Engine General Information and Diagnosis: 1A-26
Step 1: Customer Complaint Analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose,
use of such an inspection form will facilitate collecting information to the point required for proper analysis and
diagnosis.
7
)
Rechecking and record of DTC / Freeze frame data
1) Recheck for DTC and freeze frame data referring to
“DTC Check: ”.
Is there any DTC(s)?
Go to Step 9.
Go to Step 10.
8
)
Engine basic inspection and engine symptom
diagnosis
1) Check and repair according to “Engine Basic Inspection:
” and “Engine Symptom Diagnosis: ”.
Are check and repair complete?
Go to Step 11.
Check and repair
malfunction part(s), and
go to Step 11.
9
)
Troubleshooting for DTC
1) Check and repair according to applicable DTC diag. flow.
Are check and repair complete?
Go to Step 11.
Check and repair
malfunction part(s), and
go to Step 11.
10
)
Intermittent problems check
1) Check for intermittent problems referring to “Intermittent
Problems Check”.
Is there any faulty condition?
Repair or replace
malfunction part(s), and
go to Step 11.
Go to Step 11.
11
)
Final confirmation test
1) Clear DTC if any.
2) Perform final confirmation test referring to “Final
Confirmation Test”.
Is there any problem symptom, DTC or abnormal condition?
Go to Step 6.
End.
Step
Action
Yes
No
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