FAILURE
PROBABLE CAUSE
SOLUTION
The washing result is
not good.
Clothes exceeding the
maximum capacity
has been filled in your
machine.
Reduce the amount of
laundry placed in the
drum.
Your water may be
hard.
Use the amount of
detergent according to
the declaration of the
detergent producer.
Distribution of the
clothes in your
machine is not well-
balanced.
Spread the clothes
inside the machine in
an orderly and well-
balanced manner .
The water is drained
from the machine as
soon as it is filled.
The end of the water
drain hose is too low.
Adjust the water drain
hose to an appropriate
height.(**)
There are residues of
detergent on the
clothes.
The pieces of some
detergents which do
not dissolve in water
may stick to your
clothes as white stains.
Use a program which
has a rinse function.
There are gray stains
on the clothes.
These stains may be
caused by oil,cream or
ointment .
In the next washing
operation, use the
maximum detergent
amount declared by
the detergent producer.
(**) See section 2:installation.
Swan Helpline No. 0845 610 4118
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