3-3
Chapter 3: Troubleshooting
Note: Not all BIOS can be fl ashed; some can be fl ashed, depending on the
modifi cations to the boot block code.
3. If you've followed the instructions above to troubleshoot your system, and still
cannot resolve the problem, then please contact Super Micro's technical support
and provide them with the following information:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when your
system fi rst boots up)
•System
confi
guration
An example of a Technical Support form is on our web site at
(http://www.
supermicro.com/support/contact.cfm).
4. Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached
by e-mail at [email protected], by phone at:
(408) 503-8000, option 2, or by fax at (408)503-8019.
3-3 Frequently
Asked
Questions
Question: What type of memory does my motherboard support?
Answer:
The PDSMi+ supports up to 8 GB of
unbuffered
, ECC/Non-ECC
DDR2-
677/533/400, two-way interleaved or non-interleaved SDRAM. See Section 2-4 for
details on installing memory.
Question: How do I update my BIOS?
It is recommended that you
do not
upgrade your BIOS if you are experiencing
no problems with your system. Updated BIOS fi les are located on our web site
at http://www.supermicro.com. Please check our BIOS warning message and the
info on how to update your BIOS on our web site. Also, check the current BIOS
revision and make sure it is newer than your BIOS before downloading. Select
your motherboard model and download the BIOS fi le to your computer. Unzip the
BIOS fi les onto a bootable fl oppy and reboot your system. Follow the Readme.txt
to continue fl ashing the BIOS.
(
*
Warning
: Do not shut down or reset the system while updating BIOS to
prevent possible system boot failure!)
Question:
What's on the CD that came with my motherboard?
Answer:
The supplied compact disc has quite a few drivers and programs that will
greatly enhance your system. We recommend that you review the CD and install
the applications you need. Applications on the CD include chipset drivers for the
Windows OS, security and audio drivers.
Содержание PDSMi Plus
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