7796 Rev. B
4
rev. 01/23/17
SUNEX INTERNATIONAL, INC. WARRANTS TO ITS CUSTOMERS THAT THE COMPANY’S SUNEX TOOLS®
BRANDED PRODUCTS ARE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS.
Sunex International, Inc. will repair or replace its Sunex Tools® branded products which fail to give satisfactory service due to
defective workmanship or materials, based upon the terms and conditions of the following described warranty plans attributed to that
specific product.
This product carries a ONE-YEAR warranty. During this warranty period, Sunex Tools will repair or replace at our option any part or unit
which proves to be defective in material or workmanship.
Other important warranty information
This warranty does not cover damage to equipment or tools arising from alteration, abuse, misuse, damage and does not cover any
repairs or replacement made by anyone other than Sunex Tools or its authorized warranty service centers. The foregoing obligation
is Sunex Tools’ sole liability under this or any implied warranty and under no circumstances shall we be liable for any incidental or
consequential damages.
NOTE:
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Return equipment or parts to an authorized service center, transportation prepaid. Be certain to include your name and address,
evidence of the purchase date, and description of the suspected defect. If you have any questions about warranty service, please
write to Sunex Tools. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Repair kits and replacement parts are available for many of Sunex Tools products regardless of whether or not the product is still
covered by a warranty plan.
SHIPPING ADDRESS:
Sunex Tools
315 Hawkins Rd.
Travelers Rest, South Carolina 29690
MAILING ADDRESS:
Sunex Tools
P.O. Box 1233
Travelers Rest, South Carolina 29690
LIMITED WARRANTY
PREVENTATIVE MAINTENANCE (cont.)
1. Always store the jack in a well protected area where it will not be exposed to inclement weather, corrosive vapors, abrasive dust,
or any other harmful elements. The jack must be cleaned of water, snow, sand, grit, oil, grease or other foreign matter before using.
2. Lubricate moving parts, excluding the telescopic rams, monthly with a general purpose grease.
IMPORTANT:
any jack found to be defective as a result of worn parts due to insufficient or lack of lubrication is not eligible
for warranty consideration.
3. It should not be necessary to refill or top off the reservoir with hydraulic fluid unless there is an external leak. An external leak
requires immediate repair which must be performed in a dirt-free environment by qualified hydraulic repair personnel who are
familiar with this equipment.
IMPORTANT:
In order to prevent seal damage and jack failure, never use alcohol, hydraulic brake fluid or transmission oil in the jack.
Use Chevron Hydraulic Oil ISO 32 or its equivalent Unocal Unax AW150.
4. Every jack owner is responsible for keeping the jack labels clean and readable. Use a mild soap solution to wash external
surfaces of the jack but not any moving hydraulic components.
5. Do not attempt to make any hydraulic repairs unless you are a qualified hydraulic repair person that is familiar with this
equipment. Repairs must be performed by an authorized service center.
TROUBLESHOOTING
PROBLEM
ACTION
1. Unit will not lift rated load.
Purge air from hydraulic system by following procedure under SETUP.
2. Unit will not sustain rated load or feels “spongy” under rated load.
Purge air from hydraulic system as above.
3. Unit will not lift to full height.
Purge air from hydraulic system as above.
4. Unit still does not operate.
Contact Sunex authorized hydraulic service center.
