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Trouble Shooting Failures with Surehatch Egg Incubators
In general there is very little that will go wrong with your Surehatch incubator. In the unlikely event
that something goes wrong, please contact us or consult the trouble shooting below. NB Always
switch off the incubator when making repairs. ONLY ELECTRICIANS SHOULD MAKE REPAIRS due
to the dangers of electrical shock.
Symptoms
Probable Cause
Corrective Measures
Incubator not running
Incubator not plugged in or
electricity not on. Auto off switch at
door faulty
Make sure that all plugs are
correctly plugged in and that the
electricity is on. Check auto off
switch on door
Fan is working but Incubator not
producing heat
Faulty Temperature Controller or
faulty heating elements
Replace Temperature Controller.
Once this is done and the problem
persists, consider replacing the
heating elements (Very unlikely to
happen)
Incubator does not regulate
temperature
Faulty Temperature Controller or
temperature sensor
Replace temperature controller or
temperature sensor
Egg trays not turning
Egg Turner not switched on or eggs
loaded incorrectly
Make sure egg turner is switched
on. Load eggs in balance (Load
equal number of eggs in front and
back of the machine). If all eggs are
loaded in front or back then the
turner will not turn
Incorrect temperature
Someone adjusted temperature or
faulty temperature controller
Adjust temperature and monitor. If
not resolved consider replacing
temperature controller and
temperature probe
Humidity too high (Shows 99%
Reading)
Faulty Humidity Sensor due to water
spilled onto it
Dry out sensor with hair dryer (Blow
on sensor for 3 min on cold setting
of hair dryer). If reading does not go
back to normal replace humidity
sensor
