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Warning: Do not use harsh abrasives,
chemical cleaners or solvents to clean the
exterior of your iron.
Allow your iron to completely cool down and
wipe the soleplate with a soft damp cloth. If
polyester has burnt to the soleplate, iron a
damp cotton cloth while your iron is still hot.
Wipe over the rest of your iron with a soft
damp cloth then wipe dry. Do not immerse
the appliance or power cord or plug in water
or any other liquid.
SELF-CLEANING
Only activate the self-clean when you want
to activate the self-cleaning system. Never
activate the self-clean function when ironing.
The self-clean function removes scale and
impurities. The steam generator has an
intelligent reminder cleaning mode which
activates after continuous steam ironing
over a total of 25 hours. If you are in a hard
water area you can perform the cleaning
cycle sooner than the allocated 25 hours by
following the steps below.
The cleaning indicator light
q
will illuminate
to remind users to clean the machine.
1. To activate the self-clean function,
adjust the temperature control knob
t
to the Max setting. Press and hold the
self-clean button
q
for 3 seconds. The
clean indicator light will flash. Place the
iron handset
e
on the cleaning tray
f
and pull the steam trigger
r
once then
remove hands from the handset, this will
initiate the cleaning function.
2. Hot water and steam will be ejected from
the holes in the soleplate along with any
impurities. During the cleaning process
there is no need to hold the product.
3. The cleaning cycle takes approximately
1 minute. When the clean indicator
light stops flashing, the cleaning cycle
is complete, and you can switch off your
unit and store when cooled.
4. To cancel the self-clean function, press
and hold the self-clean button for 3
seconds. The clean indicator light will
stop flashing.
WARNING: Do not attempt to pick up the
handset while the clean indicator light is
flashing as hot water and steam may be ejected.
Only remove from the cleaning tray once the
clean indicator light has stopped flashing and
you have switched off the power. Always use
the cleaning tray provided and do not leave
unattended during the clean cycle.
Issue
Root cause
Possible solution
The iron does not
produce steam.
Water tank level is too low. Your
steam generator will beep twice,
and the power indicator light will
flash to let you know that the water
tank needs filling.
Fill water tank.
Water tank is not fully inserted to
the base station. Check if power
light is flashing.
Remove and re-insert the water tank
until an audible click is heard.
If it is on first use the unit may have
not been primed.
Operate the steam boost a few times
by double-clicking the steam trigger in
quick succession.
The unit is still heating up. The
steam will only operate when the
temperature indicator light is solid.
Check if light is flashing.
Wait until the temperature indicator
light stops flashing and turns to solid.
Brown particles are
emitted from the
soleplate
The handset needs to be de-scaled.
Operate the self-clean process. Follow
instructions provided in “Self-cleaning”
section.
No display lights
are showing.
Steam generator has not used
steam function for 5 minutes and
entered auto-off mode.
Pull the steam trigger. Unit should
come out of auto-off mode. You may
need to wait a short time for unit to
heat up before it can produce steam.
When the temperature indicator light
turns solid the unit is ready for use.
Care and Cleaning
Troubleshooting
STC5000_20EM2 (ANZ).indd 6-7
STC5000_20EM2 (ANZ).indd 6-7
5/25/20 14:52
5/25/20 14:52