www.SuperaCo.com
© SUPERA, 201
5
Version
1
|
September
201
5
LIMITED WARRANTY
SUPERA
ICE MACHINE
EQUIPMENT MODELS:
Undercounter Ice Machines
[
UIM-240FA, UIM-300FA
]
Modular Ice Machines
[
MIM-500FA, MIM-650FA, MIM-900FA, MIM-1000FA
]
Combination Ice Machines
[MIM-500FA_IB-350, MIM-500FA_IB-500, MIM-650FA_IB-350, MIM
-
650FA_IB-500, MIM
-
900FA_IB-500,
MIM
-
1000FA_IB-500]
Claims:
All claims for parts or labor must be made directly through
SUPERA, LLC
. All claims should include: model number of the unit, the serial
number of the cabinet, proof of purchase, date of installation, and all pertinent information supporting the alleged defect. In case of compressor
replacement under warranty, either compressor or compressor tag must be returned to
SUPERA, LLC
along with above listed information. Failure to
comply with warranty policies will result in voiding claims. Any service provided without authorization from Supera, LLC will not be covered by Supera,
LLC.
Three
-Year Parts & Labor Warranty: SUPERA, LLC
warrants all new refrigerated components, the cabinet and all parts, to be free from defects in
materials or workmanship, under normal and proper use and maintenance service as specified by
SUPERA, LLC
and upon proper installation (indoor
building only) and start-up in accordance with the instruction packet supplied with each
SUPERA, LLC
unit.
SUPERA
, LLCʼs
obligation under this
warranty is limited to a period of
three
(
3
) years from the date of original purchase.
Any part, covered under this warranty that is determined by
SUPERA, LLC
to have been defective within
three
(
3
) years of original installation date
is limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor warranty shall include ONLY pre-authorized
time and up to sixty miles of travel for the service company.
Additional
Five
-Year Compressor Warranty:
In addition to the
three
(
3
) year warranty stated above,
SUPERA, LLC
warrants its hermetically sealed
compressor to be free from defects in both material and workmanship under normal and proper use and maintenance service for a period of
five
(
5
)
additional years from the date of original installation, but not to exceed five (5) years and three (3) months after purchase.
Compressor determined by
SUPERA, LLC
to have been defective within this extended period will, at
SUPERA
, LLCʼs
discretion, be either repaired or
replaced with a compressor or compressor parts of similar design and capacity.
The
five
(
5
) year extended compressor warranty applies only to hermetically sealed parts of the compressor and does not apply to any other parts or components, including,
but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly or and other electrical components,
etcetera.
Compressor Warranty:
The five-year compressor warranty detailed above will be void if the following procedure is not carefully adhered to:
1. This system contains R404A or R134a refrigerant and Polyol Ester lubricant. The Polyol Ester lubricant has rapid moisture absorbing
qualities.
2. Drier replacement is very important and must be changed when a system is opened for servicing. A620 copper drier or better is highly
recommended.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
4. When compressor is grounded, suction drier and 620 drier or better must be replaced.
5. Compressor must be obtained through
SUPERA, LLC
, unless otherwise specified in writing, through SUPERA
, LLCʼs warranty department.
Not Covered Under This Warranty: SUPERA
, LLCʼs
sole obligation under this warranty is limited to either repair or replacement of parts, subject to
the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered
by this warranty.
Warranty does not cover service requests for free replacement and/or recall parts.
No replacement will be made for any part or assembly which (I) has been subject to an alteration or accident; (II) was used in any way which, in
Supera’s opinion, adversely affects the machines performance; (III) is from a machine on which the serial number has been altered or removed; or, (IV)
uses any replacement part not authorized by Supera. This warranty does not apply to destruction or damage caused by unauthorized service, using
other than Supera authorized replacements, risks of transportation, damage resulting from adverse environmental or water conditions, accidents,
misuse, abuse, improper drainage, interruption in the electrical or water supply, charges related to the replacement of non-defective parts or
components, damage by fire, flood, or acts of God.
Equipment warranty is valid only when installation, service, and preventive maintenance are performed by a Supera authorized distributor, a Supera
authorized service agency, or a Supera Regional Manager, or are in compliance with Supera’s specifications. Supera, LLC reserves the right to refuse
claims made for ice machines or bins no longer installed in the original location. The Limited Warranty does not cover normal maintenance,
adjustments, cleaning or coverage of purchased ice due to equipment failures.
SUPERA, LLC HAS FINAL DESCRETION ON ALL WARRANTY REQUESTS.
NO CONSEQUENTIAL DAMAGES.
SUPERA, LLC
IS NOT RESPONSIBLE FOR ECONOMIC
LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES, SERVICE TECHNICAN ERRORS, OR
DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE REGARDLESS OF WHETHER OR NOT THEY RESULT FROM REFRIGERATION FAILURE. WARRANTY IS
NOT TRANSFERABLE, This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR
TRANSFER SHALL VOID THE WARRANNTIES HEREIN AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER THE WARRANTY PACKET PROVIDED WITH THE UNIT. ALTERATION,
NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FOOD, ACTS OF GOD. SUPERA, LLC is not responsible for the repair or
replacement of any parts that
SUPERA, LLC
determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during
transit or installation, fire, flood, or act of GOD. IMPROPER ELECTRICAL CONNECTIONS. SUPERA, LLC IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT
OF FAILED OR DAMAGED COMPONENTS RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE
DROPS TO THE UNIT. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THERE ARE NO OTHER WARRANTIES,
EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE
THREE
(
3
) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL
FIVE
(
5
) YEAR COMPRESSOR
WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. Outside U.S. and Canada; This warranty does not apply, and
SUPERA, LLC
is not responsible for, any warranty claims made on products sold or used outside the
continent of the United States and Canada. Installation in a residential application will void all warranties.