11
7.FAQ
FAQ
Instructions/Solutions
Fail to turn on
Please check if device has electricity and charge line to
be rechargeable
No GSM signal
Please check if SIM card installed correctly.
Please check if SIM card is 2G GSM network.
Cancel Sim card PIN code
no calls can be diverted
No GPS
make sure the device can receive the GPS signal
normally.in outdoor,or take device to walk around
No reply to SMS
command
SMS command password wrong or the
format is
wrong. restore factory settings send “
begin123456
”
No reply & No
alarm message
Check if Authorized / admin phone number is incorrect
and sim card is normal
SMS position OK,
cannot positoning the
APP and web
Pls check if APN is correctly set And pls find out the
correct APN content