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3-5

Chapter 3: Troubleshooting

Proper Battery Disposal

Warning!

Please handle used batteries carefully. Do not damage the bat-

tery in any way; a damaged battery may release hazardous materials into

the environment. Do not discard a used battery in the garbage or a public

landfill. Please comply with the regulations set up by your local hazardous

waste management agency to dispose of your used battery properly.

Question:

Why do I get an error message “IASTOR.SYS read error” and "press F6

to install Intel RAID driver" when installing Windows on my motherboard?

Answer:

To solve this issue, disable the IPMI jumper. Another solution is to use a

USB floppy drive instead of the onboard floppy drive. For the IPMI jumper location,

please check Chapter 1.

Question:

What is the heatsink part number for my C7B75 motherboard?

Answer:

For the 1U passive heatsink, ask for SNK-P0046P (back plate is included).

For the 2U active heatsink, use SNK-P0046A4.

Question:

Why can't I recover the BIOS even when I’ve followed the instructions

in the user’s manual for the motherboard?

Answer:

Please disable the IPMI jumper and try it again. For the jumper location,

please check Chapter 1.

3-4 Battery Removal and Installation

Battery Removal

To remove the onboard battery, follow the steps below:

1. Power off your system and unplug your power cable.

2. Locate the onboard battery as shown below.

3. Using a tool such as a pen or a small screwdriver, push the battery lock out-

wards to unlock it. Once unlocked, the battery will pop out from the holder.

4. Remove the battery.

Battery

Lock

Battery

Содержание C7B75

Страница 1: ...C7B75 USER S MANUAL Revision 1 0...

Страница 2: ...LLING OR RECOVERING SUCH HARDWARE SOFTWARE OR DATA Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the State of California USA The State o...

Страница 3: ...dates This product is intended to be installed and serviced by professional technicians Manual Organization Chapter 1 describes the features specifications and performance of the mother board and prov...

Страница 4: ...to be strictly followed to prevent catastrophic system failure or to avoid bodily injury Warning Critical information to prevent damage to the components or data loss Important Important information...

Страница 5: ...pe Address Super Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro...

Страница 6: ...atus Monitor with Firmware Control 1 10 Environmental Temperature Control 1 10 System Resource Alert 1 10 1 5 ACPI Features 1 11 Slow Blinking LED for Suspend State Indicator 1 11 1 6 Power Supply 1 1...

Страница 7: ...1 COM2 2 17 Front Control Panel 2 18 Front Control Panel Pin Definitions 2 19 Power LED 2 19 HDD LED 2 19 NIC1 LAN1 2 20 Overheat OH Fan Fail 2 20 Reset Button 2 21 Power Button 2 21 2 6 Connecting Ca...

Страница 8: ...2 Losing the System s Setup Configuration 3 2 3 2 Technical Support Procedures 3 2 3 3 Frequently Asked Questions 3 3 3 4 Battery Removal and Installation 3 5 Battery Removal 3 5 Proper Battery Dispos...

Страница 9: ...Power Loss 4 5 CPU Configuration 4 5 Active Processor Cores 4 6 Limit CPUID Maximum 4 6 Execute Disable Bit 4 6 Intel Virtualization Technology 4 6 Hardware Prefetcher 4 6 Adjacent Cache Line Prefetch...

Страница 10: ...ipheral Temperature 4 15 Fan 1 Fan 4 Speed 4 15 VCORE 12V VDIMM 5VCC CPU VTT AVCC 3 3VCC VSB VBAT 4 15 ACPI Settings 4 16 High Precision Event Timer 4 16 ACPI Sleep State 4 16 Trusted Computing 4 16 T...

Страница 11: ...Override 4 22 Appendix A BIOS Error Beep Codes A 1 BIOS Error Beep Codes A 1 Appendix B Software Installation Instructions B 1 Installing Drivers B 1 B 2 Configuring SuperDoctor III B 2 Appendix C UEF...

Страница 12: ...xii Notes C7B75 User s Manual...

Страница 13: ...ng items are included in the retail box One 1 Supermicro Motherboard Two 2 SATA cables One 1 I O shield One 1 Quick Reference Guide Note For your system to work properly please follow the links below...

Страница 14: ...Image Note All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual The motherboard you ve received may or may not look exactly the...

Страница 15: ...able before installing or removing any components BIOS LICENSE JTPM1 JPW2 JSD1 I SATA4 I SATA5 I SATA2 I SATA3 I SATA1 I SATA0 COM4 COM3 JL1 JBT1 JWOR1 JI2C1 JI2C2 JPW1 LED1 JWOL JLED1 JAT1 JPT1 JPME2...

Страница 16: ...T6 PCI E 2 0 X1 SLOT7 PCI E 3 0 X16 COM1 2 VGA DVI USB10 13 USB3 0 2 3 DIMM2B C7B75 JPW2 1 18 22 10 DIMM1B DIMM1A SLOT4 SLOT5 SLOT6 Socket H2 LGA 1155 CPU 11 13 14 15 16 19 20 21 23 17 24 25 26 27 28...

Страница 17: ...eader 18 JWOL Legacy Wake On LAN Header 19 JF1 Front Panel Control LED Header 20 26 28 29 FAN 3 2 1 4 Fan Headers 3 2 1 CPU Fan 4 21 JSD1 Disk On Module DOM Power Header 22 JD1 Ext Speaker Header remo...

Страница 18: ...Intel 82579LM One 1 RJ 45 Rear I O Panel Connector with Link and Activity LEDs I O Devices SATA Connections SATA 3 0 6Gb s One 1 I SATA 0 SATA 2 0 3Gb s Five 5 I SATA 1 4 USB Devices Four 4 USB 2 0 po...

Страница 19: ...hase switching voltage regulator CPU System overheat LED and control CPU Thermal Trip support Thermal Monitor 2 TM2 support Fan Control Fan status monitoring with firmware 4 pin Pulse Width Modulation...

Страница 20: ...DIMM1B DIMM2A Blue DIMM2B 1600 1333 1066MHz x4 DMI 5GT s 5GT s PCIe2 0_x1 PCIe x1 SLOT 6 5GT s PCIe2 0_x4 PCIe x4 SLOT 4 33MHz 5V PCI PCI SLOT 5 5 SATA II PORTS SATA II 300MB s 12 USB PORTS USB2 0 48...

Страница 21: ...a short list of features For a comprehensive overview of the chipset please visit Intel s website at http www intel com Intel B75 Express Chipset Features Supports 3rd Generation Intel Core processor...

Страница 22: ...he sensitivity of the voltage monitor Fan Status Monitor with Firmware Control PC health monitoring in the BIOS can check the RPM status of the cooling fans The onboard CPU and chassis fans are contro...

Страница 23: ...ompatible with Windows XP Windows Vista and Windows 2008 Operating Systems Slow Blinking LED for Suspend State Indicator When the CPU goes into a suspend state the chassis power LED will start to blin...

Страница 24: ...rial communication ports UARTs Each UART includes a 16 byte send receive FIFO a programmable baud rate generator complete modem control capability and a processor interrupt system Both UARTs provide l...

Страница 25: ...edges only do not touch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their ant...

Страница 26: ...y a CPU separately make sure that you use an Intel certified multi directional heatsink only Make sure to install the system board into the chassis before you install the CPU heatsink When receiving a...

Страница 27: ...hold the CPU at the North center edge and the South center edge of the CPU 4 Align the CPU key that is the semi circle cutouts against the socket keys Once it is aligned carefully lower the CPU strai...

Страница 28: ...ge your CPU Instead open the load plate again and double check that the CPU is aligned properly CPU properly installed Load lever locked into place 5 Do not rub the CPU against the surface or against...

Страница 29: ...th other compo nents 3 Inspect the CPU Fan wires to make sure that the wires are routed through the bottom of the heatsink 4 Remove the thin layer of the protec tive film from the heatsink Warning CPU...

Страница 30: ...until you hear a click Also make sure to orient each fastener so that the narrow end of the groove is pointing outward 8 Repeat Step 7 to insert all four heatsink fasteners into the mounting holes 9 O...

Страница 31: ...or other components Active Heatsink Removal 1 Unplug the power cable from the power supply 2 Disconnect the heatsink fan wires from the CPU fan header 3 Use your finger tips to gently press on the fas...

Страница 32: ...Align the notches on both ends of the module against the receptive points on the ends of the slot 5 Use two thumbs together to press the notches on both ends of the module straight down into the slot...

Страница 33: ...be populated in the following order DIMM1B blue DIMM2B blue DIMM1A and DIMM2A Always use DDR3 DIMM modules of the same size type and speed Mixed DIMM speeds can be installed However all DIMMs will ru...

Страница 34: ...are Hub flash memory System BIOS 1 MB 3 99 Local APIC 4 KB 3 99 Area Reserved for the chipset 2 MB 3 99 I O APIC 4 Kbytes 4 KB 3 99 PCI Enumeration Area 1 256 MB 3 76 PCI Express 256 MB 256 MB 3 51 PC...

Страница 35: ...h mounting screw during motherboard installation 2 Some components are very close to the mounting holes Please take precautionary measures to avoid damaging these components when installing the mother...

Страница 36: ...in the chassis as needed 5 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 6 Using the Philips screwdriver insert a Philips head 6 screw into a mount...

Страница 37: ...JPW1 LED1 JWOL JLED1 JAT1 JPT1 JPME2 JPAC1 SP1 FAN3 FAN2 FAN1 FAN4 JD1 CPU FAN USB2 0 2 3 LAN AUDIO FP DIMM2A HD AUDIO USB4 5 USB8 9 USB3 0 2 0 0 1 DIMM1B DIMM1A JF1 ALWAYS POPULATE BLUE SOCKET FIRST...

Страница 38: ...s USB Six Universal Serial Bus USB 3 0 ports 2 3 and four USB 2 0 ports 10 11 12 13 are located on the I O back panel USB 2 0 headers 4 5 8 9 and USB 3 0 header 0 1 are used to provide front chassis a...

Страница 39: ...3SB 6 TD2 15 Ground 7 TD2 16 Ground 8 TD3 17 Ground 9 TD3 88 Ground NC No Connection A LAN1 A SPDIF_Out B Surround_Out C CEN LFE_Out D Mic_In E Line Out F Line_In A E A B C F D Back Panel High Definit...

Страница 40: ...ne_Right 4 Audio_Detect 5 Line_2_Right 6 Ground 7 Jack_Detect 8 Key 9 Line_2_Left 10 Ground BIOS LICENSE JTPM1 JPW2 JSD1 I SATA4 I SATA5 I SATA2 I SATA3 I SATA1 I SATA0 COM4 COM3 JL1 JBT1 JWOR1 JI2C1...

Страница 41: ...port is located next to the USB ports on the I O backpanel Use this port to con nect to a compatible VGA display A B A DVI Port B VGA Port C COM1 D COM2 Serial Port COM1 COM2 Serial ports COM1 and COM...

Страница 42: ...6 COM1 2 VGA DVI USB10 13 USB3 0 2 3 DIMM2B C7B75 JPW2 Front Control Panel JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the...

Страница 43: ...LED B HDD LED A B HDD LED The HDD LED connection is located on pins 13 and 14 of JF1 Attach a cable here to indicate the status of HDD related activities including IDE SATA activities See the table o...

Страница 44: ...NIC1 LED B NIC2 LED C OH Fan Fail Overheat OH Fan Fail Connect an LED cable to OH Fan Fail connections on pins 7 and 8 of JF1 to provide warnings for chassis overheat fan failure Refer to the table o...

Страница 45: ...able on the right for pin definitions Power Button Pin Definitions JF1 Pin Definition 1 Signal 2 3V Standby Reset Button The Reset Button connection is located on pins 3 and 4 of JF1 Attach it to a ha...

Страница 46: ...s for onboard headers and connectors Be sure to use the correct cable for each header or connector A 24 Pin ATX Main PWR B 8 Pin Processor PWR ATX Power 24 pin Connector Pin Definitions JPW1 Pin Defin...

Страница 47: ...aders Fan 1 Fan 4 The C7B75 has four fan headers Fan 1 Fan 4 These fans are 4 pin fan headers Although pins 1 3 of the fan headers are backward compatible with the traditional 3 pin fans we recommend...

Страница 48: ...B3 0 2 3 DIMM2B C7B75 JPW2 Internal Buzzer SP1 The Internal Buzzer SP1 can be used to provide audible indications for various beep codes See the table on the right for pin definitions A Internal Buzze...

Страница 49: ...2 C A B A PWR LED B COM3 C COM4 Onboard Power LED JLED An onboard Power LED header is lo cated at JLED This Power LED header is connected to Front Control Panel located at JF1 to indicate the status o...

Страница 50: ...OM1 2 VGA DVI USB10 13 USB3 0 2 3 DIMM2B C7B75 JPW2 DOM PWR Connector JSD1 The Disk On Module DOM power connector located at JSD1 provides 5V Gen1 Gen power to a solid state DOM storage device connect...

Страница 51: ...JWOR B Power LED Header Wake On Ring JWOR The Wake On Ring header is located at JWOR This function allows your computer to wake up when receiving an incoming call to the modem while in the suspend st...

Страница 52: ...I USB10 13 USB3 0 2 3 DIMM2B C7B75 JPW2 A Trusted Platform Module Header Pin Definitions Pin Definition Pin Definition 1 LCLK 2 GND 3 LFRAME 4 No Pin 5 LRESET 6 VCC5 7 LAD3 8 LAD2 9 VCC3 10 LAD1 11 LA...

Страница 53: ...nation of Jumpers To modify the operation of the mother board jumpers can be used to choose between optional settings Jumpers create shorts between two pins to change the function of the connector Pin...

Страница 54: ...C7B75 JPW2 A A JI2C1 B JI2C2 C ATX Mode B PCI Slot_SMB Enable Jumper Settings Jumper Setting Definition Short Enabled Open Default Disabled PCI Slot SMB Enable JI2C1 JI2C2 Use Jumpers JI2C1 JI2C2to en...

Страница 55: ...0 X1 SLOT7 PCI E 3 0 X16 COM1 2 VGA DVI USB10 13 USB3 0 2 3 DIMM2B C7B75 JPW2 A B A Manufacturing Mode B Audio Enable Manufacturing Mode JPME2 Close pins 2 3 to enable Manufacturing Mode See the table...

Страница 56: ...PULATE BLUE SOCKET FIRST UNB NON ECC DDR3 DIMM REQUIRED SLOT4 PCI E 2 0 X4 IN X16 SLOT5 PCI 33MHz SLOT6 PCI E 2 0 X1 SLOT7 PCI E 3 0 X16 COM1 2 VGA DVI USB10 13 USB3 0 2 3 DIMM2B C7B75 JPW2 A A TPM En...

Страница 57: ...motherboard The Eth ernet LAN port has two LEDs The yellow LED indicates activity while the Link LED may be green amber or off to indicate the speed of the connection See the tables at right for more...

Страница 58: ...JPW2 A 2 9 SATA Connections SATA Connections I SATA0 I SATA5 One Serial ATA SATA 3 0 connector I SATA 0 is located on the motherboard In addition five SATA 2 0 I SATA 1 5 connectors are also located...

Страница 59: ...ents 2 Make sure that there are no short circuits between the motherboard and chassis 3 Disconnect all ribbon wire cables from the motherboard including those for the keyboard and mouse Also be sure t...

Страница 60: ...not use memory modules of different sizes different speeds and different types on the same motherboard 3 Check for bad DIMM modules or slots by swapping modules between slots to see if you can locate...

Страница 61: ...ermicro s technical support and provide them with the following information Motherboard model and PCB revision number BIOS release date version this can be seen on the initial display when your system...

Страница 62: ...system you wish to flash the BIOS Then boot the system to the floppy disk The BIOS util ity will automatically flash the BIOS without any prompts Please note that this process may take a few minutes t...

Страница 63: ...floppy drive For the IPMI jumper location please check Chapter 1 Question What is the heatsink part number for my C7B75 motherboard Answer For the 1U passive heatsink ask for SNK P0046P back plate is...

Страница 64: ...before any warranty service will be rendered You can obtain service by calling your vendor for a Returned Merchandise Authorization RMA number For faster service you may also obtain RMA authorization...

Страница 65: ...at can be configured Grayed out options cannot be configured Options in blue can be configured by the user The right frame displays the key legend Above the key legend is an area reserved for a text m...

Страница 66: ...have to update the BIOS do not shut down or reset the system while the BIOS is updating This is to avoid possible boot failure 4 2 Main Setup When you first enter the AMI BIOS Setup Utility you will e...

Страница 67: ...s to move between fields The date must be entered in Day MM DD YY format The time is entered in HH MM SS format Note The time is in the 24 hour format For example 5 30 P M appears as 17 30 00 The foll...

Страница 68: ...eature selects the Power on state for the Numlock key The options are Off and On Wait For F1 If Error This forces the system to wait until the F1 key is pressed if an error occurs The options are Disa...

Страница 69: ...minutes The options are Enabled and Disabled Power Button Function This feature controls how the system shuts down when the power button is pressed Select 4 Seconds Override for the user to power off...

Страница 70: ...default is Disabled Refer to Intel and Microsoft Web Sites for more information Intel Virtualization Technology Available when supported by the CPU Select Enabled to use the Intel Virtualization Tech...

Страница 71: ...t to reduce power consumption and heat dissipation Please refer to Intel s web site for detailed information The options are Disabled and Enabled Turbo Mode This feature allows processor cores to run...

Страница 72: ...ermine the GTT Graphics Translation Table size The op tions are 1MB and 2MB Aperture Size Use this item to select the Aperture size The options are 128MB 256MB and 512MB DVMT Pre Allocated Use this it...

Страница 73: ...settings are Enabled and Disabled Memory Configuration Use this section to view memory information and configure memory settings Memory Frequency Limiter Use this item to select the maximum memory fr...

Страница 74: ...to enable the onboard gigabit Ethernet controller The settings are Enabled and Disabled Wake on LAN from S5 Select Enabled to enable the capability to wake up the system from the S5 power state Soft O...

Страница 75: ...on Audio feature The settings are Enabled and Disabled SATA Configuration When this submenu is selected the AMI BIOS automatically detects the presence of the IDE Devices and displays the following it...

Страница 76: ...installed on a PCI bus Select 64 to set the PCI latency to 64 PCI bus clock cycles The options are 32 PCI Bus Clocks 64 PCI Bus Clocks 96 PCI Bus Clocks 128 PCI Bus Clocks 160 PCI Bus Clocks 192 PCI...

Страница 77: ...g a de vice installed on the slot specified above The options are Enabled and Disabled Load Onboard LAN1 Option ROM This feature enables or disables the onboard ROM option for LAN1 The options are Dis...

Страница 78: ...ser The options are En abled and Disabled Serial Port 3 Settings This option specifies the base I O port address and the Interrupt Request ad dress of Serial Port 3 The options are Auto IO 3E8h IRQ 11...

Страница 79: ...ontributing to this condition but the CPU is still within its normal operating state and below the CPU Temperature Tolerance The motherboard fans and CPU will run normally as configured in the BIOS Th...

Страница 80: ...ion and Power Interface sleep state for your system when it is in the Suspend mode The options are Suspend Disabled S1 only CPU Stop Clock and S3 only Suspend to RAM Trusted Computing Trusted Computin...

Страница 81: ...tion Technology Feature Chipset TXT Trusted Execution Technology Feature Intel TXT LT Configuration This feature displays the following TXT configuration setting TXT LT SX Support This item indicates...

Страница 82: ...o change the link speed and duplex for the current port The options are AutoNeg 10 Mbps Half 10 Mbps Full 100 Mbps Half and 100 Mbps Full Wake on LAN Select Enabled to wake the system with a magic pac...

Страница 83: ...he priority list Delete Boot Option This feature allows the removal of a boot device and the order of priority from which the systems boots from during startup Select Screen Select Item Enter Select C...

Страница 84: ...ange an existing Administrator password Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Op mized Defaults F4 Save Exit ESC Exit Version 2 11 1210 Copyright C 20...

Страница 85: ...s Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen Discard Changes and Exit Select this option to quit the BIOS Setup without making any permanent changes to...

Страница 86: ...lts from the Exit menu and press Enter This enables the user to save any changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defaults from the Exit m...

Страница 87: ...rror oc curs you should consult with your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The numbers on the fatal error list cor...

Страница 88: ...A 2 C7B75 User s Manual Notes...

Страница 89: ...diskette by booting into a Driver CD please set the SATA Configuration to Compatible Mode and configure SATA as IDE in the BIOS Setup After making the driver diskette be sure to change the SATA setti...

Страница 90: ...displays crucial system information such as CPU temperature system voltages and fan status See the Figure below for a display of the SuperDoctor III interface Note 1 The default user name and passwor...

Страница 91: ...I Remote Control Note The SuperDoctor III software and manual may be downloaded from our Website at http www supermicro com products accessories software SuperDoctorIII cfm For Linux we still recommen...

Страница 92: ...B 4 C7B75 User s Manual Notes...

Страница 93: ...n the add on card to boot up the system UEFI offers a clean hand off control to a computer system at bootup C 2 How to Recover the UEFI BIOS Image the Main BIOS Block An AMIBIOS flash chip consists of...

Страница 94: ...to the disc Root Directory of a USB device or a writeable CD DVD Note If you cannot locate the Super ROM file in your driver disk visit our website at www supermicro com to download the BIOS image int...

Страница 95: ...and press the Enter key You will see the progress of BIOS Recovery as shown in the screen below Note Do not interrupt the process of BIOS flashing until it is com pleted 6 After the process of BIOS Re...

Страница 96: ...message that BIOS update is completed unplug the AC pow er cable from the power supply to clear CMOS and then plug the AC power cable in the power supply again to power on the system 10 Press Del con...

Страница 97: ...expected to result in significant injury or loss of life or catastrophic property damage Accordingly Supermicro disclaims any and all liability and should buyer use or sell such products for use in su...

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