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The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and
investigation of the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect
to this warranty by refunding the wholesale price of the defective part(s).
The manufacturer shall in no event be responsible for any consequential damages of any nature, which are in
excess of the original purchase price of the product. Any complete fireplace, or part thereof, that is replaced or
serviced under this warranty will be warranted for a period not exceeding the remaining term of the original
warranty.
This
Limited Lifetime Warranty
is effective on all appliances sold and supersedes any and all warranties
currently in existence.
Please register your SUPREME product online at
http://www.supremem.com/registration.php
to
ensure full warranty coverage. Prior to contacting SUPREME FIREPLACES INC., have the following
information available for warranty claim processing:
•
Customer information (name, telephone number, and address)
•
Proof of purchase
•
Model name and serial number (see Section 2.7)
•
Detailed description of defected component
•
Digital pictures (if necessary)
In the case of a return for repair or replacement, it is the responsibility of the customer to
adequately package the component/unit to prevent further damage during transport. Items sent to
the SUPREME FIREPLACES INC. without an open warranty claim will be returned to the sender.
Warranty claims should be addressed to:
SUPREME FIREPLACES INC.
3594 Jarry East, Montreal, QC
H1Z 2G4, Canada
T: 877-593-4722, F: 514-593-4424
Website:
www.supremem.com
E-mail:
