Warranty
What is covered:
All parts defective in material and workmanship.
Exclusions:
Regular replacement parts such as air filter cartridges and UV lamps.
For how long:
Three years from purchase date.
What we will do:
Repair or replace any defective parts.
What you must do:
1. Go to the following web address and fill out the form located on this page:
www.surroundair.com/return-form/
2. After receiving your shipping instructions, pack the product in its original carton, and in the same
manner in which you received it, or as identical as possible.
3. Include proof of purchase inside box.
4. Label and ship the unit, freight prepaid, to the address provided.
Other Conditions
The provisions of this warranty are in lieu of any other written warranty, whether express or implied,
written or oral, including any warranty of merchantability or fitness for a particular purpose. The
manufacturer’s maximum liability shall not exceed the actual purchase price paid by you for the product.
In no event shall the manufacturer be liable for special, incidental, consequential, or indirect damages.
This warranty does not cover a defect that resulted from improper or unreasonable use or maintenance,
accident, improper packing, or unauthorized tampering, alteration, or modification as determined solely
by us. This warranty is void if the label bearing the serial number has been removed or defaced.
90-Day Replacement Policy
If any part requires repair during the first 90 days after receiving your air purifier, due to manufacturer
defect, then Surround Air will replace it with a new machine.
What you must do:
1. Go to the following web address and fill out the form located on this page:
www.surroundair.com/return-form/
2. After receiving your shipping instructions, pack the product in its original carton, and in the same
manner in which you received it, or as identical as possible.
3. Include proof of purchase inside box.
4. Label and ship the unit, freight prepaid, to the address provided.
Spare Parts
1. HEPA/Activated Carbon Air Filter Cartridge
2. Germicidal UV Lamp
Where to Buy
Surround Air
http://www.surroundair.com
Toll Free: 888.812.1516
