Page | 12
WARRANTY
Manufacturer only warrants to the original purchaser at the original installation address of
purchaser (collectively, the “Buyer”) the hot water generator and its components as
manufactured by the Manufacturer (the "Product") to be free from defects in materials and
workmanship, under normal use and service for the period of time identified below
beginning from the date of Purchase. Manufacturer Warranty is only offered if the
Manufacturer products are installed by a licensed contractor In accordance with National
and Local Codes having jurisdiction governing the installing area, and installed to
Manufacturer Specifications using all included components supplied by Manufacturer and
other parts that may be required to protect equipment.
Warranty for the following units:
MODEL NUMBER
WARRANTY
IR-30
2 Years
IR-234
2 Years
IR-245
2 Years
IR-260
2 Years
IR-288
2 Years
IR-14K220
5 Years Heating Element/3 Years Parts
IR-18K220
5 Years Heating Element/3 Years Parts
This warranty will replace the unit in its entirety should it be defective without repair
determined by Manufacturer for the period above and warranty shall remain in effect from
the original purchase date only. A repair fee will be in place depending on the unit. If faster
shipping service is desired, the Buyer must select and pay.
SUCH WARRANTIES DO NOT COVER:
•
Product misuse, tampering or misapplication, accidental damage, or improper
installation.
•
Product failure caused by chemical corrosion, or freezing.
•
Product failure due to lightning, flood or other natural or manmade calamities.
•
Costs incurred for shipping, delivery, handling, and/or administrative charges.
•
Labor charges of any kind.
Manufacturer shall not be liable for incidental, consequential, special or contingent damages
or expenses arising, directly or indirectly, from any defect in the hot water generator or the
use of the hot water heater.
Manufacturer shall not be liable for any water damage arising, directly or indirectly, from
any defect in the hot water heater component part(s) or from its use.
Buyer obligation under the terms of purchase and sale require that Warranty Registration
must be returned within the prescribed timeframe (within 30 calendar days) and retain all
proof of purchase, installer receipts for Warranty in order to protect Buyer’s rights and
obtain Manufacturer’s Warranty benefits. The Warranty resides with the Buyer with proof of
purchase; not simply with an individual in possession of a Product.
https://www.supergreenusa.com/support/warranty-registration/
