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Fault code

Fault name

Corrective measures

332-363

Boost Capacitor

Overvoltage Alarm

1. The inverter can continue running.

2. Check whether the related wiring and termi-

nals are abnormal, check whether there are any

foreign materials or other environmental abnor-

malities, and take corresponding corrective

measures when necessary.

If the fault persists, please contact Sungrow

Power Customer Service.

364-395

Boost Capacitor

Overvoltage Fault

1. Disconnect the AC and DC switches, and dis-

connect the battery side switches if there are bat-

teries. Close the AC and DC switches in turn 15

minutes later and restart the system.

2. If the fault persists, please contact Sungrow

Power Customer Service.

1548-1579

String Current

Reflux

1. Check whether the number of PV modules of

the corresponding string is less than other strings.

If so, disconnect the DC switch and adjust the PV

module configuration when the string current

drops below 0.5 A.

2. Check whether the PV module is shaded;

3. Disconnect the DC switch to check whether

the open circuit voltage is normal when the string

current drops below 0.5 A. If so, check the wiring

and configuration of the PV module,

4. Check whether the orientation of the PV mod-

ule is abnormal.

9 Troubleshooting and Maintenance

User Manual

Содержание SG25CX-P2

Страница 1: ...2 SG40CX P2 SG50CX P2PV Grid Connected InverterUser ManualSG25_30_33_36_40_50CX P2 UEN Ver12 202206 User Manual PV Grid Connected Inverter SG25CX P2 SG30CX P2 SG33CX P2 SG36CX P2 SG40CX P2 SG50CX P2 SG25_30_33_36_40_50CX P2 UEN Ver12 202206 ...

Страница 2: ......

Страница 3: ...manual are owned by SUNGROW All other trademarks or registered trademarks mentioned in this manual are owned by their respective owners Software Licenses It is prohibited to use data contained in firmware or software developed by SUNGROW in part or in full for commercial purposes by any means It is prohibited to perform reverse engineering cracking or any other operations that compromise the origi...

Страница 4: ...meters The inverter must only be installed by professional technicians The professional technician is required to meet the following requirements Know electronic electrical wiring and mechanical expertise and be familiar with electri cal and mechanical schematics Have received professional training related to the installation and commissioning of elec trical equipment Be able to quickly respond to...

Страница 5: ...ient way Please carefully understand the meaning of these warning symbols to better use the manual Indicates high risk potential hazards that if not avoided may lead to death or seri ous injury Indicates moderate risk potential hazards that if not avoided may lead to death or serious injury Indicates low risk potential hazards that if not avoided may lead to minor or mod erate injury Indicates pot...

Страница 6: ......

Страница 7: ... Product 8 2 4 LED Indicator 9 2 5 Circuit Diagram 10 2 6 Function Description 10 3 Unpacking and Storage 13 3 1 Unpacking and Inspection 13 3 2 Inverter Storage 13 4 Mechanical Mounting 15 4 1 Safety during Mounting 15 4 2 Location Requirements 15 4 2 1 Environment Requirements 16 4 2 2 Carrier Requirements 16 4 2 3 Angle Requirements 17 4 2 4 Clearance Requirements 18 4 3 Installation Tools 20 4...

Страница 8: ...5 7 DC Cable Connection 40 5 7 1 PV Input Configuration 41 5 7 2 Assembling the PV Connectors 42 5 7 3 Installing the PV Connector 43 5 8 Communication Connection 44 5 8 1 Wireless Communication Module Connection optional 44 5 8 2 WiNet S Connection optional 45 5 8 3 RS485 Connection 47 5 8 4 Smart Energy Meter Connection 50 5 8 5 Dry Contact Connection 51 5 8 6 DRM Connection 52 6 Commissioning 5...

Страница 9: ...mmissioning 81 8 1 Disconnecting the Inverter 81 8 2 Dismantling the Inverter 81 8 3 Disposal of the Inverter 82 9 Troubleshooting and Maintenance 83 9 1 Troubleshooting 83 9 2 Maintenance 91 9 2 1 Maintenance Notices 91 9 2 2 Routine Maintenance 92 9 2 3 Cleaning Air Inlet and Outlet 93 9 2 4 Fan Maintenance 93 10 Appendix 95 10 1 Technical Data 95 10 2 Wring Distance of DI Dry Contact 102 10 3 Q...

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Страница 11: ...installing operating and maintaining the product comply with local laws and regulations The safety precautions in this manual are only supplements to local laws and regulations 1 1 Unpacking and Inspection Check all safety signs warning labels and nameplates on devices Ensure that the safety signs warning labels and nameplates must be clearly visible and cannot be removed or covered before the dev...

Страница 12: ...erter are set to OFF otherwise electric shock may occur The PV string will generate lethal high voltage when exposed to sunlight Operators must wear proper personal protective equipment during electrical connections Must ensure that cables are voltage free with a measuring instrument before touching DC cables Respect all safety instructions listed in relevant documents about PV strings The inverte...

Страница 13: ...is is not covered by the warranty Comply with the safety instructions related to PV strings and the regulations re lated to the local grid 1 4 Operation Safety When the inverter is running do not touch its enclosure When the inverter is running it is strictly forbidden to plug and unplug any con nector on the inverter When the inverter is running do not touch any wiring terminal of the inverter Ot...

Страница 14: ... after it cools down Touching the power grid or the contact points and terminals on the inverter con nected to the power grid may lead to electric shock The power grid side may generate voltage Always use a standard voltmeter to ensure that there is no voltage before touching To prevent misuse or accidents caused by unrelated personnel Post prominent warning signs or demarcate safety warning areas...

Страница 15: ...e connected to a PV string that requires positive or negative grounding Do not connect any local load between the inverter and the AC circuit breaker The inverter applies only to the scenarios described in this manual Item Description Note A PV strings Monocrystalline silicon polycrystalline silicon and thin film without grounding B Inverter SG25CX P2 SG30CX P2 SG33CX P2 SG36CX P2 SG40CX P2 SG50CX...

Страница 16: ... Product Introduction Model Description The model description is as follows take SG30CX P2 as an example Appearance The following figure shows the appearance of the inverter 2 Product Description User Manual ...

Страница 17: ...3 Handles To move the inverter 4 Labels To clearly identify the product including Warning symbols nameplate and QR code 5 External ground ing terminals Use to ground the inverter 6 DC switch To safely disconnect the DC circuit whenever necessary 7 Wiring area DC switches DC terminals and communication terminals For details refer to 5 2 Terminal Description Dimensions The following figure shows the...

Страница 18: ... inverter together with household waste Read the user manual before maintenance TÜV mark of conformity Regulatory compliance mark CE mark of conformity EU EEA Importer UKCA mark of conformity The height of the label should not exceed 5mm The inverter does not have a transformer Disconnect the inverter from all the external power sources be fore maintenance 2 Product Description User Manual ...

Страница 19: ...D indicator LED color State Definition Blue On The device is connected to the grid and operating normally Fast blink Period 0 2s The Bluetooth communication is connected and there is data communication No system fault occurs Slow blink Period 2s The device is in standby or startup state not feeding power into the grid Slow blink once fast blink three times The inverter is performing PID recovery R...

Страница 20: ... and personal safety 2 6 Function Description The inverter is equipped with the following functions Conversion Function The inverter converts the DC current into grid compatible AC current and feeds the AC cur rent into the grid Data Storage The inverter logs running information error records etc Parameter Configuration The inverter provides various settable parameters Users can set parameters via...

Страница 21: ...protection DC re versed polarity protection AC short circuit protection leakage current protection etc Ripple Control The inverter provides terminals DRM for connecting to a Ripple Control Receiver RCR After the connection the grid dispatching center issues regulation instructions via dry con tact DI The inverter can control power output according to the local preset instructions PID recovery The ...

Страница 22: ...the PID recovery function is enabled it only works at night When the inverter is in the PID recovery state the indicator blinks blue once at long intervals and blinks at short intervals for three times disable the PID re covery in the iSolarCloud App before manually powering on and maintaining the inverter AFCI Function AFCI activation This function can be enabled to detect whether arc occurs in t...

Страница 23: ...e appearance and structural parts of the device are damaged and check whether the packing list is consistent with the actual ordered product If there are problems with the above inspection items do not install the device and contact your distributor first If the problem persists con tact SUNGROW in time If any tool is used for unpacking be careful not to damage the product 3 2 Inverter Storage Pro...

Страница 24: ...sceptible to rodents and insects Carry out periodic inspections Inspection shall be conducted at least once every six months If any insect or rodent bites are found replace the packaging materials in time If the inverter has been stored for more than a year inspection and testing by professio nals are required before it can be put into operation Please store the inverter according to the storage r...

Страница 25: ...ob jects or smoke Improper handling may cause personal injury When moving the inverter be aware of its weight and keep the balance to pre vent it from tilting or falling Wear proper protective equipment before performing operations on the inverter The bottom terminals and interfaces of the inverter cannot directly contact the ground or other supports The inverter cannot be directly placed on the g...

Страница 26: ...ity terrain and forest coverage Inverters free from direct sunlight direct rain and snow have longer service life Consider sheltered places as the installation location The inverter should be well ventilated Ensure air circulation The inverter generates noise during operation and is not recommended to be installed in living areas 4 2 2 Carrier Requirements The mounting structure where the inverter...

Страница 27: ...rter and install it in floating power plants tilting backwards installation requirements In case the installation site is a level surface mount the inverter to the horizontal mounting bracket to meet the mounting angle requirements as shown in the figure below Take the following items into account when designing the bracket scheme Consider onsite climate conditions and take anti snow and anti rain...

Страница 28: ...The various waterproof terminals should be tightened in accordance with the torque re quirements in this manual to ensure that they are tight and sealed 4 2 4 Clearance Requirements Reserve enough clearance around the inverter to ensure sufficient space for heat dissipation When this distance is less than the distance shown lift the inverter off the stand or wall be fore maintaining fans 4 Mechani...

Страница 29: ...ally and the length of the vertical cable should be 200mm Contact the AC cable manufacturer for any questions In case of multiple inverters reserve specific clearance between the inverters Back to Back Installation When installing inverters back to back the distance between every two inverters should be at least 200 mm Add a baffle between the two inverters to form a heat dissipation channel The b...

Страница 30: ...to the following recommended ones If necessary use other auxiliary tools on site Goggles Earplugs Dust mask Protective gloves Insulated shoes Utility knife Wrist strap Marker Level Hammer drill φ12 Rubber mallet Phillips screwdriver M4 M5 M6 4 Mechanical Mounting User Manual ...

Страница 31: ...er 4 4 Moving the Inverter Before installation remove the inverter from the packing case and move it to the installation site Follow the instructions below as you move the inverter Always be aware of the weight of the inverter Prevent the inverter from tilting or dropping Lift and move the inverter to the destination by using the side handles and bottom edge User Manual 4 Mechanical Mounting ...

Страница 32: ...ed underneath the inverter Move the inverter by holding the handles on it Do not move the inverter by holding the terminals 4 5 Installing the mounting bracket figure 4 1 Dimensions of mounting bracket 4 5 1 Bracket Mounted Installation Tool preparation Name Specification Marker Level Hammer drill Bit φ12 Wrench Inner diameter 16mm Material preparation Name Quantity Specification Source Bolt assem...

Страница 33: ...sion bolt 2 M10 Not included in the delivery scope step 1 Place the mounting bracket at the installation place adjust the angle with a level and mark the location of the drilled holes step 2 Drill holes with a hammer drill Clean up the holes stuff the expansion bolts into the holes and fix them with a rubber mallet Use a wrench to tighten the nut to fix the end of the bolt take off the nut spring ...

Страница 34: ...reparation Name Quantity Specification Source Bolt assembly 2 M10 Included in the delivery scope Bolt assembly 4 M10 Not included in the delivery scope Steel u channel 2 Not included in the delivery scope Clamp 2 According to the pole specification Not included in the delivery scope step 1 Erect and stabilize the pole at the installation site Please skip this step if the inverter is to be installe...

Страница 35: ...ls should be spaced 180 mm 260 mm apart step 3 Secure the mounting bracket to the steel u channels with bolts step 4 Secure the steel u channels to the pole with bolts and clamps End 4 6 Installing the Inverter Tool preparation Name Specification Phillips screwdriver M5 Material preparation User Manual 4 Mechanical Mounting ...

Страница 36: ...e delivery scope step 1 Take out the inverter from the packing case step 2 Lift the inverter onto the mounting bracket and make sure the mounting ears fit well into the grooves of the mounting bracket step 3 Fix the inverter with screws End 4 Mechanical Mounting User Manual ...

Страница 37: ...damaged and all cables are voltage free before performing electrical work Do not close the AC circuit breaker until the electrical connection is complete Damage to the product caused by incorrect wiring is not covered by the warranty Electrical connection must be performed by professionals Operators must wear proper personal protective equipment during electrical connections All cables used in the...

Страница 38: ...gs and the regulations re lated to the utility grid The cable colors in figures in this manual are for reference only Please select ca bles according to local cable standards 5 2 Terminal Description All electrical terminals are located at the bottom of the inverter figure 5 1 Terminal Description The image shown here is for reference only The actual product received may differ Item Terminal Mark ...

Страница 39: ...DI emergency stop dry contact 2 DRM AU NZ Demand response enabling device DRED DE Ripple Control Receiver RCR 3 DO fault output dry contact 4 RS485 A1 B1 1 Connect to the Logger so as to implement data ex change with PC or other monitoring devices Enable the communication between inverters in parallel 5 Meter A2 B2 1 Connect to the Smart Energy Meter 1 When the inverter is connected to a third par...

Страница 40: ...re The same as that of the PE wire in the AC cable 3 AC cable Outdoor four core five core copper wire 18 38 L1 L2 L3 N wire 16 35 SG25 30 33 36 40CX P2 PE wire 16 SG25 30 33 36 40CX P2 L1 L2 L3 N wire 35 50 SG50CX P2 PE wire refer to table 5 4 PE wire requirements SG50CX P2 Outdoor four core five core aluminum wire L1 L2 L3 N wire 25 35 SG25 30 33 36 40CX P2 PE wire 16 SG25 30 33 36 40CX P2 L1 L2 ...

Страница 41: ...nly when the phase wire and PE wire use the same material If otherwise ensure that the cross section of the PE wire produces a conductance equivalent to that of the 16mm2 in the table table 5 4 PE wire requirements PE wire cross section Note S 2 S Phase wire cross section S The specifications are valid only when the phase wire and PE wire use the same material If otherwise ensure that the cross se...

Страница 42: ...Cable Requirements If an aluminium cable is selected use a copper to aluminium adapter terminal to avoid direct contact between the copper bar and the aluminium cable figure 5 2 Aluminium cable terminal connection sequence 1 Copper to Aluminium adapter terminal 2 Flange nut 3 Aluminium cable 5 Electrical Connection User Manual ...

Страница 43: ...external protective grounding terminal must meet at least one of the following requirements The cross sectional area of the AC side grounding cable is not less than 10 mm2 for copper wire or 16 mm2 for aluminum wire It is recommended that both the external protective grounding terminal and the AC side grounding terminal be reliably grounded If the cross sectional area of the AC side grounding cabl...

Страница 44: ...l and fasten the cable with a screwdriver step 3 Apply paint to the grounding terminal to ensure corrosion resistance The grounding screws have been anchored to the side of the inverter before deliv ery and do not need to be prepared There are two grounding terminals Use one of them to ground the inverter End 5 6 AC Cable Connection 5 6 1 AC Side Requirements Only with the permission of the local ...

Страница 45: ...nnot share one AC circuit breaker Residual Current Monitoring Device With an integrated universal current sensitive residual current monitoring unit included the inverter will disconnect immediately from the mains power once a fault current with a value exceeding the limit is detected However if an external residual current device RCD type A is recommended is mandatory the switch must be triggered...

Страница 46: ...al OT DT Terminal of PE Wire Specification M8 5 6 3 Connection Procedure step 1 Disconnect the AC side circuit breaker and prevent it from inadvertent reconnection step 2 Take out the AC junction box and loosen the swivel nut Remove the seals and select an ap propriate one according to cable outer diameter Lead the cable through the swivel nut seal and junction box successively Outer diameter D mm...

Страница 47: ...esponding terminals Gently pull the cable backwards to ensure firm connection Observe the terminal layout on the block Do not connect the phase wires to PE terminal or N terminal Otherwise unrecoverable damage to the inverter may follow User Manual 5 Electrical Connection ...

Страница 48: ...38 Ensure that the depth L of the socket used is not less than 18mm step 6 Secure the junction box 5 Electrical Connection User Manual ...

Страница 49: ...re to do so may affect the waterproof performance of the AC side and the loss caused by this is not covered by the warranty step 7 Gently pull the cable backwards to ensure firm connection and fasten the swivel nut clockwise User Manual 5 Electrical Connection ...

Страница 50: ...ter please ensure that the posi tive or negative electrodes of PV strings do not short circuit to the ground Oth erwise an AC or DC short circuit may occur resulting in equipment damage The damage caused by this is not covered by the warranty Electric arc or contactor over temperature may occur if the PV connectors are not firmly in place and SUNGROW shall not be held liable for any damage caused ...

Страница 51: ...n As shown in the figure below the inverter is provided with multiple PV inputs and each PV input is designed with an MPP tracker Each PV input operates independently and has its own MPPT In this way string struc tures of each PV input may differ from each other including PV module type number of PV modules in each string angle of tilt and installation orientation A maximum of two PV strings can b...

Страница 52: ...s To ensure IP66 protection use only the supplied connector or the connector with the same ingress of protection step 1 Strip the insulation from each DC cable by 8 mm 10 mm step 2 Assemble the cable ends with the crimping pliers 1 Positive crimp contact 2 Negative crimp contact step 3 Lead the cable through cable gland and insert the crimp contact into the insulator until it snaps into place Gent...

Страница 53: ...ally End 5 7 3 Installing the PV Connector step 1 Ensure that the DC switch is in OFF position Otherwise manually turn it to OFF step 2 Check the cable connection of the PV string for polarity correctness and ensure that the open circuit voltage in any case does not exceed the inverter input limit of 1 100 V User Manual 5 Electrical Connection ...

Страница 54: ...al any unused PV terminal with a terminal cap End 5 8 Communication Connection 5 8 1 Wireless Communication Module Connection optional Install the wireless communication module to the communication interface with a silk screen of COM1 at the bottom of the inverter The image shown here is for reference only The actual product you receive may differ 5 Electrical Connection User Manual ...

Страница 55: ...or details see the quick guide for the WiNet S module Scan the following QR code for the quick guide 5 8 2 1 Ethernet Communication step 1 Optional Strip the insulation layer of the communication cable with an Ethernet wire stripper and lead the corresponding signal cables out Insert the stripped communication cable into the RJ45 plug in the correct order and crimp it with a crimper 1 RJ45 plug 2 ...

Страница 56: ...nut and gasket Afterwards route the cable into the opening of the sealing Finally insert the cable through the housing step 5 Insert the RJ45 plug into the front plug connector until there is an audible click and tighten the housing Install the gasket and fasten the swivel nut 5 Electrical Connection User Manual ...

Страница 57: ...rproof lid from the COM1 terminal step 2 Install the module Slightly shake it by hand to determine whether it is installed firmly as shown below step 3 Refer to the guide delivered with the module for the set up End 5 8 3 RS485 Connection Where there is only one inverter the RS485 can be connected to an external device for the communication as shown in the following figure User Manual 5 Electrical...

Страница 58: ...es in the daisy chain manner as shown in the following figure 5 8 3 1 Assembling the COM Connector step 1 Unscrew the swivel nut from the connector step 2 Take out the terminal block step 3 Remove the seal and lead the cable through the cable gland 5 Electrical Connection User Manual ...

Страница 59: ...85 terminal according the labels on the bottom of the inverter step 6 Pull the wires outward to check whether they are firmly installed step 7 Insert the terminal block into the connector until it snaps into place with an audible click step 8 Fasten the swivel nut User Manual 5 Electrical Connection ...

Страница 60: ...function so as to meet the requirements of some national standards or grid standards for the output power at the grid connection point For the setting of feed in power limit refer to the section 7 3 2 Login Procedure Contact SUNGROW to ensure that the Smart Energy Meter model is available locally This section mainly describes the cable connections on the inverter side Refer to the quick guide deli...

Страница 61: ...ion terminals could be used in daisy chain to external NS Protection Relay to realize emergency stop when NS Protection Relay change its dry contact status due to the grid abnormal running status NS Protection including Passive Valid can be set When NS Protection is enabled on the iSolarCloud the inverters will operate normally when DI contact and PGND contact are shorted by external controlled sw...

Страница 62: ...the inverter and the external DRED table 5 5 Method of Asserting DRM Mode Asserted by Shorting Terminals on Inverter Switch Operation on External DRED DRM0 R C Close S1 and S5 Enable the DRM function through the iSolarCloud APP If there are any problems contact your distributor first If the problem persists contact SUNGROW The DRM function is only applicable to devices for Australia and New Zealan...

Страница 63: ...None 100 1 0 0 0 Close S1 100 0 1 0 0 Close S2 60 0 0 1 0 Close S3 30 1 1 0 0 Close S1 and S2 0 disconnect from grid 5 8 6 1 Assembling the COM Connector step 1 Unscrew the swivel nut from the connector step 2 Take out the terminal block step 3 Remove the seal and lead the cable through the cable gland User Manual 5 Electrical Connection ...

Страница 64: ...erminal according the labels on the bottom of the inverter step 6 Pull the wires outward to check whether they are firmly installed step 7 Insert the terminal block into the connector until it snaps into place with an audible click step 8 Fasten the swivel nut 5 Electrical Connection User Manual ...

Страница 65: ...al step 2 Insert the COM connector into COM terminal on the bottom of the inverter until there is an audible click step 3 Pull cables outwards to confirm whether they are fastened firmly step 4 Connect the other end to the DRED Ripple Control Receiver device End User Manual 5 Electrical Connection ...

Страница 66: ...ning Procedure If all of the items mentioned above meet the requirements proceed as follows to start up the inverter for the first time step 1 Rotate the DC switch of the inverter to the ON position the indicator blinks blue slowly The indicator is red if there is no power supply from the grid Report the grid power failure the fault information can be viewed on the iSolarCloud App see Records for ...

Страница 67: ...57 step 5 The home page is automatically displayed when the initialization is completed The indicator is steady blue and the inverter is in grid connected operation End User Manual 6 Commissioning ...

Страница 68: ...d logs etc Screenshots in this manual are based on the Android system V2 1 6 and the ac tual interfaces may differ 7 2 Installing the App Method 1 Download and install the App through the following application stores MyApp Android mainland China users Google Play Android users other than mainland China ones App Store iOS Method 2 Scan the following QR code to download and install the App according...

Страница 69: ...nter the login page tap Local Access at the bottom of the page to go to the next page step 2 Scan the QR code on the side of the inverter for Bluetooth connection Or tap MANUAL CONNECTION at the bottom of the interface and select Others the Bluetooth search inter face will automatically appear Select the inverter to be connected according to the serial number on the nameplate on the side of the in...

Страница 70: ...60 figure 7 1 Bluetooth Connection step 3 Enter the identity verification screen after the Bluetooth connection is established 7 iSolarCloud App User Manual ...

Страница 71: ...ovide the required information contact SUNGROW step 4 If the inverter is not initialized you will enter the quick setting screen of initializing protection parameter figure 7 3 Initialization Protection Parameter The Country Region must be set to the country where the inverter is installed at Otherwise the inverter may report errors step 5 When the country is set to Australia additionally set the ...

Страница 72: ...NZS 4777 2 2020 Australia C ENERGEX Ergon Energy STNW1170 single phase 10 kVA three phase 30 kVA STNW1174 30 kVA PN 1500 kVA Endeavour Energy MDI 0043 Ausgrid NS194 Jemena 10kVA per phase or 30 kVA per three phase ELE GU 0014 30 200kVA CitiPower Powercor 5 kVA for single phase 30 kVA for three phase 30 kVA three phase United Energy UE ST 2008 1 10 kW for single phase 30 kW for three phase UE ST 20...

Страница 73: ...n or Zero ex port The feed in limitation function requires the using of Smart Energy Meter Without the Smart Energy Meter the feed in limitation function will be unavailable table 7 2 Description of feed in limitation parameters Parameter Default value Range Feed in Limitation Off On Off Feed in Limitation Value 0 00kW 0 Max AC output power Feed in Limitation Ratio 0 0 0 100 Active Overload Rate T...

Страница 74: ... Overview The App provides parameter viewing and setting functions as shown in the following figure figure 7 5 App function tree map 7 5 Home page After login the home page is as follows 7 iSolarCloud App User Manual ...

Страница 75: ... Displays the PV power generation power feed in power etc The line with an arrow indicates energy flow between connected devices and the arrow pointing indicates energy flow direction 5 Power generation Today power yield and accumulative power yield of the inverter 6 Real time power Output power of the inverter 7 Power curve Shows the change of power between 5 am and 23 pm every day Each point on ...

Страница 76: ...instructions received from the monitoring background Fault If a fault occurs the inverter will automatically stop operation and dis connect the AC relay The fault information will be displayed in the app Once the fault is removed in recovery time the inverter will automatically resume running table 7 5 Description of PID State State Description PID recovery running The inverters perform PID recove...

Страница 77: ... to the protection ground Country Information Power Limitation Mode Reactive Power Mode Input Total DC Power DC side total input power MPPT x Voltage The input voltage of the xth MPPT MPPT x Current The input current of the xth MPPT Output Daily Yield Monthly Yield Annual Yield Total Active Power Current active power value of the inverter Total Reactive Power Current reactive power value of the in...

Страница 78: ...ecords Fault Alarm Record Tap Fault Alarm Record to enter the screen as shown in the following figure figure 7 8 Fault Alarm Record Click to select a time segment and view corresponding records The inverter can record up to 400 latest entries Select one of the records in the list and click the record to view the detailed fault info as shown in following figure 7 iSolarCloud App User Manual ...

Страница 79: ...ing daily power gen eration graph monthly power generation histogram annual power generation histogram and total power generation histogram table 7 7 Explanation of Power Yields Records Parameter Description Power curve Shows the power output from 5 am to 23 pm in a single day Each point on the curve is the percentage of present power to rated power Daily energy histogram Shows the power output ev...

Страница 80: ...ck the power yields histogram Event Record Tap Event Record to view event record list Click to select a time segment and view corresponding records The inverter can at most record the latest 400 events 7 8 More Tap More on the navigation bar to enter the corresponding screen as shown in the following figure figure 7 11 More 7 8 1 System Parameters Tap Settings System Parameters to enter the corres...

Страница 81: ...data logging and power generation value The clock is in 24 hour format Software Version Version information of the current firmware 7 8 2 Operation Parameters Running Time Tap Settings Operation Parameters Running Time to enter the corresponding screen on which you can set Running Time figure 7 13 Running Time PID Parameters Tap Settings Operation Parameters PID Parameters to enter the correspondi...

Страница 82: ...PID function the inverter reports a PID false alarm and reminds the user to take corresponding meas ures After processing clear the alarm via this parameter PID Scheme Apply negative or positive voltage AFCI Parameters Tap Settings Operation Parameters AFCI Parameters to enter the corresponding screen on which you can set AFCI Parameters figure 7 15 AFCI Setting Regular Parameters Tap Settings Ope...

Страница 83: ... figure figure 7 17 Active Power Regulation table 7 9 Active Power Regulation Parameter Definition Setting Description Range Active power soft start after fault The switch for enabling dis abling the soft start function after a fault occurs Enable Disable Active power soft start time after fault Time that the soft start takes to raise the power from 0 to 100 rated power 1s 1200s User Manual 7 iSol...

Страница 84: ...power limit The switch for limiting output power Enable Disable Active power limit ratio The ratio of limiting output power to rated power in percentage 0 110 Shutdown when active power limit to 0 Switch used to determine whether the inverter is in stop state when the limited power reaches 0 Enable Disable Active Overload Switch Switch used to ensure that the inverter operates at the maxi mum acti...

Страница 85: ...er ratio at night Reactive power ratio set for the reactive power generation at night function 100 0 0 100 Reactive power setting persistence Switch for enabling disabling the power off function during reactive power Enable Disable Reactive power regu lation mode Off PF Qt Q P Q U The inverter provides the reactive power regulation function Enable this function under Re active Power Regulation Mod...

Страница 86: ... reactive power is fixed and the system injects reactive power according to the delivered reactive power ratio The Reactive Power Ratio is set through the App The setting range of the reactive power ratio is 0 100 or 0 100 corresponding to the ranges of inductive and capacitive reactive power regulation respectively Q P Mode The PF of the inverter output varies in response to the output power of t...

Страница 87: ...e A currently figure 7 19 Q P Curve table 7 13 Q U Mode Parameter Descriptions Parameter Explanation Range Q U curve Select corresponding curve according to lo cal regulations A B C Hysteresis Ratio Voltage hysteresis ratio on the Q U mode curve 0 5 QU_V1 Grid voltage limit at P1 on the Q U mode curve 80 100 QU_Q1 Value of Q Sn at P1 on the Q U mode curve 60 0 QU_V2 Grid voltage limit at P2 on the...

Страница 88: ... Q U Curve 7 8 4 Communication Parameters Tap Settings Communication Parameters Serial Port Parameters to enter the corre sponding interface as shown in the following figure figure 7 21 Serial Port Parameters table 7 14 Serial Port Parameters Parameter Range Device Address 1 246 7 8 5 Firmware Update To avoid download failure due to poor on site network signal it is recommended to download the fir...

Страница 89: ...e downloaded firmware upgrade package step 6 Login the App via local access mode Refer to 7 3 Login step 7 Tap More on the App home screen and then tap Firmware Update step 8 Tap the upgrade package file a prompt box will pop up asking you to upgrade the firmware with the file tap CONFIRM to perform the firmware upgrade step 9 Wait for the file to be uploaded When the upgrade is finished the inter...

Страница 90: ...80 figure 7 22 Change Password The password shall consisit of 8 20 digits including letters and numbers 7 iSolarCloud App User Manual ...

Страница 91: ...the capacitors inside the inverter completely discharge step 4 Ensure that the DC cable is current free via a current clamp End 8 2 Dismantling the Inverter Risk of burn injuries and electric shock After the inverter is powered off for 15 minutes measure the voltage and current with professional instrument Only when there is no voltage nor current can opera tors who wear protective equipment opera...

Страница 92: ... conservation End 8 3 Disposal of the Inverter Users take the responsibility for the disposal of the inverter Please scrap the inverter in accordance with relevant local regulations and stand ards to avoid property losses or casualties Some parts of the inverter may cause environmental pollution Please dispose of them in accordance with the disposal regulations for electronic waste applicable at t...

Страница 93: ...ctual grid voltage and contact the local electric power company for solutions if the grid voltage is higher than the set value 2 Check whether the protection parameters are appropriately set via the App or the LCD Modify the overvoltage protection values with the con sent of the local electric power operator 3 Contact Sungrow Customer Service if the pre ceding causes are ruled out and the fault pe...

Страница 94: ...cted to the correct terminal whether the live wire and the N wire are correctly in place 4 Check whether the AC circuit breaker is connected 5 Contact Sungrow Customer Service if the pre ceding causes are ruled out and the fault persists 12 Excess Leakage Current 1 The fault can be caused by poor sunlight or damp environment and generally the inverter will be reconnected to the grid after the envi...

Страница 95: ...is of reverse polarity If so disconnect the DC switch and adjust the polarity when the string current drops below 0 5 A 2 Contact Sungrow Customer Service if the pre ceding causes are ruled out and the fault persists The code 28 to code 29 are corresponding to PV1 to PV2 respectively The code 448 to code 479 are corresponding to string 1 to string 32 respectively 532 547 564 579 PV Reverse Con nec...

Страница 96: ... to code 595 are corresponding to string 17 to string 32 respectively 37 Excessively High Ambient Temperature Generally the inverter will resume operation when the internal or module temperature returns to normal If the fault persists 1 Check whether the ambient temperature of the inverter is too high 2 Check whether the inverter is in a well venti lated place 3 Check whether the inverter is expos...

Страница 97: ...nals to ensure a reli able connection 5 Contact Sungrow Customer Service if the pre ceding causes are ruled out and the fault persists 106 Grounding Cable Fault 1 Check whether the AC cable is correctly connected 2 Check whether the insulation between the ground cable and the live wire is normal 3 Contact Sungrow Customer Service if the pre ceding causes are ruled out and the fault persists 88 Ele...

Страница 98: ...nication cable of the meter 3 Contact Sungrow Customer Service if the pre ceding causes are ruled out and the alarm persists 323 Grid Confrontation 1 Check whether the output port is connected to actual grid Disconnect it from the grid if so 2 Contact Sungrow Customer Service if the pre ceding causes are ruled out and the fault persists 75 Inverter Parallel Communication Alarm 1 Check whether the ...

Страница 99: ...8 220 232 432 434 500 513 515 518 635 638 900 901 910 911 996 System Alarm 1 The inverter can continue running 2 Check whether the related wiring and terminal are abnormal check whether there are any for eign materials or other environmental abnormal ities and take corresponding corrective measures when necessary 3 If the fault persists please contact Sungrow Power Customer Service 264 283 MPPT Re...

Страница 100: ...re bat teries Close the AC and DC switches in turn 15 minutes later and restart the system 2 If the fault persists please contact Sungrow Power Customer Service 1548 1579 String Current Reflux 1 Check whether the number of PV modules of the corresponding string is less than other strings If so disconnect the DC switch and adjust the PV module configuration when the string current drops below 0 5 A...

Страница 101: ... 5 A 3 It is prohibited to power up the inverter again Please contact Sungrow Customer Service 9 2 Maintenance 9 2 1 Maintenance Notices Risk of inverter damage or personal injury due to incorrect service Be sure to use special insulation tools when perform high voltage operations Before any service work first disconnect the grid side AC circuit breaker and check the inverter status If the inverte...

Страница 102: ... covered by the warranty Touching the PCB or other static sensitive components may cause damage to the device Do not touch the circuit board unnecessarily Observe the regulations to protect against electrostatic and wear an anti static wrist strap 9 2 2 Routine Maintenance Item Method Period System clean Check the temperature and dust of the inverter Clean the inverter enclo sure if necessary Chec...

Страница 103: ...r supplies before main taining fans After the inverter is powered off for 15 minutes measure the voltage and cur rent with professional instrument Only when there is no voltage nor current can operators who wear protective equipment operate and maintain the inverter Fan maintenance must be performed by professionals Fans inside the inverter are used to cool the inverter during operation If the fan...

Страница 104: ...n module clean the fans with soft brush or vacuum cleaner and replace them when necessary step 5 Reinstall the fan back to the inverter in reverse order and restart the inverter End 9 Troubleshooting and Maintenance User Manual ...

Страница 105: ...ltage range 160 V 1000 V No of independent MPP inputs 3 No of PV strings per MPPT 2 Max PV input current 90 A 30 A 3 Max DC short circuit current 120 A 40 A 3 Max current for DC connector 20A Output AC Rated AC output power 25 kVA 30 kVA 33 kVA Max AC output power 27 5 kVA 33 kVA 1 36 3 kVA Max AC output current 41 8 A 50 2 A 55 2 A Rated AC output cur rent at 230V 36 2 A 43 5 A 47 8 A Rated AC vo...

Страница 106: ...ciency Euro pean efficiency 98 4 98 2 98 5 98 3 98 5 98 3 Protection Grid monitoring Yes DC reverse connec tion protection Yes AC short circuit protection Yes Leakage current protection Yes Surge protection DC Type I II AC Type II Ground fault monitoring Yes DC switch Yes PV String current monitoring Yes Arc fault circuit inter rupter AFCI Yes PID recovery function Yes General Data Dimensions W H ...

Страница 107: ...ion type EVO2 Max 6 mm AC connection type OT terminal 16 35 mm AC Cable specification Outside diameter 18 38mm Grid Support Q at night function LVRT HVRT active reactive power control and power ramp rate control 1 30kVA for Germany Belgium Austria Ukraine and Denmark 33kVA for others Parameters SG36CX P2 SG40CX P2 SG50CX P2 Input DC Recommended max PV input power 50 4 kWp 56 kWp 70 kWp Max PV inpu...

Страница 108: ... A 83 6 A Rated AC output cur rent at 230V 52 17 A 58 A 72 5 A Rated AC voltage 3 N PE 220 380 V 230 400 V AC voltage range 312 480 V Rated grid frequency 50 Hz 60 Hz Grid frequency range 45 55 Hz 55 65 Hz Harmonic THD 3 at Rated power Power factor at Rated power Adjustable power factor 0 99 0 8 leading 0 8 lagging Feed in phases con nection phases 3 3 N PE Efficiency Max efficiency Euro pean effi...

Страница 109: ...neral Data Dimensions W H D 645 575 245 mm Mounting Method Wall mounting bracket Weight 40 kg 40 kg 41 kg Topology Transformerless Degree of protection IP66 Corrosion C5 Night power consumption 5W Operating ambient temperature range 30 to 60 Allowable relative hu midity range non condensing 0 100 Cooling method Smart forced air cooling Max operating altitude 4000 m Display LED Bluetooth APP Commun...

Страница 110: ... voltage 160 V 200 V Rated PV input voltage 600 V MPP voltage range 160 V 1000 V MPP voltage range for Rated power 500V 800 V No of independent MPP inputs 3 4 No of PV strings per MPPT 2 Max PV input current 90 A 30 A 30 A 30 A 120 A 30 A 30 A 30 A 30 A Max DC short circuit current 120 A 40 A 40 A 40 A 160 A 40 A 40 A 40 A 40 A Max current for DC connector 20A Output AC Rated AC output power 29 9 ...

Страница 111: ...ncy European efficiency 98 5 98 3 Protection Grid monitoring Yes DC reverse connection protection Yes AC short circuit protection Yes Leakage current protection Yes Surge protection DC Type I II AC Type II Ground fault monitoring Yes DC switch Yes PV String current monitoring Yes Arc fault circuit interrupter AFCI Yes PID recovery function Yes General Data Dimensions W H D 645 575 245 mm Mounting ...

Страница 112: ...pport Q at night function LVRT HVRT active reactive power control and power ramp rate control 2 For Australia 10 2 Wring Distance of DI Dry Contact The maximum wiring distance of DC dry contact must meet the requirements in the Table below The wiring distance L is the total length of all DI signal cables LK refers to the cable length in one direction between the DI dry contact terminal of the kth ...

Страница 113: ...660 17 766 621 18 724 586 19 686 555 20 652 528 21 620 502 22 592 480 23 567 459 24 543 440 25 521 422 In case the specification of the cable used is not included in the Table above when there is only one inverter ensure that the line impedance of the input node is less than 300Ω and when there are multiple inverters connected in the daisy chain en sure that the impedance is less than 300Ω number ...

Страница 114: ...rrectly installed refitted or used The device operates in harsh conditions beyond those described in this manual The fault or damage is caused by installation repairs modification or disassembly per formed by a service provider or personnel not from SUNGROW The fault or damage is caused by the use of non standard or non SUNGROW compo nents or software The installation and use range are beyond stip...

Страница 115: ...www sungrowpower com Sungrow Power Supply Co Ltd ...

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