Europe
0808 168 9031
Australia
1800 788 210
New Zealand
0800 479 266
Protective Strip
Connect
Button
(twice)
Customizable modes
The Home, Away and Night security mode profiles for
your SwannOne system can be customizable via the
SwannOne app or web platform.
If you're using the SwannOne app, simply press and
hold any of the Mode buttons on the home screen and
then select "Manage Modes" from the popup menu.
If you're using the SwannOne web platform
(
home.swannone.com
), simply select "Manage Modes"
located above the Mode buttons on your dashboard.
SwannOne Warranty
Your SwannOne products are backed by a full 12 month guarantee from the date of
purchase. In the unlikely event of anything going wrong, you can have confidence that
your purchase is protected. Refer to
swannone.com
for terms and conditions.
If the Key Fob is not connecting as expected, try performing a hard reset by pressing and
holding the
Connect
button until the status LED blinks rapidly.
If the key fob is not connecting as expected, perform a key fob reset by pressing and
holding the
Connect
button until the status LED blinks rapidly, and then try pairing the
key fob again.
1
Sign in to your SwannOne account at
home.swannone.com
.
2
From your web account dashboard, go to
My Devices > Key Fobs
and add a device.
3
When the Setup page appears, put your
Smart Hub in pairing mode by selecting
Learn devices
.
4
Press the
Connect
button on the key fob.
The LED blinks once. When pairing is
complete, the status LED blinks twice.
Check the Setup page to confirm the key
fob was paired successfully, and then finish
the setup process by following the on-screen
instructions.
