SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected]
7
Troubleshooting
Problem
Resolution
Signal booster has no power
After installing your signal
booster system, you have
no signal or reception.
Verify that the booster switch is turned on.
Make sure the DC power outlet is plugged into the cigarette lighter
adapter. If the green
POWER LED
on the signal booster is OFF,
return the power supply to SureCall. Contact tech support at
1-888-365-6283 or [email protected], or go to www.surecall.
com and log on to online support to receive a Return Merchandise
Authorization. (RMA)
Double-check all signal booster and antenna cable connections.
In the event you encounter a problem, follow the suggestions below to resolve the issue.
Your signal booster restarted
and shut down for 15 minutes,
and is now shut down
permanently.
Each SureCall signal booster is equipped with Auto Shutdown
to prevent cell tower interference. The location where your car
is parked may be too close to a cell tower. Once away from the
original location, use the power supply switch to restart the booster
manually.