Procedure for Changing SCAN Certificate
1.
OUTLINE............................................................................................................................................ 1
I
NTRODUCTION TO
SCAN
CLIENT CERTIFICATE
.............................................................................................1
S
CHEDULE
......................................................................................................................................................2
2.
HOW TO INSTALL CLIENT CERTIFICATE .................................................................................... 3
P
REPARE NEW CERTIFICATE
............................................................................................................................3
S
TART
I
NTERNET
E
XPLORER
...........................................................................................................................3
I
NTERNET
O
PTIONS SCREEN
...........................................................................................................................3
C
ERTIFICATE
M
ANAGER
..................................................................................................................................4
C
ERTIFICATE
M
ANAGER
I
MPORT
W
IZARD
.......................................................................................................4
S
ELECT CERTIFICATE FILE
1 ...........................................................................................................................4
S
ELECT CERTIFICATE FILE
2 ...........................................................................................................................5
E
NTER PASSWORD
...........................................................................................................................................5
S
ELECT A
C
ERTIFICATE
S
TORE
........................................................................................................................6
F
INISH IMPORT WIZARD
...................................................................................................................................6
C
ONFIRMATION ADDING CERTIFICATE TO
R
OOT
S
TORE
..................................................................................6
I
MPORT HAS BEEN SUCCESSFULLY FINISHED
..................................................................................................6
C
ONFIRM INSTALLATION
.................................................................................................................................7
F
INISH INSTALLATION
.....................................................................................................................................7
3.
HOW TO ACCESS TO SCAN ............................................................................................................. 8
O
PEN
URL ......................................................................................................................................................8
S
ELECT CERTIFICATE
......................................................................................................................................8
4.
FREQUENTLY ASKED QUESTIONS................................................................................................ 9
Q
UESTIONS
I
NDEX
..........................................................................................................................................9
1. W
HEN IS THE CERTIFICATE AVAILABLE
?......................................................................................................9
2. W
E WANT TO CONNECT TO
SCAN
FROM MORE THAN ONE COMPUTER
........................................................9
3. I
CANNOT CONNECT TO
SCAN. ...................................................................................................................9
4. H
OW SHOULD
I
DO FOR EXPIRED CERTIFICATE
?..........................................................................................9
5. C
ERTIFICATE IS LOST
...................................................................................................................................9
6. SCAN
ADMINISTRATOR HAS CHANGED
. ......................................................................................................9
7. W
HO SHOULD
I
CONTACT IF
I
HAVE ANY PROBLEMS OR QUESTIONS
?..........................................................9
5.
TROUBLE SHOOTING .................................................................................................................... 10
T
ROUBLE
S
HOOTING
F
LOW
...........................................................................................................................10
1.0 C
HECK CONNECTION TO
ISP...................................................................................................................10
2.0 C
HECK INSTALLATION OF CERTIFICATE
...................................................................................................11
3.0 SCAN
LOGIN SCREEN
.............................................................................................................................12