3-3
Chapter 3: Troubleshooting
Note: Not all BIOS can be fl ashed; some can be fl ashed, depending on the
modifi cations to the boot block code.
3. If you've followed the instructions above to troubleshoot your system, and still
cannot resolve the problem, then please contact Super Micro's technical support
and provide them with the following information:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when your
system fi rst boots up)
•System confi guration
An example of a Technical Support form is on our web site at
(http://www.
supermicro.com/support/contact.cfm).
4. Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached
by e-mail at [email protected], by phone at:
(408) 503-8000, option 2, or by fax at (408)503-8019.
3-3 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer:
The PDSMi+ supports up to 8 GB of
unbuffered
, ECC/Non-ECC
DDR2-
677/533/400, two-way interleaved or non-interleaved SDRAM. See Section 2-4 for
details on installing memory.
Question: How do I update my BIOS?
It is recommended that you
do not
upgrade your BIOS if you are not experiencing
any problems with your system. Updated BIOS fi les are located on our web site at
http://www.supermicro.com/support/bios/
. Please check our BIOS warning message
and the information on how to update your BIOS on our web site. Select your moth-
erboard model and download the BIOS fi le to your computer. Also, check the current
BIOS revision and make sure that it is newer than your BIOS before downloading.
You can choose from the zip fi le and the .exe fi le. If you choose the zip BIOS fi le,
please unzip the BIOS fi le onto a bootable device or a USB pen. Run the batch fi le
using the format fl ash.bat fi lename.rom from your bootable device or USB pen to
fl ash the BIOS. Then, your system will automatically reboot. If you choose the .exe
fi le, please run the .exe fi le under Windows to create the BIOS fl ash fl oppy disk.
Insert the fl oppy disk into the system you wish to fl ash the BIOS. Then, bootup the
system to the fl oppy disk. The BIOS utility will automatically fl ash the BIOS without
any prompts. Please note that this process may take a few minutes to complete.
Do not be concerned if the screen is paused for a few minutes.
Содержание Supero PDSMi+
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