03/2020
MZ15143BA
Page 2 / 2
Any modification to the product or failure to follow recommended care will void the product warranty.
IMPORTANT INFORMATION
USE & CARE
• For outdoor use only.
• Some splashing is normal; adjust the flow rate on the pump if the water rate is too high.
• Check the water level frequently to ensure the pump remains fully submerged; never allow the pump to run dry as
it will burn out the motor.
• Only use water in this fountain. Distilled water will help prevent mineral buildup but is not required, avoid heavily
chlorinated water as it may damage the fountain or pump.
• Periodically change the water to keep the fountain and pump clean. Remove scale and buildup regularly.
DO NOT use harmful additives such as bleach, chlorine, etc.
DO NOT use a pressure washer or abrasive materials to wash the fountain.
• Always shut off the power supply before cleaning and maintaining the fountain and the recirculating pump.
• Take care when handling the pump; only pick it up by the body of the pump, never by the power cord.
• During freezing weather, drain the fountain, disconnect the pump and store indoors; allowing ice to form may
damage the fountain in such ways as, but not limited to, the fountain cracking, permanent pump damage, and /or
lighting malfunctions.
TROUBLESHOOTING
• Ensure that the pump is fully submerged and add water if necessary.
• Make sure the pump is not suspended inside the fountain.
• If water is not flowing within several moments of the fountain being plugged in, the pump may have trapped air
which can prevent water from circulating properly. Simply unplug the power supply for a few moments and plug it
back in. Also check the pump and tubing for obstructions.
• If water is not flowing or water is splashing, check the flow control on the body of the pump; it may need to be
adjusted to achieve the desired flow rate.
• If the light is not working, ensure the cables are fully connected and the seal is adequately tightened (do not over-tighten).
• Make sure the adapter cable is fully connected to the pump power cable.
• Make sure the power outlet is working; if in doubt about electrical connections, consult a certified electrician.
If you are still experiencing issues, please contact our customer service team through one of the methods mentioned
at the top of page 1. To expedite response time, please have the item number and order information available.
WARNING!
Manufacturer and seller expressly disclaim any and all liability from personal injury, property damage
or loss, whether direct or indirect, or incidental, resulting from the incorrect attachment, improper use,
inadequate maintenance, or neglect of this product.