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FREQUENTLY ASKED QUESTIONS
Q. Why are the auto cleaning modes preset?
A. These modes are designed to be effective at cleaning and sanitizing certain items quickly
and efficiently . In addition to the auto modes you can also increase the set cleaning time longer
for items like fruits with thicker skins, such as melons .
Q. How much does the water tank hold?
A . The unit holds about 2 cups or 16 ounces of potable water . There is a water indicator window
located on the back of the unit .
Q. What type of water can you fill the TrueWash with?
A. Potable cold drinking water is acceptable, while distilled is best to prevent unwanted
calcium buildup .
Q. How often should I clean my True Wash Machine
A. Weekly cleaning is acceptable or as visible dirt builds up . You may need to clean the
TrueWash machine more frequently if you use it more frequently . See Care and Maintenance
instructions for additional cleaning steps .
Q. What types of materials are safe to use with the Ozone in water washing functions in the
TrueWash Machine?
A. The TrueWash can clean or sanitize almost anything that can fit inside the basket . We
have identified a small list of items that may oxidize or become discolored when cleaned too
frequently over time . They are still considered safe to clean in the TrueWash Machine .
MATERIAL
TYPE
OXIDATION RATING (EFFECT)
ABS, LDPE, Polyacrylate, PVC
Plastic
B-Good
Aluminum, Brass, Bronze, Copper,
Stainless Steel-304
Metal
B-Good
Polypropylene
Plastic
C-Fair
Cast Iron, Galvanized Steel
Metal
C-Fair
Nylon
Plastic
D-Poor
Magnesium, Steel, Zinc
Metal
D-Poor
Nylon
Plastic
D-Severe Effect
Nitrile, Natural Rubber
Rubber
D-Severe Effect
Q. How do I sanitize small grains and rice?
A. Consider placing a disposable coffee filter into the TrueWash basket and fill with grains .
This will allow the small pieces not to pass through the regular filter . disposable coffee filters
can also be used to prevent debris from items being sanitized such as strawberry or raspberry
seeds .
