If any accidents arise when using the cooker, see the table below for
instructions of how to solve the problems
Problems
Reasons
Method of solving
The cooker
does not work
- Unplugged
- Disconnected
- Broken cooker
Check if the power cord is
connected to the cooker (for
separate cord) and if the lug is
connected to the socket
properly.
Contact warranty center
Rice is
undercooked
The cooker does
not automatical-
ly switch into
“Keeping warm”
mode
Insufficient amount of
water
Add an appropriate amount of
water
Inactive “COOK” mode
Press “COOK”
Something between the
heat tray and inner pot
Unplug the cooker, wipe down
both heat tray and inner pot
to make sure they are
connected
Damaged heat tray/
deformed inner pot
Contact warranty center
Disconnected control
panel
Contact warranty center
Rice gives off
unpleasant smell
after cooked
Unclean inner pot
Clean the inner pot, lid, steam
vent properly with soft towel
and light detergent after
cooking
PROBLEMS AND METHOD OF SOLVING
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