Sungale CPF716, Руководство пользователя

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Troubleshooting
2. Pictures are not showing on frame
4) If you are sure the 1) and 2) are all confirmed with no problem, it still cannot receive
photos, it is a rare case. Then, you can try to do following operation, go to
Settings
Apps Al l find "Wififrame" app press "clear data" button
reboot frame.
3. Got message "This frame is already registered by another user" when you
register your Cloud frame
In this situation, it means that you have obtained an used unit no matter where they
come from. In this case, you need to click or tap on Setting/Setting block/, then, scroll
to bottom and click
"About devices" and scroll to bottom, take a photo of serial number,
send to support@sungale.com , tell some information about the frame, then, Sungale
supporting team, as per its processing procedures, will verify the situation and clear
the ex-user
’ s data in the platform and cloud storage, and will help you to register
the frame.
4. Got message "Please enter a valid serial number" when you register your
cloud frame
If you did input the correct serial number showing on frame, please tap or click
"I have registered" to try to set up Wi-Fi connection firstly, then
"Serial number successfully confirmed" will show up on the frame ’ s screen.
Turn off the frame, and go to frame service platform http://cloud.sungale.com
to register again.
5. Not receiving activation code
During your registration, you should receive an activating code in the email box you
have filled in the registration form. If you have waited over 10 minutes and still have
not received an email with activating code, please check mail for activating code, or
email
support@sungale.com to get an assistance.