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Chapter 7: Troubleshooting and Support

7.1 Information Resources

Website

A great deal of information is available on the Supermicro website,

supermicro.com

•

Specifications for servers and other hardware are available by clicking the menu icon, then

selecting the

Products

option.

•

The

Support

option offers downloads (manuals, BIOS/BMC, drivers, etc.), FAQs, RMA,

warranty, and other service extensions.

Direct Links for the 530AD-I System

Web

SYS-

530AD-I

specifications page

C9Z590-CG motherboard page

for links to the Quick Reference Guide, User Manual, validated

storage drives, etc.

Direct Links for General Support and Information

Frequently Asked Questions
Add-on card descriptions
TPM User Guide

General Memory Configuration Guide:

X12

Figure 7-1. Supermicro Website

Chapter 7

Troubleshooting and Support

Содержание 530AD-I

Страница 1: ...USER S MANUAL Revision 1 0a SuperWorkstation 530AD I ...

Страница 2: ...lass A device or in residential environment for Class B device This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required...

Страница 3: ... drivers and utilities https www supermicro com wdl Product safety info http www supermicro com about policies safety_information cfm If you have any questions please contact our support team at support supermicro com This manual may be periodically updated without notice Please check the Supermicro website for possible updates to the manual revision level Secure Data Deletion A secure data deleti...

Страница 4: ...cautions 18 2 4 Installing the GPU 19 Chapter 3 Maintenance and Component Installation 3 1 Removing Power 20 3 2 Accessing the System 20 Side Covers 20 Front Bezel 21 3 3 Static Sensitive Devices 22 Precautions 22 3 4 Processor and Heatsink Installation 23 Installing the LGA1200 Processor 23 Installing an Active CPU Heatsink with Fan 26 Removing an Active CPU Heatsink with Fan 27 3 5 M 2 Installat...

Страница 5: ...utput Ports 48 Rear I O Ports 48 Front Control Panel LEDs 51 4 4 Jumpers 53 4 5 LED Indicators 55 Chapter 5 Software 5 1 Microsoft Windows OS Installation 57 5 2 Driver Installation 59 5 3 SuperDoctor 5 60 Chapter 6 Optional Components 6 1 Optional Parts List 61 Chapter 7 Troubleshooting and Support 7 1 Information Resources 62 Website 62 Direct Links for the 530AD I System 62 Direct Links for Gen...

Страница 6: ...lear 66 7 4 Where to Get Replacement Components 66 7 5 Reporting an Issue 66 Technical Support Procedures 66 Returning Merchandise for Service 67 Vendor Support Filing System 67 7 6 Feedback 67 7 7 Contacting Supermicro 68 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications Appendix C BSMI RoHS Certification ...

Страница 7: ...er B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma supermicro nl Customer Support Website www supermicro nl Asia Pacific Address Super Micro Computer Inc 3F No 150 Jian 1st Rd Zhonghe Dist New Taipei City 235 Taiwan R O C Tel 886 2 8226 3990 Fax 886 2 82...

Страница 8: ...rt Up to four 3 5 SATA or 2 5 HDD or SSD drives One PCIe 4 0 x4 and two PCIe 3 0 x4 NVMe M 2 drives Expansion Slots Slot 5 PCIe 4 0 x16 Slot 7 PCIe 4 0 x16 Slot 1 PCIe 3 0 x1 Slot 3 PCIe 3 0 Slot 5 and Slot 7 can be configured as 16 NA or 8 8 I O Ports Four SATA 6Gbps ports Two USB 3 2 Gen 1 ports front Six USB 2 0 ports two header four rear Two USB 3 2 Gen 2 ports rear Three USB 3 2 Gen 2x2 ports...

Страница 9: ...iew Figure 1 1 Front View Front Control Panel Front 5 25 Drive Bay Front 5 25 Drive Bay Front Bezel Screen System Features Front Feature Description Front Control Panel Front control panel with LEDs and buttons see preceding page Front 5 25 Drive Bay Drive bay for 3 5 HDDs 2 5 HDDs SSDs or removable media devices Front Bezel Screen Front grille with dust filter ...

Страница 10: ...D LED Indicates hard drive activity when flashing 5 Reset Button The reset button is used to reboot the system 6 Power Button The main power button is used to apply or remove power from the power supply to the workstation Turning off system power with this button removes the main power but maintains standby power To perform maintenance tasks you must also unplug the system before servicing The pow...

Страница 11: ...ystem Features Rear Feature Description Rear I O Ports For details see 4 3 Input Output Ports PCIe 4 0 x16 Slot Two PCIe 4 0 x16 slots PCIe 3 0 x1 Slot Two PCIe 3 0 x1 slots PCIe 4 0 x16 Slot PCIe 4 0 x16 Slot PCIe 3 0 x1 Slot PCIe 3 0 x1 Slot Rear I O Ports 1 2 3 4 ...

Страница 12: ...apter 1 Introduction Expansion Slot Locations Item Description 1 Slot 7 PCIe 4 0 x16 2 Slot 5 PCIe 4 0 x16 3 Slot 4 PCIe 3 0 x1 4 Slot 1 PCIe 3 0 x1 Slot 5 and Slot 7 can be configured as 16 NA or 8 8 slots ...

Страница 13: ...mm PWM rear exhaust fan CPU Supports 11th Gen Intel Core Processors CPU Cooler Closed loop water cooling optional PCIe M 2 Slots One PCIe 4 0 x4 M 2 slot Two PCIe 3 0 x4 M 2 slots DIMM Slots Four DDR4 DIMM slots support up to 128GB Fans Two 120 mm PWM front intake fans DIMM Slots Rear Exhaust Fan CPU Fans PCIe M 2 Slots CPU Cooler ...

Страница 14: ...USB4 5 USB 10 11 3 2 5Gb PCH SLOT4 PCI E 3 0 X1 I SATA3 I SATA2 CPU SLOT5 PCI E 4 0 X8 IN X 16 I SATA1 I SATA0 CPU SLOT7 PCI E 4 0 X16 SYS_FAN2 SYS_FAN3 USB 0 1 2 3 POWER BUTTON DIMMB1 DIMMB2 DIMMA1 DIMMA2 RESET BUTTON SYS_FAN1 CPU_FAN1 CLEAR CMOS CPU_FAN2 USB 6 3 2 10Gb USB 7 3 2 20Gb LAN1 USB 9 3 2 20Gb USB 8 3 2 10Gb LAN2 DP HDMI SW1 HD AUDIO PCIE M 2 M2 PCIE M 2 M3 PCIE M 2 M1 PCIE M 2 E1 JSD1...

Страница 15: ...est POST Status DIMM POST Blue ON DIMM POST Completion OFF LED1 Onboard Power LED S3 Suspend to RAM LED Power On Green On S3 Green Blinking LED17 WLAN Power On Self Test POST Status WLAN POST Green ON WLAN POST Completion OFF LED18 Bluetooth Device PowWer On Self Test POST Status Bluetooth Device POST Green ON Bluetooth Device POST Completion OFF LED2 PCIe M 2 M2 Socket LED PCIe Device Detected Gr...

Страница 16: ...r JSD1 SATA DOM Disk On Module Power Connector JSTBY1 5V Standby Power Header JTPM1 Trusted Platform Module TPM Port 80 Header Supports TPM 2 0 only LAN1 LAN2 RJ45 1GbE 10GbE LAN Ports PCIE M 2 M1 M2 PCIe 3 0 x4 M 2 M Key Sockets Attached to PCH PCIE M 2 M3 PCIe 4 0 x4 M 2 M Key Socket Attached to CPU PCH SLOT1 4 PCI E 3 0 x1 PCIe 3 0 x1 Slots PCIe 3 0 x1 Link SP1 Internal Speaker Buzzer SYS_FAN1 ...

Страница 17: ... USB 3 2 Gen2 Rear Type A 4 X SATA III SATA III x4 6Gb s Audio Jack Aduio Pin Header USB3 2 Gen2x2 Rear Type C 2 X USB 3 2 Gen1 Header 2 X USB3 2_Gen2 10Gbps TUSB1002 repeater x2 8GT s PCIe3 0_x4 M 2 SOCKET SSD 8GT s PCIe3 0_x4 M 2 SOCKET SSD AMP Head Phone Header DIODE PI3DBS16412 16 0GT s PCIe4 0_x8 PCIe x16 SLOT 7 2 3 16 0GT s PCIe4 0_x8 PCIe4 0_x8 16 0GT s 1 PCIe x 8 in x16 SLOT 5 4 10G LAN2 A...

Страница 18: ...ox in which the system was shipped and note if it was damaged If any equipment appears damaged file a claim with the carrier The system should be situated in a clean dust free area that is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated It will also require a grounded AC power outlet nearby Be sure to read the precautions and considerations noted in...

Страница 19: ...rocessing unit GPU must be installed into one of the PCIe expansion slots If the 2 5 HDD cage is installed the maximum supported GPU size is 320mm If the 2 5 HDD cage is not installed the maximum supported GPU size is 420mm For instructions refer to 3 7 Installing PCIe Expansion Cards ...

Страница 20: ...ystem 2 After the system has completely shut down disconnect the AC power cord s from the power strip or outlet If your system has more than one power supply remove the AC power cords from all power supply modules 3 Disconnect the power cord s from the power supply module s 3 2 Accessing the System The 530AD I has two removable side covers Except for short periods of time do not operate the system...

Страница 21: ...omponent Installation Figure 3 1 Removing the Side Chassis Covers Front Bezel Remove the front bezel by pulling off the bottom first Generally this is only necessary when replacing the front fans Figure 3 2 Removing the Front Bezel ...

Страница 22: ...s Use a grounded wrist strap designed to prevent static discharge Touch a grounded metal object before removing any PCB printed circuit board from its antistatic bag Handle PCBs by their edges only do not touch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the PCBs back into their antistatic bags when not in use Use onl...

Страница 23: ...he socket pins are bent If they are contact your retailer When handling the processor avoid touching or placing direct pressure on the LGA lands gold contacts Improper installation or socket misalignment can cause serious damage to the processor or CPU socket which may require manufacturer repairs Thermal grease is pre applied on a new heatsink No additional thermal grease is needed Refer to the S...

Страница 24: ... to hold the CPU at the North center edge and the South center edge of the CPU South Center Edge North Center Edge 4 Align the small triangle marker on the CPU to its corresponding triangle marker on the load bracket Once it is aligned carefully lower the CPU straight down into the socket Do not drop the CPU on the socket or move it horizontally or vertically Pin 1 ...

Страница 25: ...r lock 8 Close the load plate with the CPU inside the socket Lock the Close 1st lever first then lock the Open 1st lever second Gently push the load levers down to the lever locks CPU properly installed Load lever locked into place Attention You can only install the CPU inside the socket in one direction Make sure that it is properly inserted into the CPU socket before closing the load plate If it...

Страница 26: ...s on the heatsink are aligned with those on the retention mechanism 3 Tighten the screws in the following order Screw 2 Screw 3 Screw 4 4 Once the screws are tightened plug the power connector of cooler into either CPU_ FAN1 or CPU_FAN2 header Notes Screw 1 is not shown in the illustration Graphic drawings included in this manual are for reference only They might look different from the components...

Страница 27: ...install the heatsink to avoid damaging the CPU or other components 1 Unplug the power cord from the power supply and power connector of cooler from fan header on the motherboard 2 Loosen the screws in the order below 3 Gently wiggle the heatsink to loosen it Do not use excessive force when wiggling the heatsink Screw 2 Screw 3 Screw 4 4 Once the heatsink is loosened remove it from the motherboard ...

Страница 28: ...ay not look exactly the same 1 Locate and remove the retaining screws on the M 2 heatsinks 2 With the heatsink removed locate the bundled standoff on the length of M 2 device if necessary Note Three standoffs have been pre installed in the 2280 and 22110 mounting holes and de signed for the heatsink installation To plug the smaller M 2 device please using other standoff bundled in the motherboard ...

Страница 29: ...e screws to secure the heatsink into place Notes DO NOT install the bounded M 2 heatsink refer to step 4 and 5 if the M 2 device has a heatsink installed Please assemble the M 2 heatsink back to the motherboard once the M 2 device has been removed Beware of the direction when assembling the heatsink refer to step 5 ...

Страница 30: ... order and additional memory information General Guidelines for Optimizing Memory Performance For optimal performance use DDR4 memory of the same type size and speed Mixed DIMM speeds can be installed However all DIMMs will run at the speed of the slowest DIMM The motherboard will support odd numbered modules one or three modules installed However to achieve the best memory performance a balanced ...

Страница 31: ...h DIMM slot 3 Push the release tab outwards to unlock the slot 4 Align the notch on the end of the module against the receptive point on the end of the slot 5 Press both ends of the module straight down into the slot until the module snaps into place 6 Push the release tab to the lock position to secure the module into the slot DIMM Removal Reverse the steps above to remove the DIMM modules from t...

Страница 32: ...her side down until the clamp snaps over it Note Handle used batteries carefully Do not damage the battery in any way a damaged battery may release hazardous materials into the environment Do not discard a used battery in the garbage or a public landfill Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery properly 3 7 PCIe Expan...

Страница 33: ... drive e g DVD or a storage device 3 5 HDD 2 5 HDD or solid state drive Four 2 5 drives in removable center cage Three 2 5 or 3 5 drives in each of two removable combination cages The hard drives are mounted in drive carriers to simplify their installation and removal from the chassis Both procedures can be performed without removing power from the system Figure 3 4 Drive Bays Removable Center Cag...

Страница 34: ...as described in Section 3 1 and removing the chassis left side cover as described in Section 3 2 1 Locate and press the release tab for the drive tray in which you want to place the drive 2 Push the drive tray toward the front of the chassis and remove it 3 Secure the storage drive to the drive tray with screws through the bottom of the tray 4 Slide the drive tray into the chassis An audible click...

Страница 35: ...t from the cage Pinch the tabs and pull the bracket out 2 Secure the drive into the mounting bracket For 2 5 drives in the center cage flex the drive bracket and slide the drive inside with the connectors facing the chassis rear For 2 5 drives in a combination cage use screws through the bottom of the bracket to secure the drive with the connectors facing the chassis rear For 3 5 drives in a combi...

Страница 36: ...36 Chapter 3 Maintenance and Component Installation Figure 3 8 Mounting Tray for 3 5 Drive Figure 3 9 Mounting Tray for 2 5 Drive ...

Страница 37: ...be installed on the chassis top 120mm or 140mm One 120 mm fan can be installed on the chassis bottom It is very important that the chassis top cover is properly installed and forms a tight seal so that the cooling air can circulate through the chassis Figure 3 10 Standard Fan Placement Rear Fan Front Fans Adding or Replacing Fans To replace the standard front fans remove the chassis front dust fil...

Страница 38: ...38 Chapter 3 Maintenance and Component Installation Figure 3 11 All Possible Fan Placements ...

Страница 39: ... fan A 240 mm radiator can be place under the top of the chassis Consult your water cooling kit instructions for installation Air Flow Verify that cables do not obstruct the cooling airflow Dust Filters The chassis has two magnetic dust filters one on the top and one on the bottom and a dust filter that covers the front fans Dust filters can be removed and cleaned to improve system air flow circul...

Страница 40: ...with the bottom hinge points then push the top edge into place Push the top center until it clicks The top and bottom magnetic filters can also be removed for cleaning Power Supply The 530AD I has a 750 watt power supply module Mount the power supply on the rear floor of the chassis The power supply can be mounted with the fan facing either up or down Top Magnetic Dust Filter Bottom Magnetic Dust ...

Страница 41: ...oard Manual Please review the Safety Precautions in Appendix A before installing or removing components 4 1 Power Connections Power Connections ATX Power Supply Connector The 24 pin power supply connector JPW1 meets the ATX SSI EPS 12V specification You must also connect the 8 pin JPW2 processor power connector to the power supply ATX Power 24 pin Connector Pin Definitions Pin Definition Pin Defin...

Страница 42: ...to the table below for pin definitions 8 pin Power Pin Definitions Pin Definition 1 4 Ground 5 8 12V Required Connection Important To provide adequate power supply to the motherboard be sure to connect the 24 pin ATX PWR and the 8 pin PWR connectors to the power supply Failure to do so may void the manufacturer warranty on your power supply and motherboard ...

Страница 43: ...in definitions Fan Headers Pin Definitions Pin Definition 1 Ground Black 2 2A 12V Red 3 Tachometer 4 PWM_Control Pump Power Header This motherboard has one 12V header for optional CPU liquid cooling systems When using a liquid cooling system attach the pump power cable to the 12V_PUMP_PWR1 header Pump Power Header Pin Definitions Pin Definition 1 Ground Black 2 2A 12V Red 3 N A 4 N A Chassis Intru...

Страница 44: ...oard Power LED header is located at JLED1 This Power LED header is connected to the Front Control Panel located at JF1 to indicate the status of system power Refer to the table below for pin definitions Power LED Header Pin Definitions Pin Definition 1 VCC 2 Connection to PWR LED in JF1 3 Connection to PWR LED in JF1 White Light LED Header This 4 pin connector provides the connection to white ligh...

Страница 45: ...dby Power Header Pin Definitions Pin Definition 1 5V Standby 2 Ground 3 Wake up M 2 Sockets M 2 sockets are designed for devices such as memory cards wireless adapters etc These devices must conform to the PCIe M 2 specifications formerly known as NGFF There are three M 2 sockets M Key located on the motherboard Refer to the table below for more information Sockets Bus Interface Form Factors RAID ...

Страница 46: ...he motherboard This header allows you to connect the motherboard to a front panel audio control panel if needed Connect an audio cable to the audio header to use this feature not supplied Refer to the table below for pin definitions 10 Pin Audio Header Pin Definitions Pin Definition Pin Definition 1 Microphone_Left 6 Ground 2 Audio_Ground 7 Jack_Detect 3 Microphone_Right 8 Key 4 Audio_Detect 9 Lin...

Страница 47: ...ort 80 Header A Trusted Platform Module TPM Port 80 header is located at JTPM1 to provide TPM support and Port 80 connection Use this header to enhance system performance and data security Refer to the table below for pin definitions Please go to the following link for more information on the TPM http www supermicro com manuals other TPM pdf TPM Port 80 Header Pin Definitions Pin Definition Pin De...

Страница 48: ... 3 2 10 12 11 13 15 14 16 Rear I O Ports Description Description 1 DisplayPort 1 4a 9 USB9 USB 3 2 Gen 2x2 20Gb Type C 2 HDMI Port 2 0b 10 SW1 CLEAR CMOS 3 USB0 1 2 3 USB 2 0 Type A 11 Center LFE Out 4 Ethernet RJ45 1GbE Port 1 12 Surround Out 5 USB6 USB 3 2 Gen 2 10Gb Type A 13 S PDIF Out 6 USB7 USB 3 2 Gen 2x2 20Gb Type C 14 Line In 7 Ethernet RJ45 10GbE Port 2 15 Line Out 8 USB8 USB 3 2 Gen 2 1...

Страница 49: ...rn 8 12 D SuperSpeed Transmitter 9 11 D Differential Pair Front Panel USB 12 3 2 Gen 2x2 Pin Definitions Pin Definition Pin Definition Pin Definition 1 VBUS 5 RX1 9 NC 13 TX2 17 GND 2 TX1 6 RX1 10 NC 14 GND 18 D 3 TX1 7 VBUS 11 VBUS 15 RX2 19 D 4 GND 8 CC1 12 TX2 16 RX2 20 CC2 Back Panel High Definition Audio HD Audio This motherboard features a 7 1 2 Channel High Definition Audio HDA codec that p...

Страница 50: ...cluded LAN Ports Two RJ45 Ethernet LAN ports LAN1 LAN2 are located on the I O back panel to provide network connections These ports accept RJ45 type cables Note Please refer to LAN LEDs for LAN LED information LAN1 Port Pin Definitions Pin Definition Pin Definition 19 SGND 28 SGND 20 TD0 29 Link 1000 LED Yellow 3V3SB 21 TD0 30 Link 100 LED Green 3V3SB 22 TD1 31 P3V3SB 23 TD1 32 Act LED 24 TD2 33 G...

Страница 51: ...ED 2 NIC1 LED Reset Button 1 HDD LED POWER LED Reset PWR POWER LED Ground Ground X X HDD LED NIC1 LED Overheat Fan Fail LED 16 15 NIC2 LED NIC2 LED Power LED The Power LED connection is located on pins 15 and 16 of JF1 Refer to the table below for pin definitions Power LED Pin Definitions JF1 Pin Definition 15 Power LED 16 Vcc HDD LED The HDD LED connection is located on pins 13 and 14 of JF1 Atta...

Страница 52: ...itions Power Button Pin Definitions JF1 Pin Definition 1 Ground 2 Power Button NIC1 NIC2 LAN1 LAN2 LED The NIC Network Interface Controller LED connection for LAN1 LAN2 is located on pins 9 11 and 10 12 of JF1 Attach an LED indicator to this header to display network activity Refer to the table below for pin definitions NIC1 NIC2 LED Pin Definitions JF1 Pin Definition 9 11 NIC2 NIC1 LED 10 12 Vcc ...

Страница 53: ...used to clear the saved system setup configuration stored in the CMOS chip All the settings will be erased and restored to the factory defaults after pressing this button In this motherboard there are two buttons which built in this function One is the SW1 button located on the I O back panel and the other is the Clear CMOS button located next to the Reset Button Power Button In addition to the so...

Страница 54: ...ngs Manufacturing Mode Jumpers Settings Pin Definition 1 2 Normal Default 2 3 Manufacture Mode Watch Dog Watch Dog JWD1 is a system monitor that can reboot the system when a software application hangs Close pins 1 and 2 to reset the system if an application hangs Close pins 2 and 3 to generate a non maskable interrupt signal for the application that hangs Refer to the table below for jumper settin...

Страница 55: ...isconnect the power cable before removing or installing any component Refer to the layout below for the location of LED Power LED Indicator LED Status Status Definition Off System Off On System on or System off and PWR Cable Connected M 2 LED Three M 2 LEDs are provided and indicated the status of connected M 2 devices When a M 2 LED is blinking its corresponding M 2 device is functioning normally...

Страница 56: ...eader on the motherboard Refer to the tables below for more information CPU LED State LED Color Definition Yellow CPU POST Working Off CPU POST Completed DIMM LED State LED Color Definition Blue DIMM POST Working Off DIMM POST Completed VGA LED State LED Color Definition Green VGA POST Working Off VGA POST Completed BOOT LED State LED Color Definition Orange BOOT POST Working Off BOOT POST Complet...

Страница 57: ... supermicro com support manuals Installing the OS 1 Create a method to access the MS Windows installation ISO file That might be a DVD perhaps using an external USB SATA DVD drive or a USB flash drive or the BMC KVM console 2 Retrieve the proper RST RSTe driver Go to the Supermicro web page for your motherboard and click on Download the Latest Drivers and Utilities select the proper driver and cop...

Страница 58: ...river browse the USB flash drive for the proper driver files For RAID choose the SATA sSATA RAID driver indicated then choose the storage drive on which you want to install it For non RAID choose the SATA sSATA AHCI driver indicated then choose the storage drive on which you want to install it 5 Once all devices are specified continue with the installation 6 After the Windows OS installation has c...

Страница 59: ...her option is to go to the Supermicro website at http www supermicro com products Find the product page for your motherboard and Download the Latest Drivers and Utilities Insert the flash drive or disk and the screenshot shown below should appear Figure 5 3 Driver Tool Installation Screen Note Click the icons showing a hand writing on paper to view the readme files for each item Click the computer...

Страница 60: ...e Network Management Protocol SNMP SuperDoctor 5 comes in local and remote management versions and can be used with Nagios to maximize your system monitoring needs With SuperDoctor 5 Management Server SSM Server you can remotely control power on off and reset chassis intrusion for multiple systems with SuperDoctor 5 or BMC SuperDoctor 5 Management Server monitors HTTP FTP and SMTP services to opti...

Страница 61: ...s List Optional Parts List Description Part Number High Performance Active CPU Heat Sink SNK P0051AP4 High Performance Close looped Liquid Cooling Kit for the CPU SNK P3017A Black LITE ON 5 25 HH 24X DVD RW SATA Drive PBF DVM LTE DVDRW24 HBT Y Split Big 4 pin to Two RA SATA Power Extension 15 cm 18AWG CBL 0082L SATA INT ROUND ST ST 70 cm 30AWG CBL SAST 0624 ...

Страница 62: ...n offers downloads manuals BIOS BMC drivers etc FAQs RMA warranty and other service extensions Direct Links for the 530AD I System Web SYS 530AD I specifications page C9Z590 CG motherboard page for links to the Quick Reference Guide User Manual validated storage drives etc Direct Links for General Support and Information Frequently Asked Questions Add on card descriptions TPM User Guide General Me...

Страница 63: ... motherboard and the chassis 2 Make sure that the ATX power connectors are properly connected 3 Check that the 115V 230V switch if available on the power supply is properly set 4 Turn the power switch on and off to test the system if applicable 5 Check the CPU socket for bent pins and make sure the CPU is fully seated 6 The battery on your motherboard may be old Check to verify that it still suppl...

Страница 64: ...the same RAM type and speed for all DIMMs in the system 3 Make sure that you are using the correct type of non ECC UDIMM DDR4 modules recommended by the manufacturer 4 Check for bad DIMM modules or slots by swapping a single module among all memory slots and check the results Losing the System s Setup Configuration 1 Make sure that you are using a high quality power supply A poor quality power sup...

Страница 65: ... of installation Make sure that the devices used for installation are working properly including boot devices such as CD 2 Cable connection Check to make sure that all cables are connected and working properly 3 Using the minimum configuration for troubleshooting Remove all unnecessary components starting with add on cards first and use the minimum configuration but with a CPU and a memory module ...

Страница 66: ...ps If your system was purchased through a distributor or reseller please contact them for troubleshooting services They have the best knowledge of your specific system configuration 1 Please review the Troubleshooting Procedures in this manual and Frequently Asked Questions on our website before contacting Technical Support 2 BIOS upgrades can be downloaded from our website Note Not all BIOS can b...

Страница 67: ...erial If these are no longer available be sure to pack the chassis securely using packaging material to surround the chassis so that it does not shift within the carton and become damaged during shipping This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration misuse abuse or improper maintenance of products During the warr...

Страница 68: ...om Europe Address Super Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma supermicro nl Customer Support Website www supermicro nl Asia Pacific Address Super Micro Computer Inc 3F No 150 Jian 1st Rd Zhonghe Dist New Taipei City 235 Taiwan R ...

Страница 69: ...ing or configuring components in the Supermicro chassis These warnings may also be found on our website at http www supermicro com about policies safety_information cfm Warning Definition 警告の定義この警告サインは危険を意味します人身事故につながる可能性がありますのでいずれの機器でも動作させる前に電気回路に含まれる危険性に注意して標準的な事故防止策に精通して下さい此警告符号代表危险您正处于可能受到严重伤害的工作环境中在您使用设备开始工作之前必须充分意识到触电的危险并熟练掌握防止事故发生的标准工作程序请根据每项警告结尾的声明号码找到此设备的安全性警告说明的翻译文本此警告符號代表危...

Страница 70: ... encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo GUARDE ESTAS INSTRUCCIONES IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d avertissement indique un danger Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels Avant de travailler sur un équipement soyez conscient des dangers...

Страница 71: ...tie betrokken risico s en dient u op de hoogte te zijn van de standaard procedures om ongelukken te voorkomen Gebruik de nummers aan het eind van elke waarschuwing om deze te herleiden naar de desbetreffende locatie BEWAAR DEZE INSTRUCTIES Installation Instructions Warning Read the installation instructions before connecting the system to the power source 設置手順書システムを電源に接続する前に設置手順書をお読み下さい警告将此系统连...

Страница 72: ... 연결하기 전에 설치 안내를 읽어주십시오 Waarschuwing Raadpleeg de installatie instructies voordat u het systeem op de voedingsbron aansluit サーキットブレーカーこの製品は短絡過電流保護装置がある建物での設置を前提としています保護装置の定格が250 V 20 Aを超えないことを確認下さい警告此产品的短路过载电流保护由建筑物的供电系统提供确保短路保护设备的额定电流不大于 250V 20A 警告此產品的短路過載電流保護由建築物的供電系統提供確保短路保護設備的額定電流不大於 250V 20A Warning This product relies on the building s installation for short circuit overcurr...

Страница 73: ... circuits surtension ce produit dépend de l installation électrique du local Vérifiez que le courant nominal du dispositif de protection n est pas supérieur à 250 V 20 A 경고 이 제품은 전원의 단락 과전류 방지에 대해서 전적으로 건물의 관련 설비에 의존합니다 보호장치의 정격이 반드시 250V 볼트 20A 암페어 를 초과하지 않도록 해야 합니다 Waarschuwing Dit product is afhankelijk van de kortsluitbeveiliging overspanning van uw electrische installatie Controleer of het be...

Страница 74: ...zubringen oder zu entfernen Advertencia El sistema debe ser disconnected de todas las fuentes de energía y del cable eléctrico quitado de los módulos de fuente de alimentación antes de tener acceso el interior del chasis para instalar o para quitar componentes de sistema Attention Le système doit être débranché de toutes les sources de puissance ainsi que de son cordon d alimentation secteur avant...

Страница 75: ...o install replace or service this equipment 機器の設置トレーニングを受け認定された人だけがこの装置の設置交換またはサービスを許可されています警告只有经过培训且具有资格的人员才能进行此设备的安装更换和维修警告只有經過受訓且具資格人員才可安裝更換與維修此設備 Warnung Das Installieren Ersetzen oder Bedienen dieser Ausrüstung sollte nur geschultem qualifiziertem Personal gestattet werden Advertencia Solamente el personal calificado debe instalar reemplazar o utilizar este equipo امداد وحدة من انكه...

Страница 76: ... 警告此裝置僅限安裝於進出管制區域進出管制區域係指僅能以特殊工具鎖頭及鑰匙或其他安全方式才能進入的區域 Attention Il est vivement recommandé de confier l installation le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés Warning This unit is intended for installation in restricted access areas A restricted access area can be accessed only through the use of a special tool lock and key or other means of ...

Страница 77: ...s zones d accès réservés L accès à une zone d accès réservé n est possible qu en utilisant un outil spécial un mécanisme de verrouillage et une clé ou tout autre moyen de sécurité 경고 이 장치는 접근이 제한된 구역에 설치하도록 되어있습니다 특수도구 잠금 장치 및 키 또는 기타 보안 수단을 통해서만 접근 제한 구역에 들어갈 수 있습니다 Waarschuwing Dit apparaat is bedoeld voor installatie in gebieden met een beperkte toegang Toegang tot dergelijke gebieden kunnen al...

Страница 78: ...aza de manera incorrecta Reemplazar la batería exclusivamente con el mismo tipo o el equivalente recomendado por el fabricante Desechar las baterías gastadas según las instrucciones del fabricante 電池の取り扱い電池交換が正しく行われなかった場合破裂の危険性があります交換する電池はメーカーが推奨する型または同等のものを使用下さい使用済電池は製造元の指示に従って処分して下さい警告电池更换不当会有爆炸危险请只使用同类电池或制造商推荐的功能相当的电池更换原有电池请按制造商的说明处理废旧电池警告電池更換不當會有爆炸危險請使用製造商建議之相同或功能相當的電池更換原有電池請按 ...

Страница 79: ...ndant Power Supplies Warning This unit might have more than one power supply connection All connec tions must be removed to de energize the unit 冗長電源装置このユニットは複数の電源装置が接続されている場合がありますユニットの電源を切るためにはすべての接続を取り外さなければなりません警告此部件连接的电源可能不止一个必须将所有电源断开才能停止给该部件供电警告此裝置連接的電源可能不只一個必須切斷所有電源才能停止對該裝置的供電 Warnung Dieses Gerät kann mehr als eine Stromzufuhr haben Um sicherzustellen dass der Einheit kein trom ...

Страница 80: ...ás de una conexión para fuentes de alimentación Para cortar por completo el suministro de energía deben desconectarse todas las conexiones Attention Cette unité peut avoir plus d une connexion d alimentation Pour supprimer toute tension et tout courant électrique de l unité toutes les connexions d alimentation doivent être débranchées אחד מספק יותר קיים אם אזהרה לרוקן מנת על החיבורים כל את להסיר י...

Страница 81: ...n auf Vorsicht bei der Wartung Advertencia Cuando el sistema está en funcionamiento el voltaje del plano trasero es peligroso Tenga cuidado cuando lo revise Attention Lorsque le système est en fonctionnement des tensions électriques circulent sur le fond de panier Prendre des précautions lors de la maintenance Warning Hazardous voltage or energy is present on the backplane when the system is opera...

Страница 82: ...후면판 Backplane 에는 위험한 전압이나 에너지가 발생 합니다 서비스 작업 시 주의하십시오 Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is Voorzichtigheid is geboden tijdens het onderhoud Attention L équipement doit être installé conformément aux normes électriques nationales et locales 警告设备安装必须符合本地与本国电气法规警告設備安裝必須符合本地與本國電氣法規 Warning Installation of the equipment must c...

Страница 83: ... 本產品的廢棄處理應根據所有國家的法律和規章進行 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen Warning Ultimate disposal of this product should be handled according to all national laws and regulations Advertencia Al deshacerse por completo de este producto debe seguir todas las leyes y reglamentos nacionales הארצי החשמל חוקי תיאום אזהרה והארציים המקומיים החשמל לח...

Страница 84: ...oving parts Keep away from moving fan blades The fans might still be turning when you remove the fan assembly from the chassis Keep fingers screwdrivers and other objects away from the openings in the fan assembly s housing ファンホットスワップの警告警告回転部品に注意運転中は回転部羽根に触れないでくださいシャーシから冷却ファン装置を取り外した際ファンがまだ回転している可能性がありますファンの開口部に指ドライバーおよびその他のものを近づけないで下さい警告警告危险的可移动性零件请务必与转动的风扇叶片保持距离当您从机架移除风扇装置风...

Страница 85: ...du châssis Prenez garde à ce que doigts tournevis et autres objets soient éloignés du logement du bloc ventilateur 경고 움직이는 위험한 부품 회전하는 송풍 날개에 접근하지 마세요 섀시로부터 팬 조립품을 제거할 때 팬은 여전히 회전하고 있을 수 있습니다 팬 조림품 외관의 열려있는 부분들로부터 손가락 및 스크류드라이버 다른 물체들이 가까이 하지 않도록 배치해 주십시오 Waarschuwing Gevaarlijk bewegende onderdelen Houd voldoende afstand tot de bewegende ventilatorbladen Het is mogelijk dat de ventilator nog draa...

Страница 86: ...ドサイズやプラグと共に使用下さい他のケーブルやアダプタを使用すると故障や火災の原因になることがあります電気用品安全法は ULまたはCSA認定のケーブル UL CSAマークがコードに表記を Supermicro が指定する製品以外に使用することを禁止しています警告安装此产品时请使用本身提供的或指定的或采购的连接线电源线和电源适配器包含遵照当地法规和安全要求的合规的电源线尺寸和插头使用其它线材或适配器可能会引起故障或火灾除了Supermicro所指定的产品电气用品和材料安全法律规定禁止使用未经UL或CSA认证的线材线材上会显示UL CSA符号警告安裝此產品時請使用本身提供的或指定的或採購的連接線電源線和電源適配器包含遵照當地法規和安全要求的合規的電源線尺寸和插頭使用其它線材或適配器可能會引起故障或火災除了Supermicro所指定的產品電氣用...

Страница 87: ...בה םייק רוסיא שמתשהל םילבכב םיכמסומה ב UL וא ב CSA רשאכ עיפומ םהילע דוק לש UL CSA רובע לכ רצומ ילמשח רחא אלא קר רצומב רשא םאתוה י ע Supermicro דבלב دنع بيكرت جتنملا مق مادختساب تاليصوتلا ةرفوتملا وأ ةددحملا وأ مق ءارشب تالباكلا ةيئابرهكلا تالوحمو رايتلا ددرتملا عم مازتلالا نيناوقب تابلطتمو ةمالسلا ةيلحملا امب يف كلذ مجح لصوملا سباقلاو ميلسلا مادختسا يأ تالباك تالوحمو ىرخأ دق ببستي يف لطع وأ قيرح ر...

Страница 88: ...het aansluiten van het Product uitsluitend gebruik maken van de geleverde Kabels of een andere geschikte aan te schaffen Aansluitmethode deze moet altijd voldoen aan de lokale voorschriften en veiligheidsnormen inclusief de juiste kabeldikte en stekker Het gebruik van niet geschikte Kabels en of Adapters kan een storing of brand veroorzaken Wetgeving voor Elektrische apparatuur en Materiaalveiligh...

Страница 89: ...SATA drive bays Two 5 25 drive bays Expansion Slots Slot 5 PCIe 4 0 x16 Slot 7 PCIe 4 0 x16 Slot 1 PCIe 3 0 x1 Slot 3 PCIe 3 0 Slot 5 and Slot 7 can be configured as 16 NA or 8 8 slots Input Output Four SATA 6Gbps ports Two USB 3 2 Gen 1 ports front Six USB 2 0 ports two header four rear Two USB 3 2 Gen 2 ports rear Three USB 3 2 Gen 2x2 ports rear One COM port Motherboard C9Z590 CG Length 12 widt...

Страница 90: ...CISPR 32 CISPR 24 CISPR 35 BS EN 61000 3 2 BS EN 61000 3 3 BS EN 61000 4 2 BS EN 61000 4 3 BS EN 61000 4 4 BS EN 61000 4 5 BS EN 61000 4 6 BS EN 61000 4 8 BS EN 61000 4 11 Product Safety 2014 35 EU LVD Directive UL CSA 62368 1 USA and Canada Electrical Equipment Safety Regulations 2016 IEC BS EN 62368 1 Environment 2011 65 EU RoHS Directive EC 1907 2006 REACH 2012 19 EU WEEE Directive California P...

Страница 91: ...及超出0 01 wt 係指限用物質之百分比含量超出百分比含量基準值備考2 係指該項限用物質之百分比含量未超出百分比含量基準值備考3 係指該項限用物質為排除項目 Declaration of the Presence Condition of the Restricted Substances Marking Equipment name Type designation Type Restricted substances and its chemical symbols Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of prese...

Страница 92: ...92 Appendix C BSMI RoHS Certification 輸入額定 100 240V 60 50Hz 10 5A 使用者不能任意拆除或替換內部配備報驗義務人之姓名或名稱美超微電腦股份有限公司報驗義務人之地址新北市中和區建一路 150 號 3 樓 ...

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