19
Questions?
Q. How do I set the Dashcam’s date and time?
• On the DriveEye Ultra app, go to
Setup Screen
>
Camcorder Settings
>
Date & Time
.
Q. Dashcam cannot record.
• Memory card is full. Delete recordings or replace
with a new memory card.
Q. Mobile device cannot find the Dashcam’s Wi-Fi.
•
Check if the Dashcam’s
WiFi-Local
setting is
enabled.
•
Check if your mobile device’s Wi-Fi setting is enabled.
Q. Dashcam cannot connect to AP or Cloud server.
• Check if the Wi-Fi SSID and password are entered
correctly.
•
Try placing the Dashcam as near as possible to your
Internet router to improve signal strength.
•
Cloud server may be temporarily unavailable.
Q. How do I transfer videos from the microSD card to
my computer?
•
Connect Dashcam with a USB data transfer cable or
use a microSD card reader. Emergency recordings
are saved in the “
Emergency
” folder. All other
recordings can be found in the “
DCIM
” folder.
