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6

How Jumpers Work ...........................................................................................................45

2.8  LED Indicators ....................................................................................................................48

Chapter 3 Troubleshooting

3.1  Troubleshooting Procedures ..............................................................................................49

Before Power On ..............................................................................................................49
No Power ..........................................................................................................................49
No Video ...........................................................................................................................50
System Boot Failure   .......................................................................................................50
Memory Errors ..................................................................................................................50

Losing the System's Setup Configuration

 .........................................................................51

When the System Becomes Unstable ..............................................................................51

3.2  Technical Support Procedures ...........................................................................................53
3.3  Frequently Asked Questions ..............................................................................................54
3.4  Battery Removal and Installation .......................................................................................55

Battery Removal ................................................................................................................55
Proper Battery Disposal ....................................................................................................55
Battery Installation .............................................................................................................55

3.5  Returning Merchandise for Service ....................................................................................56

Chapter 4 BIOS

4.1 Introduction .........................................................................................................................57

Starting the Setup Utility ...................................................................................................57

4.2  Main ....................................................................................................................................58
4.3  Advanced ............................................................................................................................60
4.4 Security ...............................................................................................................................85
4.5 Boot ....................................................................................................................................89
4.6  Save & Exit .........................................................................................................................91

Appendix A BIOS Codes
Appendix B Software Installation

B.1 Installing Software Programs .............................................................................................95
B.2 SuperDoctor

®

 5 ...................................................................................................................96

Appendix C Standardized Warning Statements

Battery Handling ................................................................................................................97
Product Disposal ...............................................................................................................99

Super A2SAN-H/-E/-L and X11SAN  User's Manual

Содержание A2SAN-E

Страница 1: ...USER S MANUAL Revision 1 0c A2SAN H E L A2SAN H E L WOHS X11SAN X11SAN WOHS...

Страница 2: ...a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful i...

Страница 3: ...chnologies such as Intel Virtualization to improve security and reliabity of systems and Thermal Monitoring to reduce power consumption It also comes with more I O ports and high speed connectivity Pl...

Страница 4: ...et Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma supermicro...

Страница 5: ...vanced Power Management 21 Management Engine ME 21 Chapter 2 Installation 2 1 Static Sensitive Devices 22 Precautions 22 Unpacking 22 2 2 Motherboard Installation 23 Tools Needed 23 Location of Mounti...

Страница 6: ...s 54 3 4 Battery Removal and Installation 55 Battery Removal 55 Proper Battery Disposal 55 Battery Installation 55 3 5 Returning Merchandise for Service 56 Chapter 4 BIOS 4 1 Introduction 57 Starting...

Страница 7: ...ive heatsink A2SAN H E L A2SAN H E L WOHS without heatsink X11SAN X11SAN WOHS 1 SATA power cable 25cm CBL PWEX 0982 1 SATA data cable 25cm CBL SAST 0881 1 Optional Parts List Description Part Number Q...

Страница 8: ...t manuals http www supermicro com support manuals Product drivers and utilities https www supermicro com wftp driver Product safety info http www supermicro com about policies safety_information cfm I...

Страница 9: ...ll graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual The motherboard you received may or may not look exactly the same as the gra...

Страница 10: ...10 Super A2SAN H E L and X11SAN User s Manual Figure 1 3 A2SAN H E L and X11SAN Motherboard Mechanical Drawings Motherboard Top Side Motherboard Bottom Side...

Страница 11: ...4 A2SAN H E L and X11SAN Back Panel I O Mechanical Drawings Back Panel I O With Heatsink A2SAN H L Back Panel I O Without Heatsink X11SAN WOHS A2SAN H E L WOHS Back Panel I O With Heatsink X11SAN Bac...

Страница 12: ...JD1 LVDS1 I SATA1 JHDMI1 LED1 JLCDPWR1 JF1 JIP1 JPH1 JCOM3 COM5 COM6 AUDIO FP USB6 3 1 X X X USB2 3 USB0 1 VGA JF1 ON PWR RST X HDD LED PWR LED SPEAKER JD1 USB4 5 3 0 JMD1 JPW1 JMP1 JLPC80 JSMBUS1 J5...

Страница 13: ...ard CMOS battery as specified by the manufacturer DESIGNED IN USA A2SAN L REV 2 00 JGP1 BT1 JCOM1 COM1 COM2 JCOM2 COM3 COM4 CPU1 FAN1 JPME2 JPF1 LAN1 LAN2 JD1 LVDS1 I SATA1 JHDMI1 LED1 JLCDPWR1 JF1 JI...

Страница 14: ...Fan Header I SATA1 Intel PCH SATA 3 0 Port JCOM1 COM1 COM2 JCOM2 COM3 COM4 JCOM3 COM5 COM6 Serial COM Ports JCOM1 supports RS232 RS422 RS485 Serial COM Ports JCOM2 supports RS232 Serial COM Ports JCO...

Страница 15: ...MCP 290 00161 0N Network Dual GbE LAN with Intel Ethernet Controller I210 Graphics Intel HD Graphics GT Series Features OpenGL 5 0 DirectX 12 OpenCL 2 1 Hardware Decode AVC H 264 MPEG2 VC1 WMV9 JPEG...

Страница 16: ...pin fan headers System Management Trusted Platform Module TPM 2 0 support SuperDoctor 5 Watch Dog RoHS LED Indicators Power Suspend state indicator LED Mehcanical Specification Dimensions 4 L x 5 75...

Страница 17: ...nector USB 1 5 0Gb s 5 0Gb s USB 2 0 1 DDI1 SATA 6Gb s MUX USB 2 0 2 USB 2 0 7 USB 2 0 3 USB 2 0 4 USB 2 0 5 480Mb s 480Mb s LPC SIO Port 80 Debug header NCT6106D Audio SATA 6Gb s I SATA0 SATA 0 eDP V...

Страница 18: ...C 1 6GHz 1 8GHz 9 5W 2 Yes Yes Yes 2 2 2 4 N A N A 8 bit Yes Yes 30 75C SNK C0107L 29mm X11SAN N4200 QC 1 1GHz 2 5GHz 6W 2 Yes Yes Yes 2 2 2 4 1 N A 8 bit Yes Yes 0 60C SNK C0103L 1 19mm A2SAN H WOHS...

Страница 19: ...l VT d Enhanced Intel SpeedStep Technology Video Connectors VGA HDMI and LVDS USB3 1 Gen 2 Type C Only supported on X11SAN and A2SAN H Adaptive Thermal Management Monitoring Mini PCI E slot with PCIe...

Страница 20: ...In addition to enabling operating system directed power management ACPI also provides a generic system event mechanism for Plug and Play and an operating system independent interface for configuratio...

Страница 21: ...ement to reduce power consumption The IRQs DMAs and I O space resources of the Super I O can be flexibly adjusted to meet ISA PnP requirements which support ACPI and APM Advanced Power Management 1 7...

Страница 22: ...not touch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antistatic bags...

Страница 23: ...d the chassis match Although a chassis may have both plastic and metal mounting fasteners metal ones are highly recommended because they ground the motherboard to the chassis Make sure that the metal...

Страница 24: ...chassis as needed 4 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 5 Using the Phillips screwdriver insert a Phillips head 6 screw into a mounting h...

Страница 25: ...nt Exercise extreme care when installing or removing DIMM modules to pre vent any possible damage Memory Support The A2SAN H E L and X11SAN supports supports DDR3L 1333 1600 1866MHz Non ECC SO DIMM up...

Страница 26: ...cally at about a 45 degree angle Press down until the module locks into place Align Insert this end first Press down until the module locks into place 3 The side clips will automatically secure the SO...

Страница 27: ...ons 1 4 7 6 5 3 2 DESIGNED IN USA A2SAN L REV 2 00 JGP1 BT1 JCOM1 COM1 COM2 JCOM2 COM3 COM4 CPU1 FAN1 JPME2 JPF1 LAN1 LAN2 JD1 LVDS1 I SATA1 JHDMI1 LED1 JLCDPWR1 JF1 JIP1 JPH1 JCOM3 COM5 COM6 AUDIO FP...

Страница 28: ...6 AUDIO FP USB6 3 1 X X X USB2 3 USB0 1 VGA JF1 ON PWR RST X HDD LED PWR LED SPEAKER JD1 USB4 5 3 0 VGA Port A video VGA port is located on the I O back panel Refer to the board layout below for the l...

Страница 29: ...T1 JCOM1 COM1 COM2 JCOM2 COM3 COM4 CPU1 FAN1 JPME2 JPF1 LAN1 LAN2 JD1 LVDS1 I SATA1 JHDMI1 LED1 JLCDPWR1 JF1 JIP1 JPH1 JCOM3 COM5 COM6 AUDIO FP USB6 3 1 X X X USB2 3 USB0 1 VGA JF1 ON PWR RST X HDD LE...

Страница 30: ...N A3 D1 P B3 D2 P A4 GND B4 GND A5 Stda_SSRX1 N B5 Stda_SSRX2 N A6 Stda_SSRX1 P B6 Stda_SSRX2 P A7 GND_DRAIN B7 GND_DRAIN A8 Stda_SSTX1 N B8 Stda_SSTX2 N A9 Stda_SSTX1 P B9 Stda_SSTX2 P Universal Seri...

Страница 31: ...ED SPEAKER JD1 USB4 5 3 0 Power Button 1 Reset Button 2 HDD LED Power LED Reset PWR 3 3V 3 3V Stby Ground Ground 7 8 Figure 2 2 JF1 Header Pins 2 5 Front Control Panel JF1 contains header pins for var...

Страница 32: ...configured to function as a suspend button with a setting in the BIOS see Chapter 4 To turn off the power in the suspend mode press the button for at least 4 seconds See the table below for pin defini...

Страница 33: ...er LED LOW HDD LED The HDD LED connection is located on pins 5 and 6 of JF1 Attach a cable here to indicate the status of HDD related activities including SATA activities See the table below for pin d...

Страница 34: ...r The 4 pin SATA power connector JPH1 provides power to onboard HDD devices See the table below for pin definitions DESIGNED IN USA A2SAN L REV 2 00 JGP1 BT1 JCOM1 COM1 COM2 JCOM2 COM3 COM4 CPU1 FAN1...

Страница 35: ...SB 3 GND 4 GND 4 pin 12V Standby R A Type Power Connector The R A type power connector is located at JPW1 on the bottom side of the motherboard See the table below for pin definitions JMD1 JPW1 JMP1 J...

Страница 36: ...N PWR RST X HDD LED PWR LED SPEAKER JD1 USB4 5 3 0 Fan Header There is one fan header with 4 pins on the motherboard Pins 1 3 are backward compatible with traditional 3 pin fans The onboard fan speeds...

Страница 37: ...D PWR LED SPEAKER JD1 USB4 5 3 0 1 1 Audio Header Front Accessible Audio Header A 10 pin audio header located on the motherboard allows you to use the onboard sound for audio playback Connect an audio...

Страница 38: ...ted on the motherboard COM 5 6 are only supported on A2SAN H WOHS See the table below for pin definitions 1 2 1 JCOM1 2 JCOM2 3 JCOM3 4 I SATA1 SATA Ports The A2SAN H E L and X11SAN has one SATA 3 0 p...

Страница 39: ...26 LVDSA D3P 23 LVDSA CLKN 24 LVDSA CLKP 21 LVDSA D2N 22 LVDSA D2P 19 LVDSA D1N 20 LVDSA D1P 17 LVDSA D0N 18 LVDSA D0P 15 BKLTEN 16 GND 13 BKLTCTL 14 PVCCEN 11 DDC CLK 12 DDC DATA 9 LCDVCC 10 LCDVCC...

Страница 40: ...the SMBus Each pin can be configured to be an input pin or output pin The GPIO is controlled via the PCA9554APW 8 bit GPIO expansion from PCH SMBus The base address is 0xF040 The expander slave addre...

Страница 41: ...plies 12V and 5V of backlight power to the LCD panel besides LVDS1 See the tables below for pin definitions vendor connector part numbers and mating housing connector information 1 LVDS Inverter Backl...

Страница 42: ...1 M 2 Slot M 2 Slot Pin Definitions Pin Definition Pin Definition 1 NC 2 P3V3SB 3 GND 4 P3V3SB 5 GND 6 FULL_CARD_POW ER_OFF PU to P1V8SB only 7 USB_D 8 W_DISABLE1 PU to P3V3SB only 9 USB_D 10 NC 11 GN...

Страница 43: ...Header System Management Bus Header A System Management Bus header for additional slave devices or sensors is located at JSMBUS1 on the bottom side of the motherboard See the table below for pin defin...

Страница 44: ...reless GNSS and bluetooth modules See the table below for pin definitions Mini PCI E Pin Definitions Pin Definition Pin Definition 52 3 3Vaux 51 NC 50 GND 49 NC 48 1 5V 47 NC 46 NC 45 NC 44 NC 43 NC 4...

Страница 45: ...ns the jumper is on and Open means the jumper is off the pins Connector Pins Jumper Setting 3 2 1 3 2 1 JLCDPWR1 Use this jumper to select the power voltage for the LVDS panel Make sure that the speci...

Страница 46: ...When enabling force power on and AC power recovery the system will boot up automatically without pressing the power button Power Force On Jumper Settings Jumper Setting Definition Pins 1 2 Power Forc...

Страница 47: ...mper to enable or disable the TPM feature See the table below for jumper settings TPM Enable Disable Jumper Settings Jumper Setting Definition Pins 1 2 Enable Default Pins 3 4 Disable JMD1 JPW1 JMP1 J...

Страница 48: ...ated on the I O back panel of the motherboard Each Ethernet LAN port has two LEDs The green LED indicates activity while the other Link LED may be green amber or off to indicate the speed of the conne...

Страница 49: ...short circuits exist between the motherboard and chassis 4 Disconnect all cables from the motherboard including those for the keyboard and mouse 5 Remove all add on cards 6 Install a heatsink and conn...

Страница 50: ...DIMM modules installed If there is still no error beep replace the motherboard If there are error beeps clear the CMOS settings by unplugging the power cord and removing the battery from BT1 then sho...

Страница 51: ...re that all hard disk drives HDDs work properly Replace the bad HDDs with good ones 3 Heatsink Check that the heatsink is installed properly 4 Adequate power supply Make sure that the power supply pro...

Страница 52: ...a good one 5 Check and change one component at a time instead of changing several items at the same time This will help isolate and identify the problem 6 To find out if a component is good swap this...

Страница 53: ...http www supermicro com FAQ index php before contacting Technical Support 2 BIOS upgrades can be downloaded from our website at http www supermicro com ResourceApps BIOS_IPMI_Intel html Note Not all B...

Страница 54: ...tick The USB stick doesn t have to be bootable but it has to be formatted with the FAT FAT32 file system 3 Plug the USB stick into a USB port boot to the Build In UEFI Shell and type FLASH nsh BIOSnam...

Страница 55: ...s into the environment Do not discard a used battery in the garbage or a public landfill Please comply with the regulations set up by your local hazardous waste management agency to dispose of your us...

Страница 56: ...e prominently displayed on the outside of the shipping carton and mailed prepaid or hand carried Shipping and handling charges will be applied for all orders that must be mailed when service is comple...

Страница 57: ...c Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be configured...

Страница 58: ...ystem date and time Highlight System Date or System Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The date must be entered in...

Страница 59: ...Chapter 4 BIOS 59 MRC Version TXE FW GOP...

Страница 60: ...ct the screen to display between POST messages or the OEM logo at bootup Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the normal POST messages The opt...

Страница 61: ...or the system Enable S5 to power off the whole system except the power supply unit PSU and keep the power button alive so that the user can wake up the system by using a USB keyboard or mouse The opti...

Страница 62: ...gy allows the system to automatically adjust processor voltage and core frequency to reduce power consumption and heat dissipation The options are Disabled and Enabled Turbo Mode Select Enabled for pr...

Страница 63: ...activated for each CPU When Enabled is selected all cores in the CPU will be activated Please refer to Intel s website for more information The options are Disabled and Enabled If Active Processor Cor...

Страница 64: ...oordination type for a software program in the system The options are HW_All SW_ALL and SW_ANY Chipset Configuration Warning Setting the wrong values in the following sections may cause the system to...

Страница 65: ...ns are Disable and Enable Primary Display Use this feature to select the primary video display The options are IGD and PCIe RC6 Render Standby Select Enabled to enable render standby support This is a...

Страница 66: ...ed by internal graphics devices GTT Stolen Memory and TSEG respectively if these devices are enabled The options are 2 GB 2 25 GB 2 5 GB 2 75 GB and 3 GB South Bridge HD Audio Configuration HD Audio C...

Страница 67: ...ture to set the Active State Power Management ASPM level for a PCI E device Select Auto for the system BIOS to automatically set the ASPM level based on the system configuration Select Disabled to dis...

Страница 68: ...troller Interface support on a pre boot drive specified by the user The options are Enable and Disable XHCI Hand Off This is a work around solution for operating systems that do not support XHCI Exten...

Страница 69: ...d Disabled Spin Up Device When the value of an edge detect or the value of an image binary pixel of a device is from 0 to 1 select Enabled to allow the PCH to start a COMRESET initialization sequence...

Страница 70: ...ction The options are Disabled and Enabled Storage Hierarchy Use this feature to disable or enable storage hierarchy for cryptographic protection The options are Disabled and Enabled Endorsement Hiera...

Страница 71: ...n the CPU The High Precision Event Timer is used to replace the 8254 Programmable Interval Timer The options are Disable and Enable Headless Support Enable this feature for the system to function with...

Страница 72: ...terrupt Request address of Serial Port 2 Select Auto to allow the BIOS to automatically assign the base I O and IRQ address to a serial port specified The options are Auto IO 2F8h IRQ 3 IO 3F8h IRQ 3...

Страница 73: ...gs This feature displays the base I O port address and the Interrupt Request address of a serial port specified by the user Change Settings This feature specifies the base I O port address and the Int...

Страница 74: ...computer used by the user COM1 Terminal Type This feature allows the user to select the target terminal emulation type for Console Redirection Select VT100 to use the ASCII Character set Select VT100...

Страница 75: ...eature to set the flow control for Console Redirection to prevent data loss caused by buffer overflow Send a Stop signal to stop sending data when the receiving buffer is full Send a Start signal to s...

Страница 76: ...n key support Select ANSI to use the Extended ASCII Character Set Select VT UTF8 to use UTF8 encoding to map Unicode characters into one or more bytes The options are VT100 VT100 VT UTF8 and ANSI COM2...

Страница 77: ...Enabled COM2 Resolution 100x31 Select Enabled for extended terminal resolution support The options are Disabled and Enabled COM2 Legacy OS Redirection Resolution Use this feature to select the number...

Страница 78: ...of 1 s in data bits is even Select Odd if the parity bit is set to 0 and the number of 1 s in data bits is odd Select None if you do not want to send a parity bit with your data bits in transmission...

Страница 79: ...Console Redirection Settings Use this feature to specify how the host computer will exchange data with the client computer which is the remote computer used by the user The options are Enabled and Di...

Страница 80: ...o start sending data when the receiving buffer is empty The options are None and Hardware RTS CTS COM4 VT UTF8 Combo Key Support Select Enabled to enable VT UTF8 Combination Key support for ANSI VT100...

Страница 81: ...M1 and COM2 Terminal Type Use this feature to select the target terminal emulation type for Console Redirection Select VT100 to use the ASCII character set Select VT100 to add color and function key s...

Страница 82: ...pe to be loaded for the add on card in this slot The options are Disabled Legacy and EFI If Onboard LAN Option ROM Type is set to Lagacy Onboard LAN1 LAN2 Option ROM will become available for configur...

Страница 83: ...lt setting is 0 Media detect count Use this option to specify the number of times media will be checked Press or on your keyboard to change the value The default setting is 1 iSCSi Configuration iSCSI...

Страница 84: ...PBA number is a nine digit number i e 010B00 000 located near the serial number Device Name This feature displays the adapter device name Chip Type This feature displays the network adapter chipset n...

Страница 85: ...ire the password when entering setup and at each bootup The options are Setup and Always Setup Administrator Password Use this feature to set the administrator password which is required to enter the...

Страница 86: ...t by the manufacturer The options are Disabled and Enabled If the feature above is set to Enabled the next four features are available for configuration Install Factory Default Keys Select Yes to inst...

Страница 87: ...o load the KEK from a file The options are Yes and No Delete Var Select Ok to confirm the deletion of KEK from NVRAM Authorized Signatures Save to File Select Yes to save the db from the manufacturer...

Страница 88: ...from a file The options are Yes and No Set New Var Select Yes to load the dbt from the manufacturer s defaults Select No to load the dbt from a file The options are Yes and No Append Key Select Yes t...

Страница 89: ...tions are LEGACY UEFI and DUAL Fixed Boot Order Priorities This option prioritizes the order of bootable devices that the system can boot from Press Enter on each entry from top to bottom to select de...

Страница 90: ...boot devices Boot Option 1 UEFI NETWORK Drive BBS Priorities This feature allows the user to specify which UEFI network drive devices are boot devices Boot Option 1 Boot Option 2 Delete Boot Option Us...

Страница 91: ...anges and Exit from the Exit menu and press Enter Save Changes and Reset When you have completed the system configuration changes select this option to save all changes made and reset the system Save...

Страница 92: ...the user to save any changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defaults from the Exit menu and press Enter Use this feature to retrieve use...

Страница 93: ...he boot up procedure If a fatal error occurs you should consult with your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The tab...

Страница 94: ...t http www supermicro com support manuals AMI BIOS POST Codes User s Guide When BIOS performs the Power On Self Test it writes checkpoint codes to I O port 0080h If the computer cannot complete the bo...

Страница 95: ...nd utilities it contains You may also use a utility to extract the ISO file if preferred After creating a CD DVD with the ISO files insert the disk into the CD DVD drive on your system and the display...

Страница 96: ...tions in a command line or web based interface in Windows and Linux operating systems The program monitors system health information such as CPU temperature system voltages system power consumption fa...

Страница 97: ...installing or configuring components These warnings may also be found on our website at http www supermicro com about policies safety_information cfm Battery Handling Warnung Bei Einsetzen einer fals...

Страница 98: ...fingsgevaar indien de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt Gebruikte batterijen dienen overeenkomst...

Страница 99: ...tos nacionales Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme comp tent...

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