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3-5

Chapter 3: Troubleshooting

Question:

Why do I get an error message “IASTOR.SYS read error” and "press F6

to install Intel RAID driver" when installing Windows on my motherboard?

Answer:

To solve this issue, disable the IPMI jumper (if your motherboard has this

feature). Another solution is to use a USB floppy drive instead of the onboard floppy

drive. For the IPMI jumper location, please check Chapter 1.

Question:

What is the heatsink part number for my X9SRD-F Series motherboard?

Answer:

For the 1U passive heatsink, ask for SNK-P0047PS.

Question:

Why can't I recover the BIOS even when I’ve followed the instructions

in the user’s manual for the motherboard?

Answer:

Please disable the IPMI jumper and try it again. For the jumper location,

please check Chapter 1.

Содержание X9SRD-F

Страница 1: ...USER S MANUAL Revision 1 0 X9SRD F...

Страница 2: ...ING OR RECOVERING SUCH HARDWARE SOFTWARE OR DATA Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the State of California USA The State of...

Страница 3: ...m products for processor and memory support updates This product is intended to be installed and serviced by professional technicians Manual Organization Chapter 1 describes the features specification...

Страница 4: ...Danger Caution Instructions to be strictly followed to prevent catastrophic system failure or to avoid bodily injury Warning Critical information to prevent damage to the components or data loss Impor...

Страница 5: ...s Super Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Techn...

Страница 6: ...1 10 Recovery from AC Power Loss 1 10 1 4 PC Health Monitoring 1 10 Fan Status Monitor with Firmware Control 1 10 Environmental Temperature Control 1 10 System Resource Alert 1 11 1 5 ACPI Features 1...

Страница 7: ...ecting Cables 2 18 Universal Serial Bus USB 2 18 SATA DOM Power JSD1 2 18 T SGPIO T SGPIO2 2 19 2 7 Jumper Settings 2 20 Explanation of Jumpers 2 20 CMOS Clear JBT1 2 21 BMC Enable Disable JPB1 2 21 V...

Страница 8: ...Returning Merchandise for Service 3 7 Chapter 4 BIOS 4 1 Introduction 4 1 Starting BIOS Setup Utility 4 1 How To Change the Configuration Data 4 1 How to Start the Setup Utility 4 2 4 2 Main Setup 4 2...

Страница 9: ...Intel Virtualization Technology Available when supported by the CPU 4 7 CPU Power Management Configuration 4 7 Power Technology 4 7 Chipset Configuration 4 8 SATA Configuration 4 11 SATA Port0 Port5 4...

Страница 10: ...Change SmBIOS Event Log Settings 4 18 Smbios Event Log 4 18 Runtime Error Logging Support 4 18 Memory Correction Error Threshold 4 18 PCI Error Logging Support 4 18 Erase Event Log 4 19 When Log is F...

Страница 11: ...ore User Defaults 4 26 Boot Override 4 26 Appendix A BIOS Error Beep Codes A 1 BIOS Error Beep Codes A 1 Appendix B Software Installation Instructions B 1 Installing Drivers B 1 B 2 Configuring SuperD...

Страница 12: ...xii X9SRD F Motherboard User s Manual Notes...

Страница 13: ...ith the utmost attention to detail to provide you with the highest standards in quality and performance Please check that the following items have all been included with your motherboard If anything l...

Страница 14: ...phics shown in this manual were based upon the latest PCB Revision avail able at the time of publishing of the manual The motherboard you ve received may or may not look exactly the same as the graphi...

Страница 15: ...SGPIO2 J67 P1 DIMMC1 P1 DIMMD1 P1 DIMMA1 P1 DIMMB1 JTPM1 JPCIE1 JUSB2 CPU1 BT1 JIPT2 IPMI_LAN JKVM1 J66 JI2C1 JI2C2 J93 JSD1 FAN1 JPCIE2 JPME1 JPB1 JPG1 JWD1 JPEW1 JWP1 JVR1 JPME2 LED6 LED4 LED5 1 2...

Страница 16: ...LED4 LED5 1 2 NORMAL 2 3 ME RECOVERY 3 GND 2 DATA 1 CLK JVR1 Watch Dog JWP1 Write Protect JPEW1 PCIE2 SLOT 1 2 MAIN POWER 2 3 STBY POWER JPB1 BMC 1 2 ENABLE 2 3 DISABLE VGA 1 2 ENABLE 2 3 DISABLE JPG1...

Страница 17: ...LED Description MICRO LP SLOT PCI E Micro LP Slot SPKR1 Internal Speaker Buzzer JTPM1 Trusted Platform Module TPM Header JUSB2 USB Header USB 2 3 I SATA4 I SATA5 Internal SATA Ports JSD1 SATA Disk On...

Страница 18: ...SATA Connections SATA 3 0 Ports Two 2 SATA 0 1 on Back Panel SATA 2 0 Ports Two 2 SATA 2 3 on Back Panel Two 2 I SATA 4 5 USB Devices One 1 Internal USB header for two USB ports Two 2 additional USB...

Страница 19: ...0 support System resource alert via Supero Doctor III SuperoDoctor III Watch Dog Unit ID LED System CPU overheat LED CD Utilities BIOS flash upgrade utility Drivers and software for Intel C602J PCH ch...

Страница 20: ...SPI 64Mb NCT6776F SPI 2 SATA PORTS BP 2 SATA PORTS BP VGA RTL8201F PHY HERMON WPCM450 WINBOND PCI32 8GT s PCIe x8 SLOT Micro LP PCIe3 0_x8 PCIe3 0_x8 PCIe x8 SLOT 8GT s DDR3 CHD DDR3 CHC DIMMC Up to 1...

Страница 21: ...nced requirements for Intel Xeon platforms Intel C602J Chipset Features Direct Media Interface up 5 Gt s transfer Full Duplex Intel Matrix Storage Technology and Intel Rapid Storage Technology Intel I...

Страница 22: ...iven or an error message is sent to the screen The user can adjust the voltage thresholds to define the sensitivity of the voltage monitor Fan Status Monitor with Firmware Control PC health monitoring...

Страница 23: ...m directed power management ACPI also provides a generic system event mechanism for Plug and Play and an operating system independent interface for configuration control ACPI leverages the Plug and Pl...

Страница 24: ...1 12 X9SRD F Motherboard User s Manual Notes...

Страница 25: ...its edges only do not touch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their...

Страница 26: ...receiving a server board without a processor pre installed make sure that the plastic CPU socket cap is in place and none of the socket pins are bent otherwise contact your retailer immediately Refer...

Страница 27: ...awings are provided for illustration purposes only OPEN1st Press down on Load Lever Open 1st OPEN1st 1 2 OPEN1st IMPORTANT 1 Before opening the LGA2011 socket remove the black IMPORTANT plas tic prote...

Страница 28: ...cket from its locking position 4 With the Close 1st lever fully retracted gently push down on the Open 1st lever to open the load plate Lift the load plate to open it completely OPEN1st OPEN1st 1 2 Pr...

Страница 29: ...CPU inside the socket in one direction Make sure that it is properly inserted into the CPU socket before closing the load plate If it doesn t close properly do not force it as it may damage your CPU I...

Страница 30: ...CPU to make sure that the CPU is properly installed 5 To close and lock the socket close the load plate with the CPU Lock the Close 1st lever first then lock the Open 1st lever second Use your thumb...

Страница 31: ...ready been applied 2 Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the Motherboard s and the Heatsink Bracket under neath 3 Screw in two diagonal screw...

Страница 32: ...from the motherboard in the sequence as shown in the illustration below 2 Gently wriggle the heatsink to loosen it from the CPU Do not use excessive force when wriggling the heatsink 3 Once the CPU i...

Страница 33: ...oles to fit a blade type chassis Make sure that the locations of all the mounting holes for both motherboard and chassis match Although a chassis may have both plastic and metal mounting fasteners met...

Страница 34: ...all standoffs needed Align the mounting holes on the motherboard against the mounting holes on the motherboard tray Install the motherboard carefully to avoid damaging motherboard compo nents Insert a...

Страница 35: ...he image above shows the X9SRD F and tray on a different angle showing a riser card and a Micro LP network card installed Riser Card Micro LP Network Card The image above shows the X9SRD F on a mother...

Страница 36: ...E MANUFACTURING MODE USB2 3 MICRO LP PCI E 3 0 X8 I SATA4 JSD1 UID SLOT1 PCI E 3 0 X8 Installing and Removing DIMMs 2 4 System Memory CAUTION Exercise extreme care when installing or removing DIMM mod...

Страница 37: ...Removing DIMMs Position the DIMM module s bottom key so that it aligns with the receptive point on the slot When the module is properlly inserted the Lock Release tabs will automatically secure the DI...

Страница 38: ...owever all DIMMs will run at the speed of the slowest DIMM The motherboard will support one DIMM module or three DIMM modules installed For best memory performance install DIMM modules in pairs Recomm...

Страница 39: ...48 28 REV 1 01 CLOSE 1st OPEN 1st U43 SW1 JUIDB1 T SGPIO2 J67 P1 DIMMC1 P1 DIMMD1 P1 DIMMA1 P1 DIMMB1 JTPM1 JPCIE1 JUSB2 CPU1 BT1 JIPT2 IPMI_LAN JKVM1 J66 JI2C1 JI2C2 J93 JSD1 FAN1 JPCIE2 JPME1 JPB1...

Страница 40: ...cables Power Button LED A Power Button and LED is located right next to the IPMI port Push this button to turn on the motherboard When lit it indicates that this particular motherboard is turned on U...

Страница 41: ...I E 3 0 X8 Image rotated 90 TPM Header This header is used to connect a Trusted Plat form Module TPM that is available from a third party vendor A TPM is a security device that allows encryption and a...

Страница 42: ...ER JPB1 BMC 1 2 ENABLE 2 3 DISABLE VGA 1 2 ENABLE 2 3 DISABLE JPG1 JWD1 2 3 NMI 1 2 RST SATA DOM POWER I SATA5 JPME1 JTPM1 TPM PORT80 OFF DISABLE JI2C2 ON ENABLE JI2C1 JPME2 1 2 NORMAL 2 3 ME MANUFACT...

Страница 43: ...ENABLE 2 3 DISABLE VGA 1 2 ENABLE 2 3 DISABLE JPG1 JWD1 2 3 NMI 1 2 RST SATA DOM POWER I SATA5 JPME1 JTPM1 TPM PORT80 OFF DISABLE JI2C2 ON ENABLE JI2C1 JPME2 1 2 NORMAL 2 3 ME MANUFACTURING MODE USB2...

Страница 44: ...ard jumpers can be used to choose between optional settings Jumpers create shorts between two pins to change the function of the connector Pin 1 is identified with a square solder pad on the printed c...

Страница 45: ...JPME1 JTPM1 TPM PORT80 OFF DISABLE JI2C2 ON ENABLE JI2C1 JPME2 1 2 NORMAL 2 3 ME MANUFACTURING MODE USB2 3 MICRO LP PCI E 3 0 X8 I SATA4 JSD1 SLOT1 PCI E 3 0 X8 Metal contact pads Motherboard 1 2 7 8...

Страница 46: ...C2 Jumpers JI2 C1 and JI2 C2 allow you to con nect the System Management Bus SMB to PCI E and PCI slots The default setting is set to Disabled See the table on the right for jumper settings I2 C to PC...

Страница 47: ...N 1st U43 SW1 JUIDB1 T SGPIO2 J67 P1 DIMMC1 P1 DIMMD1 P1 DIMMA1 P1 DIMMB1 JTPM1 JPCIE1 JUSB2 CPU1 BT1 JIPT2 IPMI_LAN JKVM1 J66 JI2C1 JI2C2 J93 JSD1 FAN1 JPCIE2 JPME1 JPB1 JPG1 JWD1 JPEW1 JWP1 JVR1 JPM...

Страница 48: ...1 1 3 1 1 3 1 3 1 1 3 1 3 1 1 1 3 A C A C A C 48 28 REV 1 01 CLOSE 1st OPEN 1st U43 SW1 JUIDB1 T SGPIO2 J67 P1 DIMMC1 P1 DIMMD1 P1 DIMMA1 P1 DIMMB1 JTPM1 JPCIE1 JUSB2 CPU1 BT1 JIPT2 IPMI_LAN JKVM1 J6...

Страница 49: ...PCI E 3 0 X8 C IPMI Heartbeat LED LED4 An IPMI Heartbeat LED is located at LED4 When LED4 blinks the IPMI functions properly Refer to the table on the right for details Also see the layout below for...

Страница 50: ...JPME1 JTPM1 TPM PORT80 OFF DISABLE JI2C2 ON ENABLE JI2C1 JPME2 1 2 NORMAL 2 3 ME MANUFACTURING MODE USB2 3 MICRO LP PCI E 3 0 X8 I SATA4 JSD1 UID SLOT1 PCI E 3 0 X8 2 9 Serial ATA and HDD Connections...

Страница 51: ...2 Make sure that there are no short circuits between the motherboard and chassis 3 Disconnect all ribbon wire cables from the motherboard including those for the keyboard and mouse Also be sure to re...

Страница 52: ...use the memory modules of the same type and speed for all DIMMs in the system Do not use memory modules of differ ent sizes different speeds and different types on the same motherboard 3 Check for ba...

Страница 53: ...be downloaded from our website at http www supermi cro com support bios Note Not all BIOS can be flashed Some cannot be flashed it depends on the boot block code of the BIOS 3 If you ve followed the i...

Страница 54: ...tween ami bat and the filename The BIOS ROM filename will bear the motherboard name i e X9SRD and build version as the extension For example X9SRD1 218 When completed your system will automatically re...

Страница 55: ...tion is to use a USB floppy drive instead of the onboard floppy drive For the IPMI jumper location please check Chapter 1 Question What is the heatsink part number for my X9SRD F Series motherboard An...

Страница 56: ...battery s polarity The positive side should be facing up 3 Insert the battery into the battery holder and push it down until you hear a click to ensure that the battery is securely locked Warning Whe...

Страница 57: ...ermicro com support rma When you return the motherboard to the manufacturer the RMA number should be prominently displayed on the outside of the shipping carton and mailed prepaid or hand carried Ship...

Страница 58: ...3 8 X9SRD F Motherboard User s Manual Notes...

Страница 59: ...ll the options that can be configured Grayed out options cannot be configured Options in blue can be configured by the user The right frame displays the key legend Above the key legend is an area rese...

Страница 60: ...ot upgrade the BIOS unless your system has a BIOS related issue Flashing the wrong BIOS can cause irreparable damage to the system In no event shall Supermicro be liable for direct indirect special in...

Страница 61: ...the Tab key or the arrow keys to move between fields The date must be entered in Day MM DD YY format The time is entered in HH MM SS format Note The time is in the 24 hour format For example 5 30 P M...

Страница 62: ...led to display the POST messages Select Enabled to display the OEM logo instead of the normal POST messages The op tions are Enabled and Disabled AddOn ROM Display Mode This sets the display mode for...

Страница 63: ...stant Off if you want the system to instantly power off when the Power Button is pressed The options are 4 Seconds Override and Instant Off Restore on AC Power Loss Use this feature to set the power s...

Страница 64: ...the processor or damage the system during an attack The default is Enabled Refer to Intel and Microsoft Web Sites for more information Intel AES NI Set to Enabled to use the processor s Advanced Encr...

Страница 65: ...dStep Technology allows the system to automati cally adjust processor voltage and core frequency in an effort to reduce power consumption and heat dissipation Please refer to Intel s web site for deta...

Страница 66: ...ds where the Long Dura tion Power Limit is maintained Short duration power limit During Turbo Mode the system may exceed the processor s default power setting and exceed the Short Duration Power limit...

Страница 67: ...slot The options are GEN1 GEN2 and GEN3 DIMM Configuration Memory Configuration This section displays memory status such as Current Memory Mode Memory Speed Mirroring and Sparing information DIMM Inf...

Страница 68: ...Demand Scrub Demand Scrubbing is a process that allows the CPU to correct correctable memory errors found on a memory module When the CPU or I O issues a demand read command and the read data from me...

Страница 69: ...ler Interface EHCI hand off When enabled EHCI ownership change will be claimed by the EHCI driver The settings are Enabled and Disabled SATA Configuration When this submenu is selected the AMI BIOS au...

Страница 70: ...t 0 5 Hot Plug Set this item to Enabled to enable hot plugging for the particular port The options are Enabled and Disabled PCIe PCI PnP Configuration This feature allows the user to set the PCI PnP c...

Страница 71: ...and 4096 Bytes ASPM Support Set this item to the desired ASPM Active State Power Management level The options are Disabled Auto and Force L0s Onboard LAN Option ROM Select This feature selects whethe...

Страница 72: ...irection settings COM 1 SOL Console Redirection Select Enabled to use a COM Port selected by the user for Console Redirection The options are Enabled and Disabled The default setting for COM1 is Disab...

Страница 73: ...the data bits Select Space to add a Space as a parity bit to be sent with your data bits The options are None Even Odd Mark and Space Stop Bits A stop bit indicates the end of a serial data packet Sel...

Страница 74: ...the remote computer used by the user Out of Band Mgmt Port Use this feature to select the port for out of band management The options are COM1 and SOL Terminal Type This feature allows the user to se...

Страница 75: ...ation and Power Interface sleep state for your system when it is in the Suspend mode The options are Suspend Disabled S1 CPU Stop Clock High Precision Event Timers Select Enabled to activate the High...

Страница 76: ...Disabled Runtime Error Logging Support Change this item to enable or disable runtime error logging The options are En abled and Disabled Memory Correction Error Threshold Change this item to define th...

Страница 77: ...Event logging to enabled or disabled The options are Disabled and Enabled MECI The Multiple Event Count Increment MECI counter counts the number of times a duplicate event must happen before the MECI...

Страница 78: ...uration SEL Components Change this item to enable or disable all features of System Event Logging The options are Enabled and Disabled When Enabled the fol lowing can be configured Erase SEL This opti...

Страница 79: ...hen Dynamic is selected all the options below are automatically assigned to the sys tem by itself or by an external DHCP server If Static is selected the IP Address Subnet Mask and Gateway Address mus...

Страница 80: ...e order of priority from which the systems boots during startup Boot Option 1 Boot option 2 etc The settings are any detected boot device and Disabled USB Device BBS Priorities This option sets the or...

Страница 81: ...s item to enter the boot option path using the following format fs0 path filename efi Create Use this item to create the new boot option based on the settings above Delete Boot Option This feature all...

Страница 82: ...is defined ONLY this password will need to be entered during each system startup or boot and will also have Administrator rights in the setup Passwords must be at least 3 and up to 20 characters long...

Страница 83: ...Discard Changes and Exit from the Exit menu and press Enter Save Changes and Reset When you have completed the system configuration changes select this option to leave the BIOS Setup Utility and rebo...

Страница 84: ...s User Defaults To set this feature select Save as User Defaults from the Exit menu and press En ter This enables the user to save any changes to the BIOS setup for future use Restore User Defaults To...

Страница 85: ...oc curs you should consult with your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The numbers on the fatal error list corresp...

Страница 86: ...A 2 X9SRD F Motherboard User s Manual Notes...

Страница 87: ...p to the bottom one at a time After installing each item you must reboot the system before proceeding with the next item on the list Appendix B Software Installation Instructions B 1 Installing Driver...

Страница 88: ...tor III displays crucial system information such as CPU temperature system voltages and fan status See the Figure below for a display of the SuperDoctor III interface Note 1 The default user name and...

Страница 89: ...al may be downloaded from our Website at http www supermicro com products accessories software SuperDoctorIII cfm For Linux we still recommend that you use SuperDoctor II this version is also availabl...

Страница 90: ...B 4 X9SRD F Motherboard User s Manual Notes...

Страница 91: ...add on card to boot up the system UEFI offers a clean hand off control to a computer system at bootup How to Recover the UEFI BIOS Image the Main BIOS Block An AMIBIOS flash chip consists of a boot s...

Страница 92: ...d rename it to Super ROM for BIOS recovery use 2 Insert the USB device that contains the new BIOS image Super Rom into your USB drive and power on the system 3 While powering on the system keep pressi...

Страница 93: ...irmware update is completed press any key to reboot the system Flash update progress 47 Note Do not interrupt the process of BIOS flashing until it is completed 6 After the process of BIOS Recovery is...

Страница 94: ...s completed 9 After seeing the message that BIOS update is completed unplug the AC power cable to clear CMOS and then plug in the AC power cable to power on the system 10 Press Del continuously to ent...

Страница 95: ...expected to result in significant injury or loss of life or catastrophic property damage Accordingly Supermicro disclaims any and all liability and should buyer use or sell such products for use in su...

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