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7
Preface
Chapter 7 Troubleshooting and Support
Direct Links for the 510P-WT/WTR System ..................................................................80
Direct Links for General Support and Information .........................................................81
7.2 Intelligent Platform Management Interface (IPMI) ..............................................................82
7.3 Troubleshooting Procedures ..............................................................................................83
Before Power On ..............................................................................................................83
No Power ..........................................................................................................................83
No Video ...........................................................................................................................83
System Boot Failure ..........................................................................................................84
Memory Errors ..................................................................................................................84
Losing the System's Setup Configuration
.........................................................................85
7.4 Crash Dump Using IPMI .....................................................................................................87
7.5 CMOS Clear .......................................................................................................................88
7.6 Where to Get Replacement Components ..........................................................................89
7.7 Reporting an Issue .............................................................................................................89
Technical Support Procedures ..........................................................................................89
Returning Merchandise for Service ...................................................................................89
Vendor Support Filing System ..........................................................................................90
7.8 Feedback ............................................................................................................................90
7.9 Contacting Supermicro .......................................................................................................91