14
V.
TROUBLESHOOTING
Error Code
Error Description
Solution
E01/E10
Message failure between
computer and control board
Check if the computer and control board wire are connected.
Check if the wires are damaged. If they are, change the wire.
Check if IC on bottom control board or computer is damaged. If
they are ok, change the control board or computer.
E02
The controller fails to detect
the motor voltage
Make sure the motor wire is connected to the control board
Check if the motor has any burned smell or not. If yes, change
it.
E05
Current overload protection
The incoming voltage is too low or too high. The control board
is damaged.
Restart the treadmill.
Check the incoming voltage to ensure it is correct.
Check the control board, replace if damaged.
A moving part of the treadmill is stuck and therefore the motor is
unable to rotate properly.
Inspect moving parts of the treadmill to ensure that they are
operating correctly.
Check the motor, listen for strange noise and check for a
burning smell. Replace the motor if necessary.
E06
Explosion-Proof Protection
Some unusual condition of power or voltage that cause damage
to the motor drive circuit or motor fault.
The power voltage is less than normal by 50% or the controller
has some problems.
Make sure the motor wire is connected.
E09
Undervoltage protection
Check if the110V AC supply circuit or the supply voltage is
normal.
Change the controller.
‘---’
Safety key not in place
Insert the safety key properly.
Replace the safety key or the computer.
Version 2.2
